Medical Assistant / Sleep & Wellness / FT (463)

As a Medical Assistant at Dr PM Sleep and Wellness, your main responsibilities will include managing patient appointments, both virtual and in-person, preparing patient charts for sleep studies and lab results, assisting with patient inquiries, and supporting the team in daily operations within a fast-paced clinic environment.

To qualify for the Medical Assistant position at Dr PM Sleep and Wellness, candidates ideally should possess a Medical Assistant Certificate, previous experience in a similar role, and familiarity with EMR systems. Strong communication skills, attention to detail, and the ability to work in a dynamic setting are also essential.

Dr PM Sleep and Wellness offers a supportive work environment, competitive hourly wages ranging from $20.00 to $25.00, on-the-job training, and the potential for remote work after 90 days of outstanding performance. Additionally, our team enjoys no weekend work, allowing for a better work-life balance.

While prior experience in sleep medicine is highly desirable for the Medical Assistant position at Dr PM Sleep and Wellness, we value related experiences in healthcare fields such as neurology, pulmonary, or ENT. Training and support will be provided to help you excel in your role.

New Medical Assistants at Dr PM Sleep and Wellness will receive on-the-job training that focuses on practical skills such as navigating electronic medical records systems, managing patient care, and utilizing medical equipment like CPAP masks. We are committed to equipping you with the knowledge and skills you need to thrive in your role.

In answering this question, express your passion for patient care and interest in sleep and wellness. Highlight any relevant experiences that led you to this specialty, demonstrating your enthusiasm for being part of a dedicated team committed to making a difference.

You can answer this question by providing examples of situations where you effectively prioritized tasks, utilized organizational skills, and communicated clearly with teammates to ensure goals were met efficiently, emphasizing both adaptability and teamwork.

When answering, share specific systems you've used, your level of proficiency, and how you have ensured accurate documentation. Discuss the importance of EMR in patient care and describe any challenges you overcame while mastering these systems.

To effectively respond, explain your approach to patient care, including how you assess patient needs, communicate clearly, and follow up on their concerns. Emphasize your commitment to providing a welcoming and compassionate environment for patients.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Share a specific instance where you actively listened, showed empathy, and worked collaboratively to resolve the patient's concerns, emphasizing your problem-solving skills.

Discuss specific strategies you use, such as double-checking documents, staying organized, and leveraging technology. Mention the significance of accurate documentation in patient care and how this attention to detail contributes to overall clinic efficiency.

In your answer, detail any hands-on experience you have with CPAP machines, including training or troubleshooting. If you lack specific experience, express your eagerness to learn and elaborate on any related skills or experiences with other medical equipment.

Share both short-term and long-term professional goals. Highlight your desire to grow in the healthcare field, enhance your skills, and possibly undertake additional training in specializations, such as sleep medicine, while expressing your commitment to patient care.

Explain your personal stress management techniques, such as taking deep breaths or staying organized, and discuss how you maintain professionalism through clear communication and a solution-oriented mindset, even under pressure.

Emphasize the Medical Assistant's role in bridging gaps between patients and healthcare providers. Discuss how vital it is to support clinical tasks, enhance patient experiences, and ensure smooth clinic operations, all contributing to improved health outcomes.