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Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Come elevate your career with our company that has won the #1 "Best places to work by Modern Healthcare!" 

Forefront is seeking Part-Time Bussers/Cashiers that will use their excellent customer service skills to elevate the dining experience for those that we serve! 

This is a great time to join our company; we are growing quickly! Come and make an impact!

Benefits Offered:

-Employee Assistance Program!

-Onsite & Discounted Childcare!

-Pharmacy Benefit!

-Employee Referral Program!

Pay Range: $14.00-$17.00

Schedule: 3:30pm-7:30pm Wednesday-Saturday

Summary/Objective:

The Busser/Cashier performs designated work and cleaning routines for the culinary department in accordance with current applicable federal, state, and local standards, guidelines, and regulations, with established policies and procedures and assuring resident safety.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Perform defined work routines, using various dietary utensils, supplies and equipment as assigned by the Resident Experience Director.

  • Provide assistance to the cook in the preparation and service of meals. 

  • Follow Federal and State regulations and Culinary Services Department policies and procedures. 

  • Follow cleaning schedules and perform cleaning duties as scheduled. 

  • Assist in arranging trays, loading food carts, and serving meals. 

  • Setting up the dining room and serving residents. 

  • Wash and store dishes. 

  • Follow established reporting procedures for all supply and equipment needs. 

  • Assist in receiving and storing food and supplies. 

  • Attend in-service educational programs. 

  • Follow defined safety codes while performing all duties. 

  • Follow defined Infection Control procedures. 

  • Understand the facility's fire and disaster plans; follow established procedures during drills and actual emergencies. 

  • Be knowledgeable of Federal, State, and Facility’s rules, regulations, policies and procedures applicable to job. 

  • Perform other department duties or special assignments as directed by the Resident Experience Director or designee.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Qualifications

Competencies:

  1. Customer Service Oriented.

  2. Basic Food Preparation Knowledge.

  3. Sanitation and Safety Practices.

  4. Thoroughness.

  5. Time Management.

Supervisory Responsibility:  N/A

Work Environment:

Requires repetitive wrist motion. This position requires lifting, up to seventy-five pounds (75lbs).

Physical Demands:

The Busser/Cashier stands and walks intermittently throughout the working day, as well as reaches, stoops, bends, lifts, carries, and manipulates various food products, dietary supplies and equipment. The Busser/Cashier must have an ability to work with chemicals and cleaning agents. Must be able to lift and/or carry 50 to 75 pounds and withstand exposure to temperature and humidity changes as in entering refrigerated storage areas, working at ovens, ranges, dish-washing machines, and at steam tables.

Position Type/Expected Hours of Work:

This is an hourly position, with expected hours to include: days, evenings, some weekends, and some holidays.

Travel: N/A

Required Education and Experience:

  1. Ability to read, write and speak English. 

Preferred Education and Experience:

  1. Previous institutional dietary service experience is preferred.

Additional Eligibility Qualifications:

Ability to read, understand diet orders, tray cards, and work assignments. This position will show a willingness to perform routine, repetitive tasks with frequent interruptions. Numerical ability is necessary for recipe preparation and proper measuring of cleaning agents and chemicals, as well as good motor coordination and manual dexterity are required for various work routines such as preparing food items, serving trays, handling soiled dishes, operating dietary equipment and cleaning work area. The Busser/Cashier will be able and willing to work flexible hours, such as during an emergency situation and must be patient and tolerant toward staff, residents, and family members. 

Work Authorization/Security Clearance (if applicable):

None at this time (Subject to change)

Additional Information

AAP/EEO Statement:

Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Average salary estimate

$15500 / YEARLY (est.)
min
max
$14000K
$17000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Busser/Cashier, Forefront Healthcare & Culinary Services

If you’re looking to dive into the hospitality world, the Busser/Cashier position at Forefront Healthcare in Billings, MT is an exciting opportunity you won’t want to miss! Here at Forefront, we pride ourselves on being one of the best places to work, as recognized by Modern Healthcare. We’re on the lookout for enthusiastic Part-Time Bussers/Cashiers who are ready to make a meaningful impact on the dining experiences of our residents. In this role, you’ll connect with a fantastic team and play a crucial part in creating a welcoming atmosphere by assisting with meal prep, serving, and maintaining a clean dining environment. Your friendly demeanor and exceptional customer service skills will truly enhance the meal times for those in our care! Expect to work from 3:30 pm to 7:30 pm, Wednesday through Saturday, and enjoy competitive pay ranging from $14.00 to $17.00. On top of that, we offer amazing benefits, including an Employee Assistance Program, on-site childcare options, and pharmacy benefits. Your responsibilities will include not just serving meals but also ensuring compliance with safety standards and assisting with cleaning duties. With so much growth happening at Forefront, now is the perfect time to join our team and help elevate the experience of those we serve. Ready to get started? We can’t wait to welcoming you aboard!

