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Lead Product Manager

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Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

Purpose of Job

Reporting to the Group Product Manager, Digital Banking, the Lead Product Manager will take full ownership of the strategy, vision, and execution of our Core Banking platform. This role requires independent leadership in shaping product direction, driving cross-functional alignment, and delivering innovative solutions that support business growth and exceptional customer experiences. The Lead Product Manager will mentor and influence teams across Product, Engineering, and Design to execute high-impact initiatives aligned with the bank’s strategic objectives.

Let's talk about the role:

Own and Drive Product Strategy: Define and execute the strategic vision and roadmap for Core banking products, ensuring alignment with business goals and customer needs.
End-to-End Product Ownership: Lead the entire product lifecycle—from discovery to delivery and optimization—ensuring measurable business outcomes.
Strategic Influence: Collaborate with senior leadership to prioritize initiatives that drive customer engagement, deposit growth, and operational efficiency.
Cross-Functional Leadership: Serve as the key decision-maker for product initiatives, leading alignment between Engineering, Design, Operations, Compliance, and Marketing.
Market Leadership: Identify market opportunities through competitive analysis, customer feedback, and industry trends to inform product innovation.
Advanced Product Roadmapping: Develop and maintain a strategic, theme-based product roadmap that balances near-term deliverables with long-term vision.
Data-Driven Decision Making: Leverage data and customer insights to make informed product decisions and measure product success.
Stakeholder Influence: Effectively influence senior stakeholders and cross-functional teams without direct authority to gain buy-in for product initiatives.
Mentorship (Without Direct Reports): Act as a thought leader and mentor within the product team, guiding Product Managers in best practices and strategic thinking.

Let's talk about you:

Education: Post-Secondary Degree in Commerce, Management, Economics, Finance, Engineering, Computer Science, etc.
MBA or other graduate degree a plus
8+ years of Financial Institution experience leading core banking platform (or equivalent experience) in a role such as Application Manager, Channel Manager, and Product Manager
Experience with core banking systems, deposits/payments/account management/onboarding,
Familiar with Canadian Banking products High-interest savings account/registered products/ GICs/ Payment solutions (AFT/eTransfer/Bill payments)
Preferred experience with financial processes like reconciliation, transaction processing
Preferred experience with CRA tax slips for all registered and non-registered products
Preferred experience with FATCA/CRA requirements, CDIC FID extracts and premium reporting, KYC processes
Having great understanding of APIs and integration between backend and frontend
Having basic understanding of cybersecurity principles
Payments and fintech knowledge (New payment infrastructure like RTR/Interac Instant)
Experience in working closely with technology teams in all aspects of SDLC (requirements, development, testing), including vendor teams
Understanding of workplace collaboration tools to achieve efficiency
Proven track record of delivering customer-facing service enhancements on a large scale
Familiarity with user experience & design principles, specifically for digital interactions
Strong attention to detail
Proven ability to initiate and execute projects
Good verbal and written communication skills
Project management experience
Previous work experience with significant accountabilities relating but not limited to:
Product management and product development
Leading IT and business teams
Influencing senior executive decisions
Enthusiastic, thorough, inclusive and results-oriented; ability and desire to help others thrive in a dynamic team-oriented environment
Deep passion in first class customer experiences, innovation and delivering software
Excellent verbal and written communication skills, ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision)
Work experience in facilitation and fact-based problem solving to resolve complex issues and drive actionable outcomes
Experience in a technology company or top-tier technology consulting firm

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days

🖥 Virtual events to connect with your fellow colleagues

🎓 Annual professional development allowance and a comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!

Average salary estimate

$100000 / YEARLY (est.)

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$80000K

$120000K

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What You Should Know About Lead Product Manager, EQ Bank | Equitable Bank

Join the team as a Lead Product Manager at Equitable Bank and immerse yourself in a revolutionary banking experience! Here, we’re not about the traditional banking model; we believe in challenging the status quo and innovating our offerings to provide Canadians with better options. You’ll collaborate with a dynamic group of inquisitive minds who cherish creativity and aim high. In this pivotal role, reporting to the Group Product Manager of Digital Banking, you will take the reins in shaping the strategy, vision, and execution of our Core Banking platform. Your leadership will drive cross-functional alignment while ensuring outstanding customer experiences and business growth. With over 670,000 customers, our EQ Bank platform has been recognized as one of the top banks on Forbes' World's Best Banks list. It’s your chance to define product strategies, lead product lifecycles, and identify market opportunities. You’ll collaborate closely with senior leadership, Engineering, Design, and Marketing teams to deliver impactful initiatives. We’re looking for someone who thrives in dynamic settings, is ready to mentor fellow team members, and possesses a genuine passion for enhancing customer service. If you have a strong financial institution background, experience with core banking systems, and a knack for turning data into actionable insights, this is your opportunity. Come join us in making banking better for everyone!

Frequently Asked Questions (FAQs) for Lead Product Manager Role at EQ Bank | Equitable Bank

What are the responsibilities of a Lead Product Manager at Equitable Bank?

The Lead Product Manager at Equitable Bank will take full charge of the strategy, vision, and execution of our Core Banking platform. This includes defining product strategies, leading cross-functional teams to ensure alignment in product initiatives, and leveraging market opportunities to drive customer engagement and operational efficiency.