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Job details

Warehouse Manager

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position is responsible for maintaining production standards to meet customers’ requirements, which includes: scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Annual Hiring Range/Hourly Rate:

  • $67, 500.00 Per Year

Benefits

  • Paid time off
  • 401k, with company match
  • Company sponsored life insurance
  • Medical, dental, vision plans
  • Voluntary short-term/long-term disability insurance
  • Voluntary life, accident, and hospital plans
  • Employee Assistance Program
  • Commuter benefits
  • Employee Discounts
  • Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

  • Ensures unit maintains production standards
  • Ensures Labor Controls are in place and are effective
  • Ensures interdepartmental communication occurs regularly
  • Assist in the development and training of subordinates
  • Work with management staff to improve performance of the unit
  • Prepares administrative reports as required
  • Responsible for safety, quality and compliance to customer specifications

Qualifications

Education:

  • High School graduate or equivalent required
  • Some college preferred

Work Experience:

  • Must have 3 years of supervisory/management experience, scheduling and financial acumen
  • In-flight catering experience is highly desired, or experience in a high-volume food service industry
  • Current or previous labor relations experience is a plus, but not required
  • Experience with menu design a plus.

Technical Skills: (Certification, Licenses and Registration)

  • Candidate should be comfortable with all levels of employees and have the ability to drive positive program change
  • Must have strong and effective leadership skills, and successfully manage staff assigned to liquor and equipment.
  • Ability to work in a fast paced, deadline driven environment.
  • Ability to train others required.
  • Must have the ability to give negative and positive feedback to employees on a daily basis.
  • Excellent time management skills required. 
  • Ability to handle multiple tasks without losing focus on priorities.
  • Strong organizational, analytical, communication and leadership skills required.
  • Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
  • Basic computer skills required.  Working knowledge of Microsoft Office products preferred

Language / Communication Skills:

  • Must have excellent written and oral communication skills. 
  • Bi-lingual in Spanish is a plus.

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: Up to 10%

Exemption Classification:  Exempt

Internal Relationships: employees at all levels of the unit

External Relationships: Customers

Work Environment / Requirements of the Job:

  • Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
  • In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
  • Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
  • A rotating schedule of over 55 hours per week is typical.
  • Ability to travel up to 10% of the time.

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title):  General Manager, Dir, Ops, or Dir, Supply Chain

Dotted Line Manager (Title, if applicable):  n/a

Number of Direct Reports: varies by unit size (up to 50+)

Number of Dotted Line Reports:

Estimated Total Size of Team: varies by unit size (up to 50+)

gategroup Competencies Required to be Successful in the Job:

  • Thinking – Information Search and analysis & problem resolution skills
  • Engaging – Understanding others, Team Leadership and Developing People
  • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

04/14/2025

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

Average salary estimate

$67500 / YEARLY (est.)
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$67500K
$67500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Manager, Gategroup

Are you ready to take the lead as a Warehouse Manager at gategroup in beautiful Honolulu, HI? If you have a passion for efficiency and a knack for leadership, this might be the perfect opportunity for you! In this vibrant role, you'll oversee the critical aspects of our production operations, ensuring that we meet customer requirements while maintaining top-notch quality. Your day-to-day will involve scheduling, boosting productivity, and effectively communicating with both your team and management. You'll play an integral role in maintaining labor controls and adhering to our operational efficiency standards. If you have at least three years of supervisory or management experience, especially in the high-volume food service industry, we want to hear from you. This role not only comes with a competitive salary of $67,500 per year, but also boasts great benefits, including paid time off, a 401k plan with company match, and even free healthy meals! Your ability to inspire and train your subordinates will be valued as you work to improve unit performance and prepare necessary reports. If you thrive in a fast-paced environment and have the communication skills needed to lead a diverse team, then consider joining us at gategroup, where we make travelers' culinary experiences unforgettable!

Frequently Asked Questions (FAQs) for Warehouse Manager Role at Gategroup
What are the main responsibilities of a Warehouse Manager at gategroup?

