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Front End Sales Associate / Cashier - Eataly Aventura

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

A Front End Sales Associate/Cashier handles payments and ensures accurate accounting of all transactions, collections and disbursements. Reports to the Market Manager and Assistant Marketing Managers.

  • Collects cash, checks or charge payments from guests and provides change and charge vouchers if appropriate  
  • Verifies accuracy of cash bank by counting cash, checks and charge payments at end of shift
  • Obtains and reviews information regarding price changes
  • Verifies employee discounts, returns, exchanges and voids with the assistance of the manager or shift lead
  • Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, helps restock, and supports team members
  • Performs other duties as required or assigned

Qualifications

  • Basic math and cash-handling skills
  • Basic knowledge of the functions of cash registers
  • High school graduate or equivalent preferred

Job Requirements

  • Ability to remain stationary for periods of up to 8 hours
  • Ability to bend and stoop on occasion
  • Ability to escort guests to other parts of the facility as circumstances dictate

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Average salary estimate

$32500 / YEARLY (est.)
min
max
$30000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Front End Sales Associate / Cashier - Eataly Aventura, Eataly North America

At Eataly Aventura, we're looking for an enthusiastic Front End Sales Associate/Cashier who loves sharing the experience of authentic Italian cuisine! Situated in the vibrant Miami, Florida, our marketplace is truly a gem where guests can eat, shop, and learn about Italian food. As a Front End Sales Associate, you'll be the friendly face greeting customers, handling transactions, and ensuring their experiences are seamless and enjoyable. Your primary responsibilities will include accurately processing cash, checks, and charge payments, all while making sure the cash drawer balances at the end of your shift. You'll also support our team by returning carts, restocking products, and keeping everything tidy. We're a close-knit team that thrives on collaboration and knowledge-sharing, so your role is crucial in making each visit memorable for our guests. To join us, you'll need a solid grasp of basic math and an understanding of cash registers. A high school diploma or equivalent is preferred. The best part? You’ll be rewarded not just with a paycheck but with amazing benefits, including health insurance, paid time off, and discounts that make it easy to enjoy our delicious offerings! If you’re passionate about sharing the joy of Italian culture and food with others, we encourage you to apply and become an integral part of the Eataly family.

Frequently Asked Questions (FAQs) for Front End Sales Associate / Cashier - Eataly Aventura Role at Eataly North America
What are the main responsibilities of a Front End Sales Associate/Cashier at Eataly Aventura?

As a Front End Sales Associate/Cashier at Eataly Aventura, your key responsibilities include handling transactions accurately, processing cash, checks, and charge payments, and ensuring the cash drawer is reconciled at the end of your shift. You'll also assist guests with returns and exchanges and support merchandise displays and restocking. Essentially, you're the go-to person for creating a pleasant checkout experience!

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What qualifications do I need to become a Front End Sales Associate/Cashier at Eataly Aventura?

To become a Front End Sales Associate/Cashier at Eataly Aventura, you'll need basic math and cash-handling skills along with a fundamental understanding of cash register operations. A high school diploma or equivalent is preferred. Most importantly, a friendly attitude and a passion for serving others are essential to thrive in this role.

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What kind of benefits can I expect as a Front End Sales Associate/Cashier at Eataly Aventura?

Eataly Aventura offers a variety of benefits for its Front End Sales Associates/Cashiers, which include medical, dental, and vision insurance, paid time off, and 401K with matching. Additionally, there’s a bonus program, daily free family meals, and discounts throughout the marketplace, plus opportunities for learning about Italian cuisine!

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How does the work environment look for a Front End Sales Associate/Cashier at Eataly Aventura?

The work environment at Eataly Aventura is dynamic and inviting. As a Front End Sales Associate/Cashier, you'll interact with a diverse range of customers in a bustling marketplace filled with the aromas of authentic Italian food. It's a fast-paced but fun atmosphere where teamwork and collaboration are highly valued.

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What skills are essential for success as a Front End Sales Associate/Cashier at Eataly Aventura?

Successful Front End Sales Associates/Cashiers at Eataly Aventura should possess strong communication abilities, solid math skills, and a customer-focused mindset. Being adaptable and having good organizational skills are key to efficiently handling transactions and assisting guests. A genuine interest in Italian food and culture is a fantastic plus!

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Common Interview Questions for Front End Sales Associate / Cashier - Eataly Aventura
What strategies do you use to ensure accuracy in cash handling?

To ensure accuracy in cash handling, it’s important to double-check your work and maintain focus during transactions. I count cash and receipts twice before totaling them and always keep my cash drawer organized for quick access. Being methodical and detail-driven helps prevent errors.

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How do you handle difficult customer interactions?

Handling difficult customer interactions requires patience and empathy. I approach each situation with a calm demeanor, listen actively to the customer's concerns, and try to resolve the issue efficiently. If necessary, I involve a manager for additional support.

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Can you describe a time when you had to work as part of a team?

In my previous role, I worked with a diverse team to prepare for a busy holiday season. We communicated regularly about stock levels and customer needs, ensuring we all supported each other in delivering excellent service. This teamwork helped us exceed our sales goals!

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What experience do you have with cash registers?

I have several months of experience using cash registers, where I’ve become proficient in processing transactions, managing the cash drawer, and handling returns. I make sure I stay updated with the features of new models to streamline the checkout process further.

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How do you prioritize tasks during busy shifts?

During busy shifts, prioritization is key. I focus on immediate customer needs first, such as completing transactions and assisting with queries. I also communicate with my team about stock levels and ensure that we work together to keep the pace without compromising service quality.

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What would you do if you encountered a pricing discrepancy?

If I encountered a pricing discrepancy, I would first verify the price with the product information in the system. If there’s a mismatch, I would consult with a manager to correct the situation and inform the customer politely of the updated price to maintain transparency.

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Why do you want to work at Eataly Aventura?

I want to work at Eataly Aventura because it combines my passion for food, especially Italian cuisine, with a customer-facing role. The emphasis on quality and guest experience aligns with my values, and I would love to contribute my skills to such a vibrant team!

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How do you keep yourself organized in a fast-paced environment?

In a fast-paced environment, I stay organized by creating a mental checklist of tasks and keeping my workspace tidy. I use tools like quick notes to jot down important updates or reminders, making sure I’m always on top of what’s needed next.

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How would your previous employer describe your work ethic?

My previous employer would describe my work ethic as diligent and dependable. I am punctual, take initiative when problems arise, and always seek opportunities to help my teammates, helping create a positive work atmosphere.

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What do you think is the most important part of the cashier role?

The most important part of the cashier role is ensuring a positive customer experience. By providing friendly service, accurate transactions, and being attentive to guest needs, we can leave a lasting impression, making people want to return to Eataly Aventura.

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Established in 2007 and headquartered in Chicago, Illinois, Eataly owns and operates food and beverage centers. The Company offers packaged foods, cured meats, cheeses, meat, fish, fruits and vegetables, baked goods and pastries, soft drinks, tea,...

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Full-time, on-site
DATE POSTED
April 4, 2025

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