Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Salon Receptionist image - Rise Careers
Job details

Salon Receptionist

Company Description

Douglas J is a pioneer in the beauty industry, with high-end Salon/Spas and Cosmetology Institutes across Michigan, Illinois, and Tennessee. We're more than a salon - we're a salon group that nurtures talent, provides exceptional service, and gives back to our communities.

Job Description

Are you a charismatic daymaker with a heart for service? At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience.

What You'll Do:

  • Welcome guests and manage check-in and check-out
  • Support salon technicians with professional guest interactions and retention
  • Assist with retail recommendations and purchases
  • Perform Rituals of Renewal
  • Reserve and confirm guest appointments

Qualifications

What We're Looking For:

  • Charismatic personality with a heart for service
  • Comfort with technology
  • Flexibility to work evenings and weekends
  • Exceptional organizational skills and attention to detail
  • Team player who thrives in a fast-paced environment

Additional Information

Why You'll Love Working with Us:

  • Be part of a company with over 55 years of growth, expansion, and evolution in the beauty industry
  • Vibrant, fast-paced work environment
  • Discounts on salon products and services
  • Affordable insurance benefits and a 401(k) with a company match
  • Opportunities for advancement
  • At Douglas J, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Salon Receptionist, Douglas J Aveda Institutes & Salons

At Douglas J, a leading name in the beauty industry with a rich legacy spanning over 55 years, we're on the lookout for an enthusiastic Salon Receptionist who can bring charm and warmth to our guest interactions. Nestled in Wyoming, MI, this role is perfect for those who have a passion for beauty and a flair for customer service. As our Salon Receptionist, you'll play a vital role in ensuring that each guest feels welcomed and taken care of from the moment they step through our doors. Your day-to-day responsibilities will include managing the check-in and check-out process, supporting our talented salon technicians with seamless guest interactions, and assisting clients with retail recommendations and purchases. You’ll also be instrumental in reserving and confirming appointments, creating a smooth and enjoyable experience for our valued guests. If you're a team player who thrives in a vibrant, fast-paced environment and has a knack for organization and attention to detail, then this could be the perfect opportunity for you. You'll also enjoy numerous benefits, including discounts on salon products and services, affordable insurance options, and exciting opportunities for career advancement. Join us at Douglas J and become part of a community that not only values exceptional service but also celebrates diversity and inclusivity in the workplace.

Frequently Asked Questions (FAQs) for Salon Receptionist Role at Douglas J Aveda Institutes & Salons
What are the main responsibilities of a Salon Receptionist at Douglas J?

As a Salon Receptionist at Douglas J, you'll be the first point of contact for our guests and will manage their check-in and check-out processes. You'll support our salon technicians by providing exceptional guest interactions, assisting with retail recommendations and purchases, performing Rituals of Renewal, and reserving and confirming appointments.

Join Rise to see the full answer
What qualifications are needed for the Salon Receptionist position at Douglas J?

To succeed as a Salon Receptionist at Douglas J, candidates should possess a charismatic personality, a heart for service, and comfortable technology skills. Flexibility to work evenings and weekends is also important, along with exceptional organizational skills and an ability to thrive in a fast-paced team environment.

Join Rise to see the full answer
How does working at Douglas J benefit my career as a Salon Receptionist?

Joining Douglas J as a Salon Receptionist not only provides you with a dynamic and fast-paced work environment but also opens doors for career advancement. With a company dedicated to nurturing talent, you'll benefit from ongoing training, industry insights, and opportunities to grow within the beauty sector.

Join Rise to see the full answer
What kind of training will I receive as a Salon Receptionist at Douglas J?

At Douglas J, we provide comprehensive training for our Salon Receptionists to ensure you feel confident in your role. This includes customer service techniques, salon operations, product knowledge, and using salon management software, empowering you to deliver the best guest experiences.

Join Rise to see the full answer
Are there any employee benefits for Salon Receptionists at Douglas J?

Yes! Salon Receptionists at Douglas J enjoy a range of employee benefits including discounts on salon products and services, affordable insurance options, and a 401(k) with company match. We are committed to creating an inclusive environment and celebrating diversity among our staff.

Join Rise to see the full answer
Common Interview Questions for Salon Receptionist
How do you handle difficult customers as a Salon Receptionist?

When faced with a difficult customer, it's important to stay calm and listen empathetically to their concerns. Show that you understand their feelings and work towards finding a solution that satisfies them. Your ability to handle such situations gracefully will demonstrate your customer service skills.

Join Rise to see the full answer
What strategies do you use for managing appointment bookings?

Effective appointment management involves keeping an organized schedule, confirming appointments in advance, and quickly addressing any cancellations or changes. Using salon management software efficiently can also help streamline this process, ensuring optimal communication with both guests and technicians.

Join Rise to see the full answer
Why do you want to work as a Salon Receptionist at Douglas J?

I am passionate about the beauty industry and believe that customer service plays a vital role in enhancing a guest's experience. Douglas J’s reputation for quality service and commitment to nurturing talent aligns with my career aspirations, making this position a perfect fit for me.

Join Rise to see the full answer
What makes you a good fit for a fast-paced work environment?

I thrive in dynamic settings and am skilled at multitasking under pressure. My ability to stay organized and collaborative helps me manage multiple responsibilities effectively, ensuring each guest receives the attention they deserve, even during busy periods.

Join Rise to see the full answer
Can you describe a time when you went above and beyond for a customer?

In my previous role, a customer expressed dissatisfaction with their service. I took the time to listen to their concerns, offered a complimentary treatment, and followed up the next visit with a discount. This proactive approach not only resolved the issue but also turned the customer into a loyal patron.

Join Rise to see the full answer
What role do you believe a Salon Receptionist plays in the guest experience?

A Salon Receptionist is crucial in creating a warm and inviting first impression for guests. They set the tone for the entire experience, managing communications, ensuring smooth operations, and providing personalized service, ultimately contributing to guest satisfaction and retention.

Join Rise to see the full answer
How do you stay organized in a busy salon environment?

Staying organized in a busy salon requires effective time management skills. Utilizing checklists, maintaining a well-updated appointment calendar, and prioritizing tasks help me remain focused and efficient, ensuring that all guests are attended to in a timely manner.

Join Rise to see the full answer
What do you know about Douglas J and its values?

Douglas J has a commendable history in the beauty industry, emphasizing talent development and community involvement. The company's commitment to exceptional service, diversity, and creating an inclusive environment is something I deeply resonate with and value strongly.

Join Rise to see the full answer
How do you handle confidential guest information?

Confidentiality is critical in a salon setting. I ensure that all personal guest information is stored securely and only shared with authorized staff. Upholding privacy builds trust with our clientele, which is essential for loyalty and retention.

Join Rise to see the full answer
What do you find most rewarding about being a Salon Receptionist?

The most rewarding aspect is the ability to connect with guests and make a positive impact on their day. Seeing guests leave with a smile and knowing I played a part in that experience is incredibly fulfilling and motivates me to excel in my role.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Boyd Gaming Hybrid 1 Ameristar Blvd, St Charles, MO 63301, USA
Posted 10 days ago
Photo of the Rise User
NextMove Remote No location specified
Posted 9 days ago
Photo of the Rise User
Posted 11 days ago

Founded in 1967, Douglas J Salons is a regional company that runs spas, salons and cosmetology institutes. The company is Headquartered in Okemos, Michigan.

11 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 9, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!