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General Manager(04743) - 1012 Baltimore st., image - Rise Careers
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General Manager(04743) - 1012 Baltimore st.,

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product.

Receive and process telephone orders.
Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward. Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.

Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer. Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performingwalking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$35000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(04743) - 1012 Baltimore st.,, Domino's

Are you ready to take charge and lead a team to success? As the General Manager at Domino's Pizza in Hanover, Pennsylvania, you’ll be that inspiring boss everyone looks up to! Your role is all about balancing fun with responsibility. You’ll oversee daily operations, from cost controls and inventory management to ensuring exceptional customer service. You'll lead by example—setting the tone and standards for your crew while fostering a supportive work environment. Whether it's managing schedules or maintaining store cleanliness, every task falls under your expert guidance. If you're great at multitasking and possess solid math and judgment skills, this is your opportunity to shine. You'll also get to play a vital role in staff training and development, helping to pave the way for future leaders. Plus, at Domino's, we celebrate diversity and recognize the unique contributions of every team member, so you can truly bring your whole self to work. Are you ready to join us and elevate the pizza delivery experience? Your journey begins here. Apply now!

Frequently Asked Questions (FAQs) for General Manager(04743) - 1012 Baltimore st., Role at Domino's
What are the primary responsibilities of the General Manager at Domino's Pizza?

The General Manager at Domino's Pizza is tasked with overseeing all store operations, including cost control, inventory management, staff supervision, and enhancing customer relations. This role requires multitasking and the ability to set high standards for your team, ensuring exceptional service and adherence to company policies.

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What qualifications do I need to apply for the General Manager position at Domino's Pizza?

To become a General Manager at Domino's Pizza, candidates should have strong leadership skills, a knack for judgment, and proficiency in math. Additionally, hands-on experience in a managerial role or in customer service positions within the food industry is often beneficial.

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How does the General Manager role at Domino's Pizza contribute to career advancement?

Working as a General Manager at Domino's Pizza can open doors to various career progression opportunities. Many team members have advanced from delivery drivers to management roles and beyond, with pathways leading to franchise ownership or corporate positions.

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What does a typical day look like for a General Manager at Domino's Pizza?

A typical day for a General Manager at Domino's Pizza involves managing the workforce, ensuring efficient operations during shifts, maintaining food quality and safety standards, and tracking financial metrics. This role is both dynamic and versatile, requiring interaction with the team and customers alike.

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What skills are essential for succeeding as a General Manager at Domino's Pizza?

Successful General Managers at Domino's Pizza excel in multitasking, leadership, and customer service. They must possess strong communication skills, be detail-oriented, and have the ability to make informed decisions rapidly. Additionally, having a keen understanding of operational procedures can greatly enhance success.

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Common Interview Questions for General Manager(04743) - 1012 Baltimore st.,
Can you describe your leadership style as a General Manager?

When answering this question, candidates should reflect on their approach to team motivation and collaboration. Highlight how adaptability and communication shape your leadership style, emphasizing your ability to guide and develop team members while maintaining a productive environment.

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How do you handle conflict within your team at Domino's Pizza?

It's important to address conflicts by discussing the issue calmly and openly. Candidates should illustrate their conflict resolution strategies, citing real-life examples of how they've united a team or turned disagreements into opportunities for growth.

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What strategies do you implement to ensure customer satisfaction?

Discuss specific strategies like regular staff training on customer service and the importance of soliciting feedback from customers. It's beneficial to note how you prioritize team performance to impact customer experiences positively.

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How do you manage inventory and food costs?

Candidates should outline their experience in tracking inventory levels, implementing stock control measures, and using data analysis to forecast needs. Stressing the significance of minimizing waste will also reflect strong operational understanding.

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What experience do you have dealing with stressful situations in a fast-paced environment?

Here, sharing a specific stressful scenario you successfully managed can demonstrate your problem-solving abilities. Highlight how staying organized and maintaining a positive attitude can help defuse tension among team members.

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How do you ensure your team is motivated and performs well?

Emphasize the value of recognition and offering a supportive atmosphere. Candidates should share past experiences where rewarding performance fostered motivation and team cohesion, ensuring to mention ongoing training opportunities.

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Describe your experience with staff training and development.

Detail any roles where you were responsible for onboarding or training staff. Mention techniques like mentorship and continuous feedback that allowed team members to thrive in their roles.

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What is your approach to managing costs and maximizing profitability?

Outline a strategy centered around comprehensive cost tracking, effective resource allocation, and taking proactive measures to optimize workflow and decrease unnecessary expenses.

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How do you maintain food safety and compliance standards?

Discuss your knowledge of health and safety regulations, and mention your commitment to regular team training sessions focused on these standards. This will show your proactive approach to maintaining a safe environment.

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What do you think makes Domino's Pizza stand out from its competitors?

Highlight Domino's commitment to quality, customer service, and team development. Mention specific initiatives that enhance the customer experience and make the brand relatable and appealing to both employees and customers alike.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 3, 2025

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