Legal & Responsible Gaming Associate with German

As a Legal & Responsible Gaming Associate with German at Entain, you'll be responsible for a variety of key tasks. These include the assessment of customer cases within the realm of responsible gaming, proactive account reviews, and providing legal expertise on regulatory issues. Additionally, you will draft complaint resolutions and collaborate with internal teams on compliance initiatives, strengthening our commitment to responsible gaming.

The ideal candidate for the Legal & Responsible Gaming Associate with German position at Entain should have a genuine interest in responsible gaming, compliance, and legal frameworks. A business level of English alongside a B1/B2 proficiency in German is essential. Experience with legal documents, risk management, and analytical skills are beneficial. Strong communication skills and the ability to work under pressure will also help in excelling in this role.

At Entain, we are committed to your professional growth as a Legal & Responsible Gaming Associate. We provide access to ongoing training, opportunities to engage in key projects, and collaborative experiences with seasoned experts in the field. Moreover, our multicultural team fosters a supportive environment that encourages knowledge sharing and skill development.

Entain offers a comprehensive benefits package for the Legal & Responsible Gaming Associate with German role, including a group bonus plan, personal medical insurance, and 25 days of annual leave. Additionally, you’ll receive food vouchers, life insurance, and access to a well-being app. We prioritize a work-life balance with a hybrid work model and foster a positive and engaging company culture.

The company culture at Entain is inclusive, dynamic, and team-oriented. As a Legal & Responsible Gaming Associate, you will find yourself in a multicultural environment where collaboration and innovation are at the forefront. We celebrate diversity and encourage open communication, allowing employees to thrive both personally and professionally.

When answering this question, emphasize your awareness of the responsibilities gaming companies have to ensure player safety and uphold ethical standards. Mention strategies that promote responsible gaming, including player education, self-exclusion options, and compliance with regulatory standards.

In your response, outline a methodical approach to managing such complaints. You might highlight the importance of listening to the customer, assessing the situation thoroughly, and responding with empathy. Be sure to mention your ability to synthesize legal and operational contexts when resolving issues.

Discuss any past experiences you have had dealing with legal documents, such as letters of intent or compliance reports. If you lack direct experience, convey your understanding of these documents and outline how you would approach them in a responsible gaming framework.

Provide a specific example that showcases your ability to maintain composure while managing multiple tasks. Highlight your organizational skills and prioritize tasks effectively in stressful situations, showcasing both your analytical and conflict resolution capabilities.

Explain your strategies for staying informed on industry trends and regulatory changes. Mention specific resources you follow, such as industry newsletters, regulatory websites, and professional associations, to demonstrate your commitment to compliance and responsible gaming.

Emphasize the collaboration required among various departments to address compliance and responsible gaming policies effectively. Discuss your belief that teamwork enhances problem-solving and drives a culture of accountability and innovation within the organization.

Describe the process you would take in conducting the account review, emphasizing the analytical methods you would use to identify potential issues. Detail how you would document your findings and collaborate with other teams to address any concerns.

Discuss qualities such as strong communication, analytical thinking, a proactive mindset, and your ability to work well under pressure. Explain how these qualities help in achieving compliance objectives and maintaining a customer-centric approach.

This is your chance to showcase your passion for responsible gaming. Talk about Entain's values and initiatives that resonate with you personally, and highlight how you see your skills aligning with the job requirements and the company's goals.

Make sure to explain how GDPR impacts the gaming industry, especially in terms of data protection and consumer rights. Discuss the importance of compliance in safeguarding customer data while balancing regulatory requirements and business practices.