SCITLS Power BI User Support
Type of Requisition:
PipelineClearance Level Must Currently Possess:
Top Secret/SCIClearance Level Must Be Able to Obtain:
Top Secret/SCIPublic Trust/Other Required:
NoneJob Family:
Systems AdministrationJob Qualifications:
Skills:
End Users, End User Support, Microsoft Power Business Intelligence (BI)Certifications:
NoneExperience:
1 + years of related experienceUS Citizenship Required:
YesJob Description:
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies.
SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.
At GDIT, people are our differentiator. As a SCITLS Power BI User Support, you will help ensure today is safe and tomorrow is smarter. Our work depends on a SCITLS Power BI User Support joining our team to support the users of Power BI platforms that serve USSTRATCOM. The SCITLS Power BI User Support will be a critical link in ensuring the effective operation of vital systems and facilitating the success of the SCITLS mission. This is an ONSITE day shift position at Offutt AFB, Sarpy County, Nebraska. On call work may be required.
HOW A SCITLS POWER BI USER SUPPORT WILL MAKE AN IMPACT
- Provides user support to assist system administrators.
- Creates and maintains the various collaboration solutions.
- Successfully responds to user requests for assistance via ServiceNow incidents.
- Collaborates on architecture upgrades and consolidations.
- Interfaces with internal and external program staff to provide access to program data via collaboration tools.
- Assists with external account requests and access issues.
- Analyzes user requests and incidents to determine level of complexity and the priority.
- Identifies and implements resolutions.
WHAT YOU’LL NEED TO SUCCEED
- Technical Training, Certification(s) or Degree and 1+ years of experience or equivalent years of experience
- Experience with Microsoft Power BI
- A+ or CND or Network+ or Security+
- Active Top Secret with SCI eligibility
- US Citizenship required
- Experience providing support and assisting with issues for Microsoft Power BI
- Experience responding to and resolving incidents in the ServiceNow platform
- Proficiency in Power BI Desktop and DAX (Data Analysis Expressions) for calculated columns, measures, and KPIs
- Proficiency in Power Query (M Language) for data transformation