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Mid Market Account Executive - Renewal (North, FL)

We are seeking a Renewals Account Manager to develop and implement strategies for renewing groups of 50-499 employees. Responsibilities include coordinating marketing efforts, maintaining relationships with key contacts, and educating agents on Florida Blue sales processes and products. 3+ years of health insurance experience, a State of Florida Health and Life Insurance License, and a valid Florida driver's license are required. Strong problem-solving skills and experience with presentations and issue resolution are also necessary.

Important to Know

  • Must reside in North, FL
  • Frequent local travel to client sites, training, meetings, and events
  • Required FL Health, Life and Annuity Licenses
  • Must have valid driver’s license

What You Will Be Doing

  • Develop, coordinate and implement strategies and plans associated with all aspects of renewals for groups of 50-499, including Diversified Business, new sales and renewals.
  • Accountable for coordination of marketing service efforts in a manner that facilitates the retention and effective administration activities of assigned accounts by assuring that Florida Blue delivers appropriate service to all group administrators, employees and agents.
  • Maintain relationships with key contacts and provide a mutual understanding of the plans, policies and procedures to ensure group’s expectations are met.
  • Manage and conduct the development, coordination and distribution of enrollment materials and enrollment educational sessions.
  • Build strong partnerships with agents and individuals internal/external to the sales organization who support servicing, renewing and selling of our products
  • Develop and maintain strong partnerships with a specific assigned group of agents.
  • Educate agents on Florida Blue sales processes, products, pricing, policies and procedures
  • Act as liaison or key point of contact between agent and Florida Blue
  • Build strong relationships with individuals within and outside the sales organization who support retention of our products.
  • Manage the agent through the Florida Blue sales process to achieve retention goals through collateral material, proposal and rating, influencing RFP's, closing/acquisition, objection handling, and enrollment/implementation.
  • Create commitment to Florida Blue by moving agent to higher levels (Gold and Blue Diamond).

What You Must Have

  • 3+ years related work experience in health insurance experience, account service experience, or small group renewals
  • Related Bachelor’s degree or additional related equivalent work experience
  • State of Florida Health and Life Insurance License
  • Valid State Driver’s License
  • Experience developing and delivering presentations.
  • Experience in issue resolution with agents, account administrators and team members.
  • Demonstrate experience in organizing and addressing complex business issues with strong problem solving skills.

What We Prefer

  • Group Health Insurance experience and knowledge of  Florida Blue policies and procedures 
  • Knowledge or sales experience with ancillary products (life, dental, STD)
  •  Any professional designations related to the Health Insurance Industry Experience working with insurance agents in the South Florida market. 
  • Knowledge of group insurance underwriting.

General Physical Demands

  • Exerting up to 10 pounds of force occasionally to move objects. 
  • Jobs are sedentary if traversing activities are required only occasionally.

What We Offer

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

  • Medical, dental, vision, life and global travel health insurance
  • Income protection benefits: life insurance, short- and long-term disability programs
  • Leave programs to support personal circumstances
  • Retirement Savings Plan including employer match
  • Paid time off, volunteer time off, 10 holidays and 2 well-being days
  • Additional voluntary benefits available; and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

  • Typical Annualized Hiring Range: $93,000 - $116,200
  • Annualized Salary Range: $93,000 - $151,000
  • Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

Average salary estimate

$122000 / YEARLY (est.)
min
max
$93000K
$151000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mid Market Account Executive - Renewal (North, FL), Florida Blue

Join Florida Blue as a Mid Market Account Executive - Renewal in beautiful Jacksonville, Florida! In this dynamic role, you'll develop and implement strategies to renew health insurance for groups of 50 to 499 employees, ensuring they have the best coverage possible. You'll work closely with key contacts, maintaining those essential relationships while educating agents on the ins and outs of Florida Blue's sales processes and products. With over 3 years of health insurance experience under your belt, paired with your Florida Health and Life Insurance License, you’ll play a crucial role in ensuring that client accounts are not just maintained but are thriving. This job isn’t just about managing renewals; you’ll create marketing service strategies, coordinate enrollment materials, and conduct educational sessions. For someone who enjoys relationship-building and strategic thinking, this is a fantastic opportunity. You’ll need to be ready for some local travel across North Florida, visiting client sites and attending events. If you’re passionate about health insurance and have a knack for presentations and problem-solving, we want to hear from you!

Frequently Asked Questions (FAQs) for Mid Market Account Executive - Renewal (North, FL) Role at Florida Blue
What are the key responsibilities of the Mid Market Account Executive - Renewal at Florida Blue?

