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Sales Support Assistant

We are seeking a proactive and detail-oriented Sales Support Assistant to assist Sales Executives in managing corporate accounts and driving revenue growth. The ideal candidate will play a key role in executing sales strategies, maintaining client relationships, and ensuring smooth coordination between internal teams and corporate clients.

  • Support Sales Executives in managing corporate accounts to help achieve individual revenue targets.
  • Develop direct contacts with key personnel in corporate accounts to expand the corporate client database.
  • Assist in executing corporate account-specific marketing and sales strategies to enhance market share.
  • Implement strategies to develop key revenue-generating market segments in collaboration with Sales Executives.
  • Process and respond to group booking requests efficiently, ensuring adherence to internal guidelines.
  • Handle individual ad-hoc pricing requests while following pricing policies to minimize discrepancies.
  • Provide backup support for pricing functions and manage related tasks in the absence of the Sales Coordinator.
  • Conduct agency visits to educate frontline staff on airline products, services, and policies.

Qualifications & Skills:

  • Bachelor's degree from a recognized university.
  • Minimum of 3 years of experience in sales or a travel-related field.
  • Strong customer service orientation with excellent interpersonal skills.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team to achieve results.
  • Proficiency in MS Office applications.
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development
  • Performance Bonus

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Support Assistant, Elite Talent

At our company, we are thrilled to welcome a proactive and detail-oriented Sales Support Assistant to join our dynamic team. This pivotal role is designed to support our Sales Executives in managing corporate accounts and driving revenue growth. As a Sales Support Assistant, you'll help execute sales strategies, foster client relationships, and ensure smooth workflows between our internal teams and corporate clients. You'll actively engage with key personnel in corporate accounts, expanding our client database and contributing to our marketing strategies aimed at enhancing market share. Your efficiency will shine through as you handle group booking requests and pricing inquiries while ensuring compliance with our internal guidelines. Additionally, you'll provide backup support for pricing functions and manage related tasks when our Sales Coordinator is unavailable. Conducting agency visits to educate frontline staff about airline products is also part of your responsibilities. If you possess a Bachelor’s degree, come with at least 3 years of experience in sales or the travel industry, and have a passion for exceptional customer service, we want to hear from you! Join us and enjoy benefits like private health insurance, a pension plan, paid time off, training and development opportunities, and a performance bonus as we work together to achieve amazing results.

Frequently Asked Questions (FAQs) for Sales Support Assistant Role at Elite Talent
What are the main responsibilities of a Sales Support Assistant at our company?

The Sales Support Assistant at our company plays a crucial role in supporting Sales Executives, managing corporate accounts, and driving revenue growth. You will engage directly with corporate clients and assist in marketing strategies that enhance market share, while also processing group booking requests and handling pricing inquiries.

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What qualifications do I need to apply for the Sales Support Assistant position?

To apply for the Sales Support Assistant role at our company, candidates should possess a Bachelor's degree from a recognized university and have a minimum of 3 years of experience in sales or a travel-related field. Strong organizational skills and a customer service orientation are also essential.

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What skills are important for a Sales Support Assistant at our company?

Important skills for a Sales Support Assistant include strong interpersonal abilities, attention to detail, organizational skills, and proficiency in MS Office applications. The ability to work both independently and collaboratively as part of a team is equally important.

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What benefits does the Sales Support Assistant position offer?

The Sales Support Assistant position comes with several exciting benefits, including private health insurance, a pension plan, paid time off, ongoing training and development opportunities, and performance bonuses, all designed to support your growth and well-being.

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How does the Sales Support Assistant contribute to corporate account management?

The Sales Support Assistant contributes to corporate account management by assisting Sales Executives with strategies to manage and grow client relationships, processing requests efficiently, and developing direct contacts, all aimed at achieving revenue objectives for the company.

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Common Interview Questions for Sales Support Assistant
How do you prioritize tasks as a Sales Support Assistant?

As a Sales Support Assistant, prioritization is key. I like to assess tasks based on urgency and importance, ensuring that I handle group requests or customer inquiries first, while keeping longer-term projects on track.

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Can you describe your experience with managing corporate accounts?

In my previous roles, I actively supported corporate account management by maintaining communication with key clients and ensuring their needs were met effectively, helping to foster strong, long-term client relationships.

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What strategies do you use to ensure smooth coordination between teams?

I advocate for regular communication and clear documentation. Using collaborative tools and setting up checkpoints helps keep everyone informed and reduces the chances of errors.

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How do you handle ad-hoc pricing requests?

For ad-hoc pricing requests, I ensure to follow internal pricing policies carefully, and I analyze each request thoroughly to provide accurate information and minimize discrepancies.

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What do you think is essential for great customer service in sales support?

Great customer service hinges on understanding client needs and being responsive and proactive in addressing them, which creates a solid foundation for trust and satisfaction.

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How do you keep yourself organized in a busy work environment?

I rely heavily on tools like to-do lists and digital calendars. Prioritizing tasks and breaking down larger projects into manageable steps helps me stay organized and efficient.

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What role does teamwork play in the Sales Support Assistant position?

Teamwork is crucial in the Sales Support Assistant role since collaboration with Sales Executives and other teams ensures that we meet corporate client needs efficiently and achieve our revenue targets.

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Can you provide an example of how you handled a difficult client situation?

Absolutely! In a previous role, I encountered a challenging client inquiry. I listened closely to their concerns, followed up with the necessary resources, and provided them with a solution that ultimately enhanced their experience.

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How do you stay updated on industry trends relevant to your role?

I make it a priority to read industry publications and participate in webinars. Engaging in networking sessions also helps me gain insights that I can apply in my work.

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What is your approach to professional development in the sales support field?

I believe in continual learning through workshops, online courses, and seeking mentorship opportunities, as this keeps my skills sharp and relevant to the evolving demands of the industry.

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DATE POSTED
April 4, 2025

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