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Dunkin Donuts Assistant Manager

Overview

Join Our Team as an Assistant Manager at Dunkin' Donuts!

Are you ready to take the next step in your management career in a fast-paced, customer-focused environment? Dunkin' Donuts is seeking an Assistant Manager who is passionate about leading a team to deliver exceptional guest experiences and drive profitable sales. This role is a fantastic opportunity to develop your leadership skills in a fun and dynamic setting.

 

Why You'll Love This Role:

  • Leadership Development: Grow as a leader by coaching and inspiring a team dedicated to excellence.
  • Make an Impact: Play a crucial role in recruiting and training new team members, shaping the future of our restaurant.
  • Guest Satisfaction: Be a role model for exceptional guest service, ensuring every customer leaves with a smile.
  • Drive Success: Collaborate with the Restaurant Manager to implement strategies that enhance guest experiences and drive sales.
  • Career Growth: Develop skills in operations management, financial analysis, and team development, preparing you for future leadership roles.
  • Weekly Pay: Enjoy the convenience and security of receiving your salary every week.
  • Paid Time Off: Benefit from well-deserved breaks to relax and recharge.
  • 401(k) with 6% Match: Invest in your future with our attractive 401(k) plan.
  • Pay Rate: $14.00/Hr.

 

 

Responsibilities

  • Team Building: Foster a collaborative environment, providing coaching, feedback, and resolving employee concerns effectively.
  • Talent Development: Assist in recruiting and training, ensuring the team is skilled, confident, and ready to deliver top-notch service.
  • Quality Assurance: Uphold and exceed Brand standards, ensuring a consistently high-quality guest experience.
  • Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards.
  • Financial Management: Oversee sales initiatives, labor, and food costs, contributing to the restaurant’s profitability.
  • Action Planning: Work closely with the Restaurant Manager to develop and implement action plans for continuous improvement.
  • Other duties as assigned

Qualifications

  • Clear verbal and written communication skills (English).
  • Experience in restaurant, retail, or a supervisory role.
  • At least 21 years of age with a high school diploma (or equivalent).
  • Valid driver's license and access to a vehicle with insurance.
  • Ability to pass a background check and drug test.
  • Flexibility to work various shifts as needed.

If you're excited about the opportunity to lead and develop a fantastic team, deliver great guest experiences, and drive sales, then we'd love to hear from you. Apply today to become an Assistant Manager at Dunkin' Donuts and take a significant step in your management career!

 

 

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Equal Opportunity EmployerGPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

 

This Organization Participates in E-Verify

https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

Average salary estimate

$29120 / YEARLY (est.)
min
max
$29120K
$29120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Dunkin Donuts Assistant Manager, Dunkin' Donuts

Join Our Team as an Assistant Manager at Dunkin' Donuts in Elizabethton! If you're looking to elevate your management career in a fast-paced environment where your leadership can shine, then this is the perfect opportunity for you. As an Assistant Manager, you'll play a key role in inspiring a committed team, ensuring that every guest has an outstanding experience while helping to drive profitable sales. This is more than just a job—it's a chance to grow your skills in restaurant operations, financial management, and team development. You’ll get to recruit and train new team members, shaping the future of our restaurant while fostering a fun, collaborative atmosphere. You can expect leadership development opportunities, the satisfaction of making a real impact, and a supportive environment where your contributions are valued. You'll also enjoy weekly pay, paid time off, and a compelling 401(k) plan with a 6% match. Your daily responsibilities will include building a strong team, ensuring high standards of quality assurance, managing operations for maximum guest satisfaction, and contributing to the financial success of the location by overseeing sales, labor, and food costs. If you have strong communication skills, relevant experience in restaurant or retail, and a passion for mentoring others, we would love to see you apply to be an Assistant Manager at Dunkin' Donuts. Let’s embark on this exciting journey together!

Frequently Asked Questions (FAQs) for Dunkin Donuts Assistant Manager Role at Dunkin' Donuts
What are the main responsibilities of the Assistant Manager at Dunkin' Donuts?

The Assistant Manager at Dunkin' Donuts is responsible for fostering a positive team environment, conducting training and recruitment, ensuring compliance with brand standards, managing daily operations, and overseeing financial management to boost the restaurant's profitability.

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What qualifications do I need to apply for the Assistant Manager position at Dunkin' Donuts?

To apply for the Assistant Manager role at Dunkin' Donuts, you need to be at least 21 years old, possess a high school diploma or equivalent, have prior experience in restaurant or retail management, and show the ability to communicate clearly in English.

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How does Dunkin' Donuts support the career growth of an Assistant Manager?

Dunkin' Donuts emphasizes leadership development and offers opportunities for skill enhancement in operations management, financial analysis, and guest services, setting a solid foundation for future advancement within the company.

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What is the pay rate for the Assistant Manager role at Dunkin' Donuts?

The pay rate for the Assistant Manager role at Dunkin' Donuts in Elizabethton is $14.00 per hour, along with benefits such as weekly pay, paid time off, and a 401(k) plan with a 6% match.

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What qualities make an ideal Assistant Manager at Dunkin' Donuts?

An ideal Assistant Manager at Dunkin' Donuts should possess strong leadership skills, effective communication abilities, a background in food service or retail management, and a passion for creating exceptional guest experiences.

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Common Interview Questions for Dunkin Donuts Assistant Manager
How do you motivate and build a strong team as an Assistant Manager?

To motivate a team as an Assistant Manager, focus on setting clear goals, offering regular feedback, celebrating achievements, and creating a culture of open communication where team members feel valued and empowered.

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Can you describe a time when you resolved a conflict between team members?

In describing a conflict resolution incident, highlight your approach to listening to both parties, understanding their perspectives, and facilitating a constructive conversation that enabled a collaborative resolution.

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What strategies do you implement to ensure excellent guest service?

To ensure excellent guest service, I prioritize staff training focused on communication and problem-solving, establish clear service standards, and encourage a culture where guest feedback is valued and acted upon swiftly.

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How would you handle a slow day in sales?

On a slow sales day, I would focus on engaging the team in targeting marketing efforts, enhancing the menu with specials, and improving processes to simultaneously enhance the customer experience and drive revenue.

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How do you stay organized and manage time effectively in this role?

Staying organized involves prioritizing tasks daily, using time-management tools, delegating responsibilities to team members wisely, and maintaining clear communication to ensure all operations run smoothly.

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What role does training play in your management style?

Training is central to my management style as it builds team competence, assures service quality, and fosters a positive work environment. Regular training sessions also help keep the team motivated and knowledgeable.

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How do you ensure compliance with safety and health regulations?

To ensure compliance with safety and health regulations, I conduct regular team training sessions, perform frequent inspections of the premises, and stay updated on local laws, encouraging a culture of accountability among staff.

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What is your approach to financial management in a fast-paced setting?

My approach to financial management focuses on analyzing sales trends, managing labor costs, and minimizing waste through efficient inventory management, which helps drive profitability without compromising service quality.

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How would you handle a dissatisfied customer?

In handling a dissatisfied customer, I would actively listen to their concerns, empathize with their situation, and work to resolve the issue promptly, ensuring they leave with a positive impression of our service.

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Why do you want to work as an Assistant Manager at Dunkin' Donuts?

I aspire to work as an Assistant Manager at Dunkin' Donuts because I love the brand and its commitment to quality service. I'm eager to leverage my leadership skills while contributing positively to the team and enhancing guest experiences.

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Full-time, on-site
DATE POSTED
April 2, 2025

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