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Inside Sales Representative - job 2 of 3

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

As an Inside Sales Representative for our Therma-Tru Doors brand, you will be responsible for creating relationships and driving sales with targeted large retail, dealer, contractor, and builder segments. Assist the outside sales team with supporting revenue generation activities and key partner follow-up. Develop sales experience and functional expertise that will lead to a goal of securing an outside sales role within the broader Fortune Brands Innovations organization.

Location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness, and recreation. Minimal travel expected - approximately 1 - 2 times per year.

What you will be doing:

  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Routing qualified opportunities to the appropriate Territory Managers or Regional Managers for further development and closure
  • Utilize latest technology to perform effective presentations to prospects.
  • Support contractor market activity with Territory Managers, National Account Managers, Specialists, and Regional Sales Managers
  • Assist Sales Support specialist by serving as a point of contact and acting as a liaison for the Doors business wholesale/retail business units. Aid and assist the sales team with requests that will allow them the opportunity to gain additional selling time.
  • Leverage marketing automation tool (HubSpot) to manage call and email campaigns, as well as opportunity sales process.
  • Assess needs, present Doors value proposition and follow-up as required to secure business.
  • Partner with marketing in developing segment focused materials.
  • Support sales promotion activities.
  • Assist with regional marketing collateral needs.
  • May perform other duties as assigned.

Qualifications

Basic Qualifications:

  • 1-2 years of sales experience
  • Excellent interpersonal, communication, and customer relationship skills
  • Well-versed using MS Office Suite (PowerPoint, Excel, Outlook)
  • Ability to conduct virtual presentations
  • Self-motivated and competitive, but also a team player
  • Attention to detail and a sense of urgency

Nice to Have:

  • Bachelor's degree
  • Building Products or Construction knowledge
  • Experience using any CRM (i.e. HubSpot)
  • Experience using any project management software (i.e. monday.com)

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $50,000 USD -  $60,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.  In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more.

Equal Employment Opportunity

FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.

Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

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What You Should Know About Inside Sales Representative, Fortune Brands

Here at Fortune Brands Innovations, Inc., we are dedicated to transforming living spaces and enhancing lives through innovation, and we are excited to welcome a new Inside Sales Representative to our Therma-Tru Doors brand team! This hybrid role, based in Deerfield, Illinois, will allow you to connect with big retail customers, builders, contractors, and our retail partners. As you dive into this role, you’ll be generating new sales leads, supporting our outside sales team, and building relationships that drive revenue. Your mission, should you choose to accept it, will involve using your expertise to source sales opportunities through strategic outreach and follow-up. We’re seeking someone who is self-motivated and is ready to learn, as this is an excellent stepping-stone to a future outside sales role within our expanding organization. Fortune Brands is all about empowering people, and we’re committed to fostering an inclusive workplace where diverse perspectives are valued. In addition, we can’t wait for the move to our new Deerfield campus in mid-2025, where a vibrant workspace awaits you! If you’re a team player who loves engaging with clients and presenting ideas with conviction, this role is a perfect match for you. Join us on our journey of elevating every life and making an impactful difference with our products. Explore more with us by applying today!

Frequently Asked Questions (FAQs) for Inside Sales Representative Role at Fortune Brands
What responsibilities does an Inside Sales Representative at Fortune Brands Innovations have?

As an Inside Sales Representative at Fortune Brands Innovations, you will focus on building and nurturing relationships with significant retail and contractor segments. Your responsibilities will include sourcing new sales opportunities through inbound lead follow-up, making outbound cold calls, routing qualified leads to Territory Managers, and supporting the outside sales team. You’ll also leverage technology like HubSpot for effective presentations and campaign management while partnering closely with marketing to develop tailored materials that meet segment needs.

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What qualifications are needed for an Inside Sales Representative position at Fortune Brands Innovations?

To be successful as an Inside Sales Representative at Fortune Brands Innovations, you should ideally have 1-2 years of sales experience, excellent interpersonal and communication skills, and proficiency in Microsoft Office Suite. While a bachelor's degree and knowledge of building products are considered a plus, your passion for sales, self-motivation, and ability to engage customers are key attributes that will set you apart in this role.

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Is prior experience in building products important for the Inside Sales Representative role at Fortune Brands?

While prior experience in building products is considered a nice-to-have for the Inside Sales Representative position at Fortune Brands Innovations, it is not strictly required. The most important factors are your sales skills, communication ability, and eagerness to learn and adapt. A strong background in sales can compensate for specific industry knowledge, especially if you're willing to learn about our products and the markets we serve.

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What is the work environment like for Inside Sales Representatives at Fortune Brands Innovations?

Inside Sales Representatives at Fortune Brands Innovations enjoy a dynamic work environment characterized by collaboration, innovation, and support. You’ll be working as part of a high-performing team in a culture that values inclusion and encourages authentic self-expression. Plus, with a hybrid work model, you will have flexibility while still enjoying the vibrant team interactions and support from both your local and remote colleagues.

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How does the Inside Sales Representative role at Fortune Brands Innovations prepare employees for future career growth?

The Inside Sales Representative position at Fortune Brands Innovations is designed to equip you with invaluable sales expertise and knowledge of the industry, paving the way for future growth. By collaborating closely with Territory Managers and learning the intricacies of sales strategy, product presentation, and effective customer engagement, you’ll be well-prepared to advance into an outside sales role within the company, expanding your career horizons and impact.

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Common Interview Questions for Inside Sales Representative
Can you describe your experience in sales and how it relates to the Inside Sales Representative role?

When answering this question, highlight your previous sales roles and the skills you've developed that are relevant to the Inside Sales Representative position. Discuss any specific achievements, such as meeting sales goals or leading successful campaigns, to demonstrate your capabilities.

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How do you handle objections from potential customers?

To effectively respond, share a specific situation where you faced customer objections. Discuss your approach—listening actively, empathizing, and addressing concerns. Use the STAR method (Situation, Task, Action, Result) to frame your response, illustrating resilience and problem-solving skills.

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What strategies would you implement to generate leads?

When discussing lead generation strategies, emphasize both inbound and outbound tactics. Mention your comfort level with cold calling, social media engagement, or utilizing marketing automation tools like HubSpot. Highlight specific examples of how you’ve effectively generated leads previously.

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How do you prioritize tasks in a busy sales environment?

In your answer, demonstrate your organizational skills and time management strategies. Discuss how you assess the urgency and importance of tasks while using tools or methodologies (like to-do lists or CRM systems) to track progress and stay focused.

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Describe a time you collaborated successfully with a sales team.

Use a specific example to showcase your teamwork and collaborative efforts. Discuss your role in the success of a team project, focusing on how you communicated, offered support, and contributed to achieving the team's goals.

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How do you stay motivated in a sales role?

Explain your personal motivation strategies, whether it's setting personal goals, celebrating small wins, or seeking feedback for continuous improvement. Illustrate your passion for sales by sharing what inspires you about connecting with customers and driving success.

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What techniques do you use for effective presentations?

Discuss the techniques you’ve found effective, such as understanding your audience, designing engaging slides, practicing delivery, and using visual aids. Share examples of successful presentations you've made and how you adapted your style to different audiences.

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Why do you want to work at Fortune Brands Innovations?

Your answer should reflect your alignment with the company's mission and values. Discuss specific aspects of Fortune Brands that excite you, such as their commitment to innovation, diversity, and community impact, and how those align with your personal and professional values.

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How do you utilize technology to assist in sales?

Talk about specific tools and technologies you’re comfortable using in a sales context, such as CRMs, email tools, or sales enablement software. Provide examples of how you've leveraged these tools in previous roles to increase productivity and manage customer interactions effectively.

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What are your long-term career goals, and how does this position fit into them?

Clearly articulate your career aspirations, ideally linking them to potential opportunities within Fortune Brands Innovations. Emphasize your desire to grow into an outside sales role and how the Inside Sales Representative position serves as a critical step in your career development.

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Full-time, hybrid
DATE POSTED
April 2, 2025

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