The key responsibilities of the Mid Market Account Executive - Renewal at Florida Blue include developing and implementing renewal strategies for groups of 50-499 employees, coordinating marketing efforts, maintaining key relationships, and educating agents on Florida Blue's products and sales processes. You'll work closely with account administrators to provide excellent service and support, ensuring client expectations are met.

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What qualifications do I need to apply for the Mid Market Account Executive - Renewal position at Florida Blue?

To be eligible for the Mid Market Account Executive - Renewal position at Florida Blue, candidates should have at least 3 years of health insurance experience, a State of Florida Health and Life Insurance License, and a valid driver’s license. A related bachelor’s degree or equivalent work experience is also required. Strong problem-solving skills and experience in presentations are essential.

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What kind of travel is involved in the Mid Market Account Executive - Renewal role at Florida Blue?

The Mid Market Account Executive - Renewal role at Florida Blue involves frequent local travel throughout North Florida. This travel will be to client sites, training sessions, and various events where you'll build relationships and support the service and renewal process.

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Is experience with presentation skills important for the Mid Market Account Executive - Renewal role at Florida Blue?

Yes, experience in developing and delivering presentations is crucial for the Mid Market Account Executive - Renewal role at Florida Blue. This skill is necessary for conducting educational sessions and effectively communicating with agents and group administrators regarding products, policies, and strategies.

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What is the salary range for the Mid Market Account Executive - Renewal position at Florida Blue?

The salary range for the Mid Market Account Executive - Renewal position at Florida Blue typically falls between $93,000 and $116,200, with final pay determined based on market competitiveness, internal equity, and your unique skills, training, and experience in the field.

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Common Interview Questions for Mid Market Account Executive - Renewal (North, FL)
What strategies would you use to renew health insurance policies for groups of 50-499 employees?

In answering this question, reflect on your experience with client retention strategies. Mention the importance of understanding client needs, maintaining strong relationships, and providing excellent service. Discuss specific approaches such as regular check-ins, personalized communication, and value-added proposals to ensure clients see the benefit of renewing.

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How do you prioritize your tasks when managing multiple accounts?

To effectively manage multiple accounts, I prioritize based on deadlines, client needs, and potential impact on renewals. Keeping organized with a task management system helps me track progress and ensure that critical tasks are handled promptly, allowing me to provide the best service to each client.

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Can you describe your experience with conflict resolution in the health insurance sector?

When discussing conflict resolution, provide an example of a specific situation where you successfully used your problem-solving skills. Explain how you approached the issue, communicated with the parties involved, and ultimately reached a satisfactory outcome that maintained your relationship with the client or agent.

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What role do you believe communication plays in the success of account management?

Effective communication is paramount in account management. It builds trust, clarifies expectations, and ensures all parties are informed about products and processes. Highlight your approach to proactive communication and how it can prevent misunderstandings and foster long-lasting partnerships.

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How would you educate agents on Florida Blue’s sales processes and products?

I would use a blend of informative presentations, hands-on training sessions, and easily accessible materials to educate agents. Incorporating real-life scenarios and examples helps in making the information relatable and easier to digest. Continuous feedback would also be key to refining the educational approach.

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What metrics would you use to measure your success in this role?

Success in the Mid Market Account Executive role could be measured through metrics such as renewal rates, client satisfaction scores, and the number of new accounts successfully onboarded. Regular assessments of these metrics can help identify areas for improvement and drive proactive strategies.

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How do you handle objections from clients during the renewal process?

Handling objections requires active listening and understanding the client's perspective. I would address their concerns directly, provide relevant information, and illustrate the benefits of our offerings. Additionally, offering alternative solutions may help to alleviate their worries and facilitate a renewal.

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How would you maintain relationships with key contacts in your accounts?

Maintaining relationships involves regular check-ins, personalized communication, and always delivering on promises. I believe in adding value by providing insights and updates relevant to each account, showing that I genuinely care about their success and satisfaction.

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What is your experience with managing the enrollment process for health insurance?

In your response, share specific examples from past experiences where you managed the enrollment process, including collaborating with agents and ensuring a smooth onboarding experience for clients. Discuss how organization and communication facilitated the enrollment process.

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What steps do you take to ensure compliance with Florida Blue’s policies and procedures?

Ensuring compliance starts with a thorough understanding of Florida Blue’s policies and procedures. I regularly review these guidelines and attend training sessions to stay updated. Additionally, I maintain open communication with my team and compliance departments to clarify any ambiguities before proceeding.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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