Account Executive, Strategic, Korean Speaking (Singapore)

As a Strategic Account Executive at Figma in Singapore, your main responsibilities include managing a defined list of named strategic accounts, consistently achieving sales targets, and fostering relationships with C-level executives. You will apply discovery techniques to comprehend complex business challenges faced by your clients and deliver tailored solutions. Your role will also involve aligning with different stakeholders to promote enterprise-wide deployments of Figma's software products.

To qualify for the Strategic Account Executive role at Figma, candidates need several years of experience in closing sales within software or SaaS companies, particularly with Enterprise level clients. A demonstrated ability to manage complex sales cycles and meet pipeline generation targets is also essential. Proficiency in a proven sales methodology and process, alongside native fluency in Korean, is a must to effectively communicate with our clients.

Figma is dedicated to supporting the professional growth of its Account Executives by fostering an environment that embraces learning and development. The company encourages staff to engage with experienced sellers in the industry, provides resources for skill enhancement, and offers opportunities for networking within the company and with external partners, all of which accelerates your career trajectory.

At Figma in Singapore, the work environment is hybrid, allowing for flexibility between remote and in-office work. You’ll collaborate with various cross-functional teams in a dynamic setting, facilitating creativity and innovation. Figma fosters an inclusive culture where diverse viewpoints are celebrated, making it an exciting place to work for passionate professionals.

Successful Account Executives at Figma leverage various tools and strategies, including comprehensive CRM systems to track sales activities and customer interactions. They apply effective discovery and value-selling techniques to build relationships and align solutions with their clients' needs, ensuring a collaborative approach toward achieving sales goals while driving customer success.

When managing strategic accounts, I focus on building strong relationships through effective communication and understanding client needs. This involves conducting regular check-ins, being proactive in addressing problems, and co-creating solutions that align with their business objectives.

Handling objections from C-level executives requires patience and understanding. I acknowledge their concerns, provide data-driven insights, and reiterate the value proposition of our solutions, ensuring they feel heard, and I remain focused on solving their business challenges.

I prefer the consultative selling methodology as it focuses on building relationships and understanding client needs. This approach allows me to tailor solutions effectively, ensuring that I address specific business challenges rather than just pushing a product.

I identify expansion opportunities by engaging in regular conversations with key stakeholders, asking open-ended questions to uncover evolving needs, and conducting thorough analyses of their business strategies. This allows me to align Figma's capabilities with their current and future goals.

Managing long sales cycles, particularly those over nine months, has taught me the importance of persistence and relationship-building. I focus on maintaining regular touchpoints and nurturing the relationship to ensure our solutions remain top of mind during the decision-making process.

I prioritize my accounts based on factors such as potential revenue, existing relationships, and the strategic fit within Figma's product offerings. This helps me allocate my time effectively to the opportunities that can yield the most impact for both the client and the organization.

Collaboration is vital in my sales strategy. I regularly co-create with cross-functional teams to align on messaging and solutions, ensuring that we present a unified front to clients. This teamwork enhances our credibility and increases our chances of closing deals.

In one instance, I faced a skeptical executive about our product’s long-term benefits. By taking the time to understand their concerns and providing case studies that highlighted measurable success, I managed to turn their skepticism into enthusiasm, ultimately leading to a successful sale.

I stay updated with industry trends by following relevant publications, attending industry conferences, and seeking feedback from clients. This knowledge allows me to proactively address challenges and position Figma's solutions effectively in conversations with potential clients.

I want to work at Figma because of its commitment to innovation and making design accessible to everyone. The opportunity to engage with C-level executives, utilize my Korean language skills, and contribute to a mission I’m passionate about excites me, and I believe my skills align perfectly with Figma's goals.