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General Manager(06942) - 7218 Grapevine Hwy.

Job Description

ABOUT THE JOB


You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.


You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES


You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.


In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.


ADVANCEMENT


Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.


DIVERSITY


Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.


SUMMARY STATEMENT


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


QUALIFICATIONS


General job duties for all store team members


Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.


Training


Orientation and training provided on the job.


Communication Skills


Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.


Essential Functions/Skills


Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.


WORK CONDITIONS


Exposure to


Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.


SENSING


Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.


TEMPERAMENTS


The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTSincluding, but not limited to the following:


Standing


Most tasks are performed from a standing position.


Walking


For short distances for short durations.

Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".


Sitting


Paperwork is normally completed in an office at a desk or table.


Lifting


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72"high.


Carrying


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing


To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.


Climbing


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


Additional Information

Stooping/Bending


Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.


Crouching/Squatting


Performed occasionally to stock shelves and to clean low areas.


Reaching


Reaching is performed continuously; up, down and forward.

Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.


Hand Tasks


Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands.

Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.


Machines, Tools, Equipment, Work Aids


Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.


DRIVING SPECIFIC JOB DUTIES


Deliver product by car and then to door of customer.

Deliver flyers and door hangers.


REQUIRES


Valid driver's license with safe driving record meeting company standards.

Access to an insured vehicle which can be used for delivery.


ESSENTIAL SKILLS


Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.


PHYSICAL DEMANDS


Carrying


During delivery, carry pizzas and beverages while performing"walking" and "climbing" duties.


Driving


Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.


Walking


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Climbing


During delivery of product, navigation of five or more flights of stairs may be required.


WORK CONDITIONS


Exposure To


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING


Far vision and night vision for driving.

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What You Should Know About General Manager(06942) - 7218 Grapevine Hwy., Domino's

Are you ready to step into a leadership role? Domino's Pizza is on the hunt for a General Manager to join our North Richland Hills, Texas location at 7218 Grapevine Hwy. If you've always had a knack for keeping everyone on track and your friends think of you as the ultimate organizer, this job was made for you! As the General Manager, you'll oversee every aspect of the store, from managing costs and inventory to ensuring stellar customer service. Your role will require multitasking and strong judgment—think of it as being the ultimate pizza maestro! Forget about the boring corporate grind; at Domino's, we believe work should be fun and flexible. Plus, the skills you'll hone here will enhance your career long-term, as many of our team members have started as delivery drivers and progressed to franchise owners! It's all about growth and opportunity, and we prioritize diversity, embracing a spectrum of talents and ideas to cultivate a unique and collaborative environment. With responsibilities ranging from staffing and payroll to maintaining cleanliness and overseeing food quality, your ability to lead by example will set the tone for your team. So, if you’re ready to deliver more than just pizza and are seeking a rewarding career path, join us and help us maintain our title as the best pizza delivery company in the world. Your time to shine as a General Manager at Domino's Pizza is here—apply now and let’s make some pizza magic together!

Frequently Asked Questions (FAQs) for General Manager(06942) - 7218 Grapevine Hwy. Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing cost controls, ensuring inventory accuracy, and maintaining exceptional customer service. You will lead a team, implement company policies, and keep operations up to par with industry standards. It's a multifaceted role that combines leadership with attention to detail.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you should have strong leadership skills, a background in management, and inherent abilities in multitasking and decision-making. Basic math skills are essential for financial oversight. Previous experience in the foodservice industry is advantageous but not mandatory, as training is provided.

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How can I advance my career as a General Manager at Domino's Pizza?

There are numerous advancement opportunities available to you at Domino's Pizza. Many of our successful franchise owners began their careers in entry-level positions. By demonstrating strong leadership and operational skills, you can move from General Manager to corporate management roles or even pursue ownership of your franchise.

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What type of work environment can I expect as a General Manager at Domino's Pizza?

At Domino's Pizza, you can expect a dynamic and supportive work environment. We strive to maintain an atmosphere where every team member feels valued and appreciated. Our culture encourages collaboration, creativity, and inclusivity, allowing you to bring your unique perspective and skills to the forefront of operations.

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What are the physical demands of being a General Manager at Domino's Pizza?

Being a General Manager at Domino's Pizza does involve various physical tasks, including standing for extended periods, managing deliveries, and performing inventory checks. You should be prepared for a fast-paced environment where you need to multitask effectively, especially during peak hours.

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Common Interview Questions for General Manager(06942) - 7218 Grapevine Hwy.
What leadership style do you believe is most effective for a General Manager?

An effective leadership style for a General Manager revolves around clear communication and adaptability. It's important to inspire your team while also being open to feedback. Highlight your personal experiences managing teams and how you foster collaboration.

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How do you handle difficult customer situations?

Handling difficult customer situations requires patience and empathy. As a General Manager, I would focus on listening to the customer's concerns, finding solutions quickly, and ensuring they feel valued. Discuss specific examples where you successfully resolved issues in past roles.

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Can you describe a time you met or exceeded workplace goals?

Certainly! In my previous role, I set ambitious sales targets and rallied my team through strategic planning and motivation. By implementing weekly progress checks and celebrating small victories, we exceeded our goal by 20%. Highlight a similar experience for the interviewer.

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How do you ensure your team adheres to company policies?

Maintaining adherence to company policies starts with leading by example. Regular training, open communication, and a strong emphasis on the importance of these policies in daily operations help. Discuss any specific training or mentoring programs you've initiated in the past.

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What strategies would you use to increase store profitability?

Promoting store profitability can be achieved through various avenues, such as evaluating inventory management, enhancing customer service, and running effective marketing campaigns. Share your ideas for cost-cutting measures or promotional events you've successfully implemented before.

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How would you promote teamwork among your staff?

Promoting teamwork among staff is vital for a harmonious work environment. I'd organize regular team-building activities and encourage open communication to foster a sense of unity. Mention tools or platforms you've used to enhance collaboration in past experiences.

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How do you handle stress during peak hours?

During peak hours, I prioritize staying calm and focused. I'd create a strategic plan to delegate tasks while keeping consistent communication with my team. Discuss any specific stress-management techniques that have worked well in high-pressure situations for you.

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What do you consider the key factors for success as a General Manager?

The key factors for success in this role include strong leadership, excellent communication, a passion for customer service, and the ability to adapt quickly. Illustrate your strengths in these areas with examples from your own experiences.

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How do you approach training new team members?

I approach training new team members with a structured yet flexible curriculum tailored to individual learning paces. I believe in hands-on training and offering mentorship to facilitate a smooth onboarding process. Discuss your past experiences with training programs.

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How do you measure the success of your team?

Measuring team success involves looking at various performance metrics, including customer satisfaction scores, sales figures, and team feedback. By setting clear goals and reviewing progress regularly, you can guide your team towards success. Provide examples of metrics you've tracked previously.

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Full-time, on-site
DATE POSTED
April 3, 2025

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