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Communications Manager

Freelancer Limited, the company behind Freelancer.com and Escrow.com, is hiring! If you aren’t familiar with our sites, Freelancer.com is the world's largest freelancing marketplace, which connects millions of employers to freelancers across the globe, and is even used by NASA. And Escrow.com is a fintech industry leader in secure online payments, having handled over US$7 Billion in secured transactions, while processing some of the largest domain name transfers - including Gmail.com, Uber.com and Twitter.com.

We have an awesome opportunity for a Communications Manager to help promote Freelancer while working very closely with our CEO.

If you think about the nature of our business, we have so many stories that have media potential. From the global freelance movement and the future of work itself, to individual accounts of the freelancers and entrepreneurs whose lives have been changed through our site. And that doesn’t even consider the tech/startup sector itself, the growth of Escrow.com, and our ownership of Loadshift facilitating the fast, reliable and cost efficient transport of freight.

You’ll work closely with senior management to define communications strategies, and will have ownership over how the plans are executed. If you are looking to accelerate your career in a diverse role with global reach, then we would love to hear from you.

Requirements:

  • Ability to research media stories, develop press releases, draft press materials and liaise with journalists to ultimately create media attention and promote the company
  • Has an established network in the Australian or US (preferred) media
  • People person, with excellent oral and written communication skills
  • Reads the news - is up to date on current trends and happenings
  • Not afraid to get in front of the camera, or speak at events, if a story requires it

And we would love it if you had:

  • A passion for technology
  • 5+ years agency or in house experience

What we offer in return:

  • A meritocratic culture with the ability to take ownership and fast track your career growth. We promote from within!
  • The opportunity to work on an Alexa top-ranked website, solving complex, internet scale and global challenges in systems engineering with over 79 million customers across 247 countries, regions & territories.
  • Weekly Town Halls with the all-important CEO Q&A session (you really can ask him anything, and people do)!
  • Catered Friday lunches - We finish each week with a catered lunch. Every week comes from a different local restaurant.
  • Fully stocked kitchens - yes, we do have beer taps (and the bar has a killer view!)
  • Hack-a-thons - Each quarter, teams compete company-wide hacking out solutions to their own selection of customer problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
  • Fun events. Once, we built a soccer stadium in the office with two tonnes of turf…
  • Our office at Grosvenor Place - Home of Freelancer (and Escrow) HQ, this iconic building has harbour views and offers weekly (complimentary!) classes/activities/events

But wait, there's more:

  • Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
  • Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Communications Manager, Freelancer.com

Freelancer Limited, the company behind Freelancer.com and Escrow.com, is excited to announce an opening for a Communications Manager. This is an amazing opportunity for someone looking to leave their mark on the global freelancing landscape while working closely with our CEO! At Freelancer.com, the world’s largest freelancing marketplace, we connect millions of employers with talented freelancers from around the globe. Plus, with Escrow.com, we’ve established ourselves as leaders in the fintech space, processing over $7 Billion in secure transactions. As our Communications Manager, you will develop compelling media campaigns that highlight our various success stories, including those featuring the innovative individuals whose lives have been transformed by our platforms. You’ll collaborate with senior management to craft communication strategies, research media stories, and build relationships with journalists to gain valuable media attention. We’re looking for someone who excels in oral and written communication, has a healthy network in the media landscape, and is well-informed on current events. If you’re a passionate individual with over 5 years of agency or in-house experience and aren’t shy to showcase your stories publicly, we want to hear from you! Join us in making a difference in the lives of people worldwide as we work towards our mission of providing one billion jobs.

Frequently Asked Questions (FAQs) for Communications Manager Role at Freelancer.com
What qualifications are needed for the Communications Manager position at Freelancer Limited?

To excel as the Communications Manager at Freelancer Limited, candidates should ideally have over 5 years of experience in agency or in-house communications, strong oral and written communication skills, and a well-established media network, especially in the Australian or US markets.

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What responsibilities does the Communications Manager have at Freelancer Limited?

The Communications Manager at Freelancer Limited is responsible for creating and executing effective communication strategies, developing press releases, researching media stories, and liaising with journalists to promote the company’s initiatives and successes.

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How does the Communications Manager contribute to Freelancer Limited's goals?

In the role of Communications Manager at Freelancer Limited, you will play a key role in building media relationships that enhance the company’s visibility, as well as help share inspiring stories from freelancers and entrepreneurs whose lives have been impacted by our platform.

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What type of work environment can the Communications Manager expect at Freelancer Limited?

Freelancer Limited offers a dynamic and innovative work environment where the Communications Manager can expect to participate in exciting initiatives, from weekly town halls to hack-a-thons, contributing to a culture that promotes creativity and teamwork.

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Is public speaking a requirement for the Communications Manager role at Freelancer Limited?

Yes, as a Communications Manager at Freelancer Limited, you should be comfortable in front of the camera and may need to speak at events and other public engagements to effectively promote the company's messages and initiatives.

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Common Interview Questions for Communications Manager
Can you describe your experience in developing communication strategies as a Communications Manager?

In my previous roles, I have crafted comprehensive communication strategies tailored to various audience segments, resulting in increased brand awareness and media coverage. I focus on understanding the target audience and leveraging various platforms effectively.

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How do you stay updated with the latest trends in the communications field?

I regularly read industry publications, attend webinars, and participate in relevant networking events to stay informed about evolving best practices and emerging trends in communications and public relations.

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What approaches do you take when collaborating with journalists?

I prioritize building genuine relationships with journalists by understanding their interests and needs. I provide timely and relevant information, which facilitates better coverage for the company.

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Can you share an example of a successful media campaign you managed?

One notable campaign I led involved a storytelling approach that highlighted the successes of freelancers on our platform, resulting in a 40% increase in media mentions and significant engagement metrics on social media.

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How do you prioritize multiple communication projects simultaneously?

I utilize project management tools to keep track of deadlines and progress. I also maintain clear communication with my team to ensure we stay aligned on priorities and objectives.

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What techniques do you use to write engaging press releases?

I focus on crafting compelling headlines that grab attention, followed by a clear and concise narrative that highlights key data and quotes from stakeholders, making it easier for journalists to include our story.

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How do you measure the success of your communication efforts?

I assess the effectiveness of communication initiatives using metrics such as media coverage, audience engagement levels, and overall sentiment analysis to ensure our messaging resonates with the intended audience.

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What role does social media play in your communications strategy?

Social media is critical in my communications strategy as it allows for real-time engagement with our audience, amplifying our messaging through various channels and encouraging two-way conversations with stakeholders.

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Describe a time when you received negative media coverage and how you handled it.

In such situations, I prioritize transparency and rapid response. I would address the issues raised directly, provide accurate information to clarify misconceptions, and engage with the media to reshape the narrative.

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How can you contribute to promoting Freelancer Limited's mission as Communications Manager?

By effectively communicating success stories and the impact of our services, I can inspire trust and engagement within our community while showcasing our commitment to providing opportunities for freelancers worldwide.

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Freelancer, founded in 2009 and headquartered in Sydney, Australia, is a freelancing and crowd sourcing marketplace. The company connects employers and freelancers globally across all industries such as software development, writing, data entry an...

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DATE POSTED
March 23, 2025

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