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General Manager(05156) - 1602 Reid St - job 1 of 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(05156) - 1602 Reid St, Domino's

At Domino's Pizza, we're excited to bring on a new General Manager! Based in Palatka, Florida, you're not just walking into a job; you're stepping into a role where your leadership will shine. As the backbone of our team, you’ll oversee everything that happens during your shift. You’ll ensure smooth operations in cost control, inventory management, and fostering great customer relationships. Your exceptional interpersonal skills will inspire your team to follow company policies and procedures while creating a fun and flexible work environment. You'll thrive in multitasking as you handle staffing, financials, and upholding the perfect image of our store. Even better? You’ll be working with a brand that has a history of turning team members into successful franchise owners. If you're ready to showcase your communication and managerial skills, enhance team performance, and ensure customer satisfaction, this is the opportunity you’ve been waiting for. Plus, the experience you gain here is invaluable for your future career. Let’s make Domino's the best pizza delivery service together. Ready to show us what you’ve got? Apply now and become part of a team that values each member and celebrates diversity.

Frequently Asked Questions (FAQs) for General Manager(05156) - 1602 Reid St Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, located in Palatka, Florida, your key responsibilities will include overseeing daily operations, ensuring adherence to company policies, managing inventory, and delivering excellent customer service. You will also be responsible for staffing, paperwork, cost controls, and maintaining store cleanliness. Communicating effectively with your team and fostering an environment of collaboration is crucial for success in this role.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza in Palatka, Florida, candidates should possess strong leadership skills, excellent judgment, and the ability to multitask. Having a background in food service management is helpful, along with a valid driver's license. Exceptional communication skills and a commitment to following company policies and procedures are also essential for success in this role.

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What is the training process like for a General Manager at Domino's Pizza?

At Domino's Pizza, new General Managers in Palatka, Florida, will receive comprehensive on-the-job training. The training covers everything from managing inventory to enhancing customer service. You'll learn through hands-on experience and mentorship, enabling you to confidently lead your team and ensure store operations run smoothly. The focus is on developing the skills necessary for your success and for advancing your career.

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What are the advancement opportunities for a General Manager at Domino's Pizza?

Advancement opportunities for a General Manager at Domino's Pizza are plentiful. Many team members who started as delivery drivers or crew members have successfully transitioned to Assistant Managers, then to General Managers, and even to franchise owners. At Domino's, your ambitions can lead you to exciting roles in corporate operations or store management as you develop your skills and showcase your leadership.

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How does Domino's Pizza promote diversity in its workplaces for General Managers?

Domino's Pizza is committed to recognizing, appreciating, and valuing the unique talents and contributions of all individuals. As a General Manager at Domino's Pizza in Palatka, Florida, you will be part of a culture that fosters diversity, ensuring all team members can reach their highest potential. The inclusive environment allows for a variety of perspectives, enhancing teamwork and overall success for the company.

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Common Interview Questions for General Manager(05156) - 1602 Reid St
How do you prioritize tasks as a General Manager?

When prioritizing tasks as a General Manager, it’s important to assess urgency and impact. Focus on customer satisfaction first—resolve any customer issues immediately. Then, manage team schedules and inventory. Using a systematic approach, such as a daily planner or a digital task manager, can help ensure that critical tasks are never overlooked.

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Can you describe your leadership style as a General Manager?

My leadership style as a General Manager is collaborative and empowering. I believe in leading by example, setting clear expectations, and encouraging team input. This approach not only builds trust but also motivates the team to contribute their best effort, which is vital for our success at Domino's Pizza.

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What metrics do you use to evaluate store performance?

To evaluate store performance, I track several key metrics, including sales volume, customer feedback, inventory turnover, and employee satisfaction. These metrics help identify areas of success and opportunities for improvement, allowing me to implement effective strategies that align with Domino's goals.

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How do you handle conflicts within your team?

Handling conflicts within the team requires open communication and a level-headed approach. I would address the issue privately with the individuals involved, listen to both perspectives, and work towards a resolution that aligns with our team values and Domino's policies. Maintaining a supportive atmosphere is key to conflict resolution.

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What strategies do you use to enhance customer service?

To enhance customer service, I focus on training my team to be attentive and responsive to customer needs. Encouraging staff to take ownership of the customer experience can lead to increased satisfaction. Additionally, I ensure that feedback is regularly collected and acted upon, creating continuous improvement in our service.

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What experience do you have managing a team?

I have [X years] of experience managing teams in the food service industry, including positions where I honed my skills in organization, motivation, and performance management. I believe effective communication is essential, so I regularly hold team meetings to ensure everyone is aligned with our goals at Domino's.

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How do you ensure compliance with health and safety regulations?

Ensuring compliance with health and safety regulations starts with thorough training for all team members. I conduct regular audits and updates on current regulations, and I promote a culture where staff feels comfortable reporting any concerns. By emphasizing the importance of health and safety at Domino's, we can maintain a safe work environment.

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What do you think are the most important qualities for a General Manager?

Critical qualities for a General Manager at Domino's include strong leadership, excellent communication skills, and the ability to multitask. Being organized and results-driven is equally important, along with a passion for customer service and a commitment to following company policies. This mix contributes to both team success and customer satisfaction.

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How do you motivate your team during busy shifts?

To motivate my team during busy shifts, I make sure to maintain a positive and energetic atmosphere. I celebrate small wins and ensure everyone feels appreciated for their efforts. Offering incentives, such as recognition or rewards for exceptional performance, also significantly boosts morale and encourages teamwork.

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How do you handle customer complaints or issues?

When dealing with customer complaints, I prioritize actively listening to the customer and empathizing with their situation. I strive to resolve the issue promptly and to their satisfaction, whether that involves issuing a refund, offering a replacement, or simply apologizing for any inconvenience caused. Ensuring that the customer feels heard is vital for maintaining loyalty.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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