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Project Manager

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About Electrum:

Electrum is an exciting B2B tech company. We partner with some of South Africa’s biggest household names, enabling them to open up their customers’ access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.

We hire the best of the best and we offer great opportunities for both personal growth and career progression.

The Role:

If you are delivery focused with a customer-first attitude and are committed to building long-term, trusted relationships with customers and team members, then Electrum’s project manager role will be perfect for you.

You will work closely with customers (large banks and retailers) and across Electrum’s sales team and engineering team to drive delivery of projects. The project manager has overall responsibility for the end-to-end delivery of the project, starting with a handover from sales, customer approval, development and ending when you handover to support. All the while building strong relationships with key stakeholders at our customers.

A project manager within Electrum’s customer success team, will manage timelines, budget and scope and ensure customer expectations are managed and met.

You will:

Co-ordinate full lifecycle software and customer implementation projects.
Ensure that projects are delivered on time, within scope, within budget and of good quality
Build strong relationships with customers and third party providers as well as internally with sales , engineering, product and tech ops teams
Manage dependencies
Guide the team to ensure the delivery plan is met
Facilitate and run project meetings such as status updates and retrospectives
Maintain and improve project process
Be a customer advocate within Electrum
Grow your industry knowledge
Contribute to the on-going growth and success of Electrum

What You Can Bring to Electrum (non-negotiables):

Relevant degree
3+ years experience as a project manager on software projects, at least some of which is in a formal or corporate environment
Background in tech/information technology industry
A track record of successful delivery working across multiple teams, on multiple products in a fast paced, market driven environment
Excellent communication and relationship management skills

Increase your odds by having:

Prince 2, PMP or Agile training will be advantageous
Financial Services/ Payment /Fintech industry experience

We have created an high-performance culture where you can expect:

Career growth - Delivering world-class financial services software products in a fast-paced company is not easy, and it takes an insane amount of effort. But in return for your effort you'll get hands-on experience working on products that are used by millions of people, and a high quality work experience that will accelerate your career.
Transparency - We openly discuss strategy, finances, salaries and other major decisions.
Autonomy - We know you'll be able to make good decisions if you have good information, and we trust you.
Shared Vision - You'll be able to shape a vision you can believe in - on how to build the future of financial services.
Work-life balance - You know when your brain has switched off for the day and you need to go for a hike or coffee shop with a view, but you also know when your team needs help to bring that strategic deliverable home. At Electrum you will be expected to know when you deserve that time out, and when you need to knuckle down and get the work done.

These are few practical ways we practise the culture we are so proud of:

Flexible work hours
Daily cooked lunches and a stocked kitchen for the afternoon nibbles
Team socialising like hikes, getaways, and dinners
A generous leave policy, starting at 20 days per year
A recreational area with foosball, table tennis and an Oculus
Fatsaks scattered around the office for deep thinking or meditation

If this sounds like a role and place where you can spread your wings, please apply now.

We have created a safe, transparent environment where:

We know mistakes happen, and that’s okay. We even have a three-step approach to dealing with them:

Tell everyone about it
Fix the mistake
Tell everyone about the solution

You are responsible for your actions – both the successes and the failures
We talk openly about salaries and bonuses. At Electrum, we believe it’s evident why some people earn more and others a bit less. It’s like being on a sports team where salaries are widely known.

What You Should Know About Project Manager, Electrum Payments

Looking for an exciting opportunity to make a difference? Electrum is on the hunt for a talented Project Manager! As a B2B tech company, we’ve partnered with some of the biggest names in South Africa, driving innovation in the payments and digital goods landscape. In this role, you’ll be at the forefront, working closely with major banks and retailers ensuring seamless project delivery. You will lead the entire project lifecycle – from the initial handover from sales, through development, to the final transition to support. Your mission? To ensure projects are delivered on time, within budget, and exceed customer expectations! With at least 3 years of experience in software project management, preferably in a corporate environment, you'll bring excellent communication and relationship-management skills to build trust with clients and your teammates across our sales and engineering teams. Pay attention to detail, manage timelines and budgets, and guide your team to success. At Electrum, we value autonomy and transparency, fostering a culture where you can take ownership of your work while also having the flexibility to maintain a healthy work-life balance. We’re proud to provide a high-performance environment where your career will flourish alongside our innovative software solutions that touch millions of lives. If you're passionate about technology and project management, and ready to work in a supportive and dynamic atmosphere, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Project Manager Role at Electrum Payments

What are the main responsibilities of a Project Manager at Electrum?

As a Project Manager at Electrum, your primary responsibilities include coordinating full lifecycle software projects, managing budgets, timelines, and ensuring deliverables are met with quality. You will also build strong relationships with customers and stakeholders, facilitate project meetings, and advocate for your clients throughout the project duration.