Frequently Asked Questions (FAQs) for Busser/Cashier Role at Forefront Healthcare & Culinary Services
What does the Busser/Cashier position at Forefront Healthcare involve?

The Busser/Cashier role at Forefront Healthcare involves assisting in meal preparation, serving residents, maintaining cleanliness, and following safety protocols in the dining setting. This position is essential for ensuring a positive dining experience for all residents.

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What qualifications do I need to become a Busser/Cashier at Forefront Healthcare?

To be considered for the Busser/Cashier position at Forefront Healthcare, candidates should have basic food preparation knowledge, sanitation practices understanding, and excellent customer service skills. Prior institutional dietary service experience is preferred, though not required.

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What are the working hours for the Busser/Cashier role at Forefront Healthcare?

The Busser/Cashier at Forefront Healthcare works part-time from 3:30 pm to 7:30 pm, Wednesday through Saturday. There may also be opportunities to work during weekends and holidays, depending on staffing needs.

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What is the pay range for the Busser/Cashier position at Forefront Healthcare?

The Busser/Cashier position at Forefront Healthcare offers a competitive pay range of $14.00 to $17.00 per hour, commensurate with experience and qualifications.

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What benefits does Forefront Healthcare offer to Bussers/Cashiers?

Forefront Healthcare provides a range of benefits for Bussers/Cashiers, including an Employee Assistance Program, discounted onsite childcare, pharmacy benefits, and an employee referral program, making it an attractive place to work.

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Common Interview Questions for Busser/Cashier
Can you describe your experience in a dining or food service environment?

When answering this question, highlight specific roles you've held, tasks you've performed, and how those experiences relate to the Busser/Cashier position at Forefront Healthcare. Focus on customer interactions, teamwork, and maintaining cleanliness.

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How do you prioritize tasks during busy meal times?

You can demonstrate your time management skills by explaining how you assess the situation, prioritize tasks based on urgency, and communicate effectively with team members to ensure everyone is on the same page.

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What safety and sanitation practices do you follow in food service?

Discuss your understanding of food safety regulations, proper food handling techniques, and the importance of cleanliness in preparation and service areas. Mention any specific protocols you’ve followed in the past.

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How would you handle a difficult customer or resident?

Share your approach to conflict resolution, emphasizing your commitment to understanding customer concerns while maintaining a friendly demeanor, similar to what is expected at Forefront Healthcare.

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Why do you want to work at Forefront Healthcare?

Express your enthusiasm for joining a top-rated workplace. Highlight how you are aligned with the mission of providing exceptional service and care in a healthcare setting.

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What steps do you take to ensure proper meal presentation?

Talk through your attention to detail and commitment to aesthetics. Mention processes like tray arrangement and how you ensure a welcoming dining environment for residents.

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Can you give an example of teamwork in your past roles?

Provide specific examples where collaboration was key to success, detailing your role in helping the team meet its goals, particularly in a dining context.

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How do you stay organized with multiple tasks at once?

Explain techniques you use for organization, such as checklists or digital tools, tailored to managing tasks effectively in a fast-paced dining environment, similar to what would be found at Forefront Healthcare.

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What is your availability for the Busser/Cashier position?

Be honest about your schedule and discuss when you are available to work. Highlight your flexibility as a positive aspect, especially for accommodating shifts like evenings and weekends.

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How do you ensure effective communication in a busy dining setting?

Share methods you use to communicate clearly with colleagues, especially amid the hustle of service times, and emphasize the importance of maintaining open lines of communication to ensure smooth operations.

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Forefront Healthcare is a privately held, American company prepared to serve nationwide. We prioritize the needs of our clients, not Wall Street. We are focused on exceptional customer service, utilizing the latest evidence-based practices and inn...

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Part-time, on-site
DATE POSTED
March 21, 2025

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