Store Leader - Alpharetta - job 1 of 2

As a Store Leader at Faherty, your key responsibilities will include leading a team to achieve sales goals, overseeing inventory management, and ensuring operational excellence. You'll be responsible for creating an engaging store atmosphere that reflects the Faherty brand values, driving a culture of good vibes, and managing visual merchandising updates. Collaborating with other leaders, you'll also plan in-store events and actively engage with the local community, making sure your store provides a seamless customer experience.

To thrive as a Store Leader at Faherty, candidates should have multiple years of leadership experience in retail, preferably in a high-growth direct-to-consumer brand. A strong understanding of omnichannel retailing and business metrics is essential. Candidates should also demonstrate exemplary communication skills, be adept with technology, and have a proven track record of building and leading high-performing teams that align with company values and community diversity.

Faherty offers robust support for Store Leaders through health benefits, a 401(K) plan with company matching, and an incentives program. We encourage personal development through training and provide a strong internal community focused on collaboration and continuous improvement. This commitment ensures that our leaders can thrive and grow within the company while fostering a positive workplace culture.

The Store Leader position at Faherty is unique due to our strong emphasis on spreading good vibes and community engagement. You'll not only focus on sales and operations but also on building a diverse and dynamic team reflective of the community we serve. Our commitment to sustainability and responsible practices sets us apart, allowing you to be part of a brand that values environmental consciousness and social responsibility.

A typical day for a Store Leader at Faherty involves a blend of strategic planning and hands-on leadership. You'll begin the day by reviewing sales metrics and inventory levels, followed by leading a team meeting to motivate staff and discuss daily goals. Throughout the day, you'll engage with customers, manage inventory processes, orchestrate visual merchandising updates, and ensure that operations run smoothly. Additionally, you'll have the opportunity to connect with your local community by planning events and outreach initiatives, making every day both dynamic and fulfilling.

To motivate my team as a Store Leader, I focus on creating a positive and inclusive work environment, setting clear goals, and recognizing individual accomplishments. I believe in leading by example, encouraging open communication, and providing continuous feedback to foster personal and professional growth.

In my previous role, I identified a gap in customer engagement during peak hours. By implementing a training program focused on customer service skills and developing a more attractive store layout, we saw a significant increase in sales and an improved customer experience.

When conflicts arise within my team, I prioritize open dialogue and active listening to understand each person's perspective. I facilitate a calm discussion where we can collaborate to find a solution that works for everyone, ensuring that we maintain a positive work environment.

To manage inventory effectively, I utilize data analytics tools to track stock levels and identify trends. Regular inventory audits help me maintain optimal stock levels, while collaborating with my team to ensure that all products are displayed effectively and rotated regularly to minimize discrepancies.

Ensuring a positive customer experience starts with training my staff to embody our brand values. I emphasize the importance of personalized interactions, attentiveness, and a welcoming atmosphere. Regular feedback from customers is also crucial, as it helps us continually refine our approach.

In my past roles, I've collaborated closely with visual merchandising teams to create stunning store displays that attract customers' attention. I stay current with market trends and customer preferences to ensure that our visuals reflect our brand identity and effectively drive sales.

Balancing operational tasks with team engagement requires effective time management and prioritization. I create a schedule that allocates time for both operational responsibilities and team-building activities, ensuring that my team feels engaged and valued while still meeting business needs.

I utilize regular check-ins and team meetings to create an open platform for feedback. Additionally, I encourage my team to share their thoughts through anonymous surveys, allowing them to express any concerns or suggestions without fear of repercussion.

As a Store Leader, I believe it's essential to actively engage with the community by hosting events, collaborating with local organizations, and participating in community initiatives. This builds brand loyalty and creates an authentic connection with customers, aligning with our core value of spreading good vibes.

I develop my team members' skills through identified growth opportunities, mentorship, and personalized training plans. By conducting regular performance discussions, I ensure that each individual has the tools and resources they need to excel and reach their career goals within our company.