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General Manager(03521) - 14909 Northern Blvd

Company Description

Store Management

Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards.


Opportunities!

Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! If you are looking for a career path within our corporation, you could become a Trainer or a Regional Manager in our field marketplace.


Great Pay!

Our managers are paid a starting base hourly wage of $19.50. In addition, managers are eligible to earn bonuses and incentives based on the profitability of their stores, as well as the store's overall performance.



Qualified management applicants must be at least 18 years old, Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required.

Job Description

  1. PHYSICAL REQUIREMENTS, including, but not limited to the following:

    Standing

    Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

    Walking

    For short distances for short durations

    Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

    Sitting

    Paperwork is normally completed in an office at a desk or table

    Lifting

    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

    Cases are usually lifted from floor and stacked onto shelves up to 72" high.

    Carrying

    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

     

    Pushing

    To move trays which are placed on dollies.

    A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

    Trays may also be pulled.

    Climbing

    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

    Stooping/Bending

    Forward bending at the waist is necessary at the pizza assembly station.

    Toe room is present, but workers are unable to flex their knees while standing at this station.

    Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

    Forward bending is also present at the front counter and when stocking ingredients.

    Crouching/Squatting

    Performed occasionally to stock shelves and to clean low areas.

    Reaching

    Reaching is performed continuously; up, down and forward.

    Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

    Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

    Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

    Machines, Tools, Equipment, Work Aids

    Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Qualifications

  1. Valid U.S employment authorization that allows you to work in the United States of America.
  2. Friendly
  3. Works well with others.
  4. Works well under stress of high paced environment.
  5. Organized
  6. Efficient in time management.
  7. Must work weekends
  8. Preferred restaurant experience.
  9. Ability to multitask.
  10. Flexible but must understand you must work a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday, non-negotiable
  11. Motivational skills
  12. Enthusiastic
  13. Possess the ability to train and develop a team.
  14. Able to make employee schedules
  15. Able to place stores food orders/maintain inventory.
  16. Able to keep the store employees in proper image.
  17. Able to respond to customer concerns.
  18. Must be able to follow Team Sharma Domino’s Policies.
  19. Must be able to work together as a team.
  20. Must understand all store calls must be answered after the first ring
  21. Exceptional product above all.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

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$40560K
$40560K

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What You Should Know About General Manager(03521) - 14909 Northern Blvd, Domino's

If you're ready to lead with gusto and enthusiasm, then the role of General Manager at Domino's Pizza in Flushing, Michigan, could be the perfect fit for you! As a General Manager, you'll be at the helm of everything happening inside the store. This isn't just about overseeing operations; it's about inspiring your team, crafting a stellar customer experience, and upholding our high standards for product quality. You'll guide your staff, set the daily tone, and tackle challenges in our fast-paced environment while juggling multiple tasks with ease. One of the coolest perks here is our Management Development Program, which empowers General Managers to pursue franchising opportunities, paving the way for you to possibly own your business someday! Your hard work won't go unnoticed either; we offer a competitive starting wage of $19.50 an hour, plus bonuses based on performance. But remember, we require managers to be at least 18 and have some prior management experience is a plus. Together, we’ll keep the good times rolling at Domino's, while keeping our customers happy and returning for more. If you're a motivated team player who can think on their feet and maintain exceptional service standards, we want to hear from you!

Frequently Asked Questions (FAQs) for General Manager(03521) - 14909 Northern Blvd Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

The General Manager at Domino's Pizza is responsible for overseeing all store operations, which includes leading and motivating the team, managing inventory, ensuring exemplary customer service, and maintaining product quality. The role also involves training employees, managing schedules, and responding to customer concerns, all while fostering a collaborative work environment.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify as a General Manager at Domino's Pizza, candidates must be at least 18 years old with some management experience preferred. Additionally, strong organizational skills, an ability to multitask, and a friendly, motivational demeanor are essential. Being able to work in a high-pressure environment and a willingness to work weekends is also required.

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How does the Management Development Program work for General Managers at Domino's Pizza?

Domino's Pizza has a unique Management Development Program that enables General Managers to apply for franchising opportunities. This exclusive pathway is only available to those who have successfully managed a store for at least a year, setting the stage for aspiring entrepreneurs to potentially own their own franchise.

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What is the pay structure like for a General Manager at Domino's Pizza?

General Managers at Domino's Pizza start with a base hourly wage of $19.50. Beyond the base pay, managers have the opportunity to earn bonuses and incentives based on the profitability of their stores and overall performance, making it a financially rewarding position.

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What kind of work environment can a General Manager expect at Domino's Pizza?

A General Manager at Domino's Pizza can expect a fast-paced, high-energy work environment. This role requires the ability to manage multiple tasks simultaneously while ensuring a positive team atmosphere and exceptional customer service amidst the hustle and bustle.

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Common Interview Questions for General Manager(03521) - 14909 Northern Blvd
Can you describe your leadership style as a General Manager?

When discussing your leadership style, focus on your ability to inspire and motivate your team. Provide specific examples of how you’ve successfully led a group before, emphasizing teamwork, communication, and achieving results.

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How do you handle customer complaints in a busy environment?

To effectively answer this question, highlight your approach to problem-solving and communication. Explain your process for addressing customer concerns promptly while maintaining high service standards, demonstrating how you've successfully managed such situations in the past.

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What strategies would you use to improve store performance?

Discuss innovative ideas and practical methods you would implement to drive sales and boost customer satisfaction. Use examples from past experiences to illustrate your strategic thought process and adaptability in challenging situations.

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How do you motivate your team during peak hours?

In answering this question, emphasize your techniques for fostering team spirit and maintaining morale. Describe scenarios where you've effectively encouraged teammates to stay productive and engaged even during the busiest times.

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What experience do you have with inventory management?

Share your experience in managing stock levels, ordering supplies, and minimizing waste. Provide evidence of how your careful attention to inventory can contribute to the overall efficiency of a Domino's Pizza store.

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How would you handle a staff member who is consistently late?

Explain your approach to addressing punctuality issues, highlighting your commitment to transparency and communication. Describe steps you would take to understand the employee's challenges and find a solution that aligns with the store’s needs.

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What do you believe is the key to exceptional customer service?

Detail your philosophy on customer service, emphasizing the importance of responsiveness, empathy, and proactive solutions. Share specific instances where you went above and beyond for customers to drive your point home.

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How would you ensure your team adheres to safety and health regulations?

Discuss your commitment to training and continuous education regarding safety protocols. Describe how you've previously implemented and monitored compliance among staff to promote a safe and healthy workplace.

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What is your approach to team training and development?

Outline your strategies for staff training, focusing on mentorship, regular feedback, and professional growth opportunities. Use past experiences to demonstrate how effective training can lead to higher team performance.

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What would you consider your biggest strength as a General Manager?

In answering this question, reflect on a personal strength relevant to the General Manager role, such as leadership, communication, or problem-solving skills. Back up your claim with concrete examples to illustrate how this strength has positively impacted your team or store performance.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 5, 2025

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