General Manager(04644) - 9509 Livingston Rd

As a General Manager at Domino's, your key responsibilities will include overseeing daily operations, managing costs, leading Team Members, and ensuring exceptional customer service. You'll be accountable for fulfilling operational standards and maximizing profitability through effective team management and maintaining high-quality food standards.

To apply for the General Manager position at Domino's, you should have at least one year of previous General Manager experience in a fast-paced service environment, a solid understanding of operations procedures, and abilities in recruiting and developing staff. Additionally, strong customer service skills and a valid driver’s license are preferred.

Success as a General Manager at Domino's involves leading by example, fostering team collaboration, and maintaining a high-energy and positive environment. Embracing continuous training, efficiently managing costs, and engaging with both customers and Team Members will set you up for success in this role.

Working as a General Manager at Domino's opens many doors for career advancement. Many of our General Managers progress to franchise ownership or corporate operations roles. The company actively promotes from within, allowing you to expand your skills and responsibilities in various capacities.

As a General Manager at Domino's, you are expected to recruit, train, and motivate your team consistently. Providing ongoing training, scheduling, and fostering a culture of engagement and professionalism are vital parts of team management that help ensure operational excellence and a thriving workplace.

When answering this question, focus on specific examples from your past experience managing teams. Highlight your leadership style, ways you motivated your team, and how you handled high-stress situations while maintaining productivity.

Discuss your understanding of food costs, labor management, and strategies that you have successfully employed in the past to keep expenses under control while maximizing profitability and maintaining service standards.

Share specific marketing tactics, community engagement strategies, and staff training initiatives that can help drive sales. Discuss how you analyze sales data to identify opportunities for growth and improve customer satisfaction.

Explain your training methods and daily practices that promote a customer-centric approach. Discuss how you empower your team to take ownership of service quality and resolve customer issues effectively.

Offer examples of team-building activities, recognition programs, and open communication practices that you have used to build a collaborative and motivating atmosphere among your team.

Emphasize the importance of maintaining strict hygiene and safety standards to ensure customer trust and compliance with health regulations. Provide examples of how you have upheld these standards in previous roles.

Discuss your methods for creating fair and efficient schedules that accommodate both business needs and employee availability. Talk about how effective communication with team members can ease scheduling challenges.

Mention your familiarity with Point of Sale (POS) systems, scheduling software, and any other technology you have used to streamline operations or improve customer service. Highlight your comfort level in adopting new tools as they emerge.

Provide strategies for conflict resolution that you have used successfully in the past. Emphasize the importance of empathy, communication, and fostering a collaborative spirit to resolve disputes.

Talk about your passion for team development, achieving business objectives, and creating a positive customer impact. Personalize your answer to showcase what drives your dedication and commitment within the General Manager role at Domino's.