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Analyst, Strategic Account Management

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing:

Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for better health outcomes and a more connected care journey.

Evolent is looking to hire an Analyst, Strategic Accounts. This individual will be a part of a high-performing growth and operational team focused on maintain successful partnerships with leading health plans. The analyst will play a critical role in ensuring that our customers receive exceptional value and support.

Who You’ll Be Working With:


The person in this role will lead research efforts that will help to inform existing client growth strategy, client performance reporting, and support key stakeholders in preparation for client-facing meetings. The candidate will also support the bi-annual strategic account planning process, partnering with key stakeholders as needed. These activities include organizing strategic plans across account teams, synthesizing client performance data, utilizing data to create value driven presentation content, and developing and monitoring tactical outputs from these meetings.

The role will collaborate in key relationships with leadership in the customer organization and cross functional department stakeholders. The role will report into a Vice President position.


What You’ll Be Doing:

•    Conduct extensive primary and secondary research based on quarterly reports, press releases to maintain industry, market, competitor, and financial trend knowledge across key accounts and provide ongoing and actionable insights to key stakeholders
•    Distill actionable insights from internal performance data and high-impact, customer-facing deliverables to support value and performance story
•    Serve as the administrative lead to ensure all stakeholders are engaged and prepared for client touchpoints
•    Partner with account team on the development of client-facing content
•    Drive and support business documentation while creating standardization and governance for issue review, functional processes, and project tracking
•    Utilize Salesforce and implementation trackers to accurately project revenue, develop case to goal exercises, and document customer-facing reporting materials
•    Support the bi-annual account strategy planning process
•    Join client facing meetings capturing key takeaways and next steps to build into broader project management plans
•    Participate in the development and implementation of global strategies to enhance client satisfaction
•    Assists with ad hoc special projects as needed
•    Support the development of engaging deliverables to share strategic key findings with customers
•    Maintain & monitor best practices / standards for all customer performance touchpoints

Qualifications - Required and Preferred:

•    Bachelor’s degree or equivalent experience
•    1-3 years of experience working in management consulting, business development, or similar function in healthcare
•    Exceptional Prioritization and time management skills Effective integration and delivery in a complex project environment
•    Strong verbal, written and presentation skills; ability to communicate clearly and influence internal and external stakeholders
•    Strong analytical skills; ability to understand data and present information accordingly
•    Excellent working knowledge and use of Microsoft Office products (PowerPoint, Excel, Word, Teams, etc.)

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. 

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.

The expected base salary/wage range for this position is $65,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

Average salary estimate

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$65000K

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What You Should Know About Analyst, Strategic Account Management, Evolent

Are you ready to take your career to the next level? Join Evolent as an Analyst in Strategic Account Management! At Evolent, we are dedicated to enhancing health outcomes for individuals with complex health conditions and ensuring they receive the comprehensive care they deserve. Our dynamic work environment allows for a fantastic work/life balance, where you're encouraged to bring your entire self to work. In this role, you'll be part of a high-performing team that focuses on maintaining and enhancing successful partnerships with leading health plans. You will conduct extensive research, help create engaging presentations, and support our clients' growth strategies while collaborating with various stakeholders. Your strong analytical skills will shine as you distill actionable insights from performance data, and your communication prowess will be critical in engaging with clients and internal teams alike. If you're skilled in Microsoft Office products and have a knack for project management within the healthcare space, we'd love to have you! Evolent offers comprehensive benefits and the chance to be part of a company that truly values diversity and inclusion. Your future evolves here, so come be a part of something meaningful at Evolent!

Frequently Asked Questions (FAQs) for Analyst, Strategic Account Management Role at Evolent
What are the key responsibilities of the Analyst, Strategic Account Management at Evolent?

As an Analyst, Strategic Account Management at Evolent, you will play a vital role in conducting extensive research and providing actionable insights to key stakeholders. This includes supporting client growth strategies, preparing for client-facing meetings, and collaborating with account teams to develop content that communicates client performance effectively. You'll also drive business documentation and ensure that all stakeholders are engaged in client touchpoints, making your role crucial in fostering successful partnerships.

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What qualifications do you need to apply for the Analyst, Strategic Account Management position at Evolent?

To be considered for the Analyst, Strategic Account Management position at Evolent, a Bachelor’s degree or equivalent experience is required, along with 1-3 years of experience in management consulting, business development, or a similar function in healthcare. A strong ability to manage priorities and communicate effectively is essential, as is proficiency in Microsoft Office products. If you possess strong analytical skills and can thrive in a complex project environment, we encourage you to apply!

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How does Evolent support employee work/life balance for analysts?

Evolent champions a healthy work/life balance for all its employees, including those in the Analyst, Strategic Account Management role. The company promotes flexibility that allows team members to adapt their work to their lives, ensuring that they can perform at their best while also enjoying personal time. This supportive environment is designed to help you live your best life, which we believe translates to great outcomes for both you and our clients.

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What tools and software will I need to use as an Analyst at Evolent?

As an Analyst in Strategic Account Management at Evolent, you'll work extensively with Microsoft Office products, including PowerPoint, Excel, and Teams. Familiarity with Salesforce for tracking revenues and documenting customer-facing reports will also be important in your day-to-day responsibilities. If you have experience using these tools effectively in a previous role, you will be well-prepared for success at Evolent!

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What opportunities for growth does Evolent offer for analysts in Strategic Account Management?

Evolent prides itself on the professional growth of its employees. As an Analyst in Strategic Account Management, you will have the chance to develop your skills and advance your career through meaningful projects, mentoring from leadership, and involvement in strategic planning processes. You will also gain insights into the healthcare industry and the intricacies of managing high-level client relationships, setting you up for future success within the company.

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Common Interview Questions for Analyst, Strategic Account Management
Can you describe your experience with data analysis as it relates to the Analyst position?

In your response, emphasize specific analytical projects you have worked on and the tools you used. It's important to highlight how you distilled data into actionable insights and how you presented it to stakeholders, ensuring clarity and effective communication.

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How do you prioritize tasks when working on multiple client accounts?

Discuss your approach to managing competing priorities, such as utilizing project management tools or techniques like the Eisenhower Matrix. Provide an example of a time when your prioritization led to a successful outcome.

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What strategies do you employ to ensure effective communication with stakeholders?

Share your experience with clear communication strategies, such as creating detailed reports, using visual aids, or holding regular check-ins. Highlight a specific instance where effective communication was key to a project's success.

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What experience do you have with client-facing presentations?

Discuss your background in creating and delivering presentations to clients, focusing on the importance of tailoring your message to your audience and including data-driven insights. A specific example would strengthen your response.

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Describe a time when you had to support a team through a complex project.

Reflect on a detailed scenario where you took initiative in supporting your team, using strong time management skills to meet tight deadlines. Emphasize the skills and techniques you used to maintain organization and engage with team members effectively.

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How do you stay updated on industry trends and changes in healthcare?

Explain your methods for staying informed, such as following industry publications, attending webinars, or participating in professional associations. Provide examples of how this knowledge has impacted your previous work.

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What role do you believe an Analyst plays in strategic account management?

Your answer should encapsulate how an Analyst acts as a bridge between data and decision-making, ensuring that stakeholders are informed and that strategies are driven by actionable insights. Mention collaboration with various teams and the importance of client satisfaction.

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Why are you interested in working for Evolent as an Analyst?

Highlight your alignment with Evolent’s mission to improve healthcare outcomes and the company culture that values work/life balance and diversity. Sharing your passion for making a difference in healthcare will resonate with the interviewers.

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What tools or software have you utilized in previous analyst roles?

Provide examples of tools you've used (e.g., Salesforce, data visualization software, project management tools) and explain how they enhanced your ability to perform your job. Specific experiences with these tools will demonstrate your readiness for the role at Evolent.

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How would you handle a disagreement with a team member regarding a client strategy?

Discuss the importance of open communication and collaboration when addressing disagreements. Provide an example where you navigated a similar situation, focusing on how you reached a resolution while maintaining a positive team dynamic.

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Evolent partners with health plans and providers to achieve better outcomes for people with complex health conditions. Working across multiple medical specialties and primary care, we seek to ensure that care plans align with clinical evidence, re...

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Full-time, remote
DATE POSTED
April 2, 2025

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