Senior Manager, eCommerce Technology & Implementation

The Senior Manager, eCommerce Technology & Implementation at Fitt Talent Partners is responsible for leading the technical project execution across web platforms. This includes project scoping and planning, providing technical leadership on app integrations, managing QA processes, and ensuring overall project success through collaboration across various teams.

To excel as the Senior Manager, eCommerce Technology & Implementation at Fitt Talent Partners, candidates should have at least 5 years of technical project or product management experience, ideally in e-commerce. Strong expertise in Shopify Plus and Prismic is essential, along with a robust understanding of technical architecture and APIs.

Key technical skills for the Senior Manager, eCommerce Technology & Implementation role at Fitt Talent Partners include proficiency in Shopify Plus (with headless experience preferred), familiarity with Prismic CMS, and a strong understanding of APIs and development workflows. This background will ensure effective leadership in complex project settings.

Working at Fitt Talent Partners offers a collaborative and innovative environment, especially in the eCommerce Technology & Implementation role. The focus is on achieving seamless communication across teams—including eComm, Marketing, and Development—to deliver high-quality projects in a dynamic human performance sector.

The Senior Manager, eCommerce Technology & Implementation at Fitt Talent Partners significantly enhances customer experience by architecting and implementing technical solutions that streamline website performance and usability. This role helps ensure that all web projects meet user needs and business objectives, driving customer satisfaction and engagement.

When approaching project scoping and planning, I would first gather requirements by collaborating with relevant stakeholders. Next, I’d break down the project into manageable milestones, ensuring that timelines and resources are clearly defined to meet business goals.

My experience with Shopify Plus includes implementing various integrations and optimizing site performance. I leverage its advanced features to enhance customer experiences and streamline operations, ensuring that technical architecture aligns well with business strategies.

In a previous role, I led a cross-functional project involving marketing, design, and development teams. I facilitated regular communication, prioritized tasks, and ensured that each team was aligned on the project goals, which ultimately led to a successful launch ahead of schedule.

To ensure effective QA processes, I establish clear testing protocols and timelines from the beginning. I encourage team collaboration, conduct thorough testing cycles, and continuously gather feedback to make necessary adjustments before deployment.

I utilize comprehensive project management tools to monitor progress and establish clear communication channels. Regular check-ins with teams help identify potential roadblocks early, allowing us to pivot and address issues before they escalate.

To determine technical feasibility, I collaborate closely with developers and stakeholders to assess the scope of the project. This includes evaluating resource availability, assessing potential challenges, and ensuring alignment with existing systems and architecture.

One significant challenge I faced was an unexpected delay due to resource constraints. I addressed this by renegotiating timelines with stakeholders and reallocating resources efficiently, allowing the project to stay on track while maintaining quality.

Maintaining thorough documentation is crucial; I ensure that each project phase is documented clearly and consistently. I use shared platforms for easy access and conduct knowledge transfer sessions to keep everyone informed post-implementation.

I have hands-on experience with headless eCommerce solutions, particularly with Shopify Plus. This allows me to craft flexible, performance-oriented websites that enhance user experience while leveraging powerful back-end operations.

To align technical projects with business goals, I engage with stakeholders to ensure I fully understand their objectives. I then set KPIs that measure project success against these goals, updating teams regularly to keep everyone focused on the common vision.