As a Warehouse Manager at gategroup, you will be responsible for maintaining production standards, ensuring effective labor controls, enhancing communication within the team, and leading performance improvement initiatives. You will also oversee safety and compliance to customer specifications, making sure that quality and customer service are maintained at the forefront of operations.

Join Rise to see the full answer
What qualifications are necessary for the Warehouse Manager position at gategroup?

To qualify for the Warehouse Manager role at gategroup, candidates should have a high school degree (some college preferred) along with a minimum of three years supervisory or management experience. While in-flight catering experience is highly desired, candidates with backgrounds in high-volume food service are also encouraged to apply. Strong leadership skills and the ability to manage diverse teams are essential.

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What kind of working environment can a Warehouse Manager expect at gategroup?

The working environment for a Warehouse Manager at gategroup involves regularly standing, bending, and lifting in a busy production kitchen. Candidates should be prepared for a dynamic setting that includes temperature variations and noise. Physical stamina is required as the role may involve lifting and moving heavy products or equipment.

Join Rise to see the full answer
What sort of training and development opportunities are available for Warehouse Managers at gategroup?

gategroup is committed to developing its employees. As a Warehouse Manager, you will have opportunities for training both yourself and your team to enhance operational efficiency. Leadership development programs are available, allowing you to grow your skills while mentoring others in your unit.

Join Rise to see the full answer
How does gategroup support its Warehouse Managers in achieving performance goals?

At gategroup, support for Warehouse Managers comes through regular collaboration with management staff to meet performance goals. You will have tools and resources at your disposal, such as administrative reporting, team training, and ongoing communication to ensure you can effectively excel in your role.

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Common Interview Questions for Warehouse Manager
Can you explain your experience in managing production standards?

In answering this question, it's beneficial to highlight specific examples from your past work where you successfully implemented production standards. Describe how you measured efficiency and quality, and provide context about the challenges you faced and how you overcame them.

Join Rise to see the full answer
How do you ensure effective communication within your team?

Sharing a strategy that focuses on regular team meetings, open-door policies, and feedback loops can show your commitment to communication. Highlight how maintaining transparency and accessibility encourages teamwork and addresses issues quickly.

Join Rise to see the full answer
Describe your approach to training and developing your team members.

Effective training involves a structured approach. Discuss how you assess skill gaps, create training plans, and provide mentorship. Highlight your commitment to fostering an environment of continuous learning, perhaps referencing specific training programs you’ve implemented.

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How do you handle conflicts between team members?

It's important to demonstrate your conflict resolution skills by explaining your process. Discuss how you listen to both sides, facilitate a constructive conversation, and work towards a solution that fosters a positive work environment.

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What strategies do you use to maintain high levels of efficiency?

You can outline strategies such as setting clear goals, utilizing performance metrics, and regularly reviewing progress. Mention your experience with labor controls and how you adjust processes or workloads to optimize productivity.

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What would you do if you noticed a decline in quality standards?

Addressing a decline in quality involves swift action. Discuss how you would analyze the reasons behind the decline, engage your team for input, and implement corrective measures to restore quality standards while ensuring continuous monitoring.

Join Rise to see the full answer
How do you prioritize tasks during busy periods?

You should emphasize your time management skills and how you evaluate tasks based on urgency and impact. Share methods like the Eisenhower Matrix or daily checklists that help you stay organized and focused in high-pressure situations.

Join Rise to see the full answer
How do you motivate your team during challenging times?

Discuss motivational techniques you’ve successfully employed, such as recognizing individual and team achievements, providing support, and encouraging open dialogue. Highlight how fostering a positive work culture can help navigate challenges.

Join Rise to see the full answer
Can you give an example of a successful project you've managed?

When discussing a project, structure your response using the STAR technique (Situation, Task, Action, Result). This method will allow you to clearly outline your responsibilities, the challenges you faced, and the positive outcomes achieved.

Join Rise to see the full answer
What role does data play in your decision-making as a Warehouse Manager?

Describe your reliance on data to inform decisions. Discuss how you use key performance indicators to evaluate operations and make adjustments for continuous improvement. Provide examples of how data analysis led to specific enhancements.

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Full-time, on-site
DATE POSTED
April 10, 2025

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