Service Engineer | EAG Laboratories

Eurofins Scientific is a global leader in providing a unique range of analytical testing services to multiple industries. With over 200,000 analytical methods, Eurofins Scientific helps make life and our environment safer, healthier, and more sustainable. Our network of over 62,000 employees across a network of more than 900 laboratories in 62 countries, strengthens Eurofins Scientific as a leader in scientific testing services.

EAG Laboratories, part of the Eurofins group of companies, is the leading provider of analytical chemistry, advanced microscopy, surface analysis and analytical testing services of various types of materials from synthetic biomaterials to nanotechnology. Our laboratories are at the forefront of this revolution, providing the scientific expertise and analytical techniques to support companies at every phase of the product lifecycle, from R&D to manufacturing.

Our clients include leading-edge companies in a diverse range of industries and business sectors who design, manufacture, or incorporate products for tomorrow’s technology driven world. EAG’s scientists and engineers engage in peer-to-peer interaction to discuss and comprehensively understand client issues, challenges, goals, and urgency, to define the technical problems, develop and execute analyses, and report back results. We have a growth mindset culture where individuals are encouraged to drive their own success and make their own decisions while fulfilling client needs. 

EAG Laboratories has an opportunity for a Service Engineer to provide engineering service and support to our fleet of analytical instruments and ancillary equipment. This individual will be responsible for the repair and maintenance of EAG’s analytical instruments and ancillary equipment located at the East Windsor, NJ lab. 

This role may require periodic travel to other EAG laboratories to include Sunnyvale, CA and Phoenix, AZ and occasional travel to other sites. 

Responsibilities:

• Perform and log routine/preventive and emergency service on instruments and peripherals according to maintenance plan/schedule, including but not limited to vacuum pumps, ovens, sputter coaters, purge boxes, secondary ion mass spectrometers (SIMS), auger electron spectrometers (AES), X-ray photoelectron spectrometers (XPS), stylus profilers, other.
• Install utility connections for equipment listed herein, including electrical, deionized water, compressed air, pressurized gasses, vacuum lines, communication links, and customized needs as required.
• Maintain (including purchasing) and organize adequate stock levels of spare parts and peripherals.
• Maintain, organize, and create technical documentation, procedures, schematics, work instructions, and parts lists.
• Provide timely updates to management in the form of status reports and service reports.
• Assist and support facility/infrastructure when needed to maintain suitable working environment for instruments.
• Troubleshoot and debug electronic circuitry (analog/digital)
• Assist with the development and implementation of computer-based service management system.
• Provide Collaboration on day to day building function, operations including areas in safety, maintenance, and facilities. 

Schedule: Mon-Fri, 8am-5pm

Some off hours (weekday evenings, or weekends) may be needed.

Experience in the following areas is desirable:  CAD tools, Beam generating instruments (Electron, Ion, X-Ray, etc); high vacuum, electro-mechanical assemblies.

• AS or BS degree in Computer science, electronics or electrical engineering with 2+ years of experience troubleshooting equipment or instrumentation.
• Troubleshooting/repairing high voltage circuitry, high vacuum systems, analog/digital circuitry, electro-mechanical assemblies, and related systems preferred.
• Service experience with spectrometers, SEM, TEM, SIMS, X-Ray instrumentation. 
• Must be highly skilled in proper use of tools of trade, able to operate independently and as part of team, provide and follow written and verbal instructions, effectively utilize multiple forms of communication (e-mail, phone, etc.), and maintain a professional and cordial manner towards co-workers, vendors, and customers throughout the daily execution of duties.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time. 
• Capable of lifting up to 50Lbs. 
• Ability to continuously operate a personal computer or lab equipment for extended periods of time (4 or more hours).
• Require close distance visual acuity with or without correction (Glasses, Contacts, etc.)
• Ability to operate a keyboard and other lab equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead.
• Ability to communicate clearly and understandably ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

We will consider reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.    

Compensation Salary Range: $82,000-$90,000/year (Salary is commensurate with experience and degree of technical expertise.)

What It’s Like to Work Here:

• Teamwork: experience what being a part of the Eurofins-EAG family feels like. Be inspired by your leaders, be encouraged by your teammates and be supported in all parts of your journey while you work with us.
• Learning & Development: take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grown as a leader.
• Diversity & Authenticity: we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Benefits & Perks to Foster Work/Life Balance:

✓ Medical, Dental and Vision Coverage

✓ 401k Company Matching

✓ Paid Time Off

✓ Wellness Program

✓ Education Assistance

✓ …and more!

If you enjoy being immersed in technology, tackling problems head-on, finding solutions through teamwork, and taking pride in accomplishments, join us today!

Eurofins EAG Laboratories is an equal opportunity employer and prohibits discrimination, harassment, and retaliation in all of our employment practices. Eurofins EAG Laboratories recruits, hires, trains, promotes and administers all employment-related matters based on an individual's qualifications, abilities, and efforts.  Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, gender identity and/or expression, pregnancy, genetic information, disability, military and/or protected veteran status, and/or any other category protected by applicable federal, state, or local law.    

Eurofins USA Material Sciences is a Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer

If you enjoy being immersed in science or engineering, tackling problems head-on, finding solutions through teamwork, and taking pride in accomplishments, join us today!

Check out our other opportunities: www.eag.com/about/careers/ 

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Eurofins USA Material Sciences is a Disabled and Veteran Equal Employment Opportunity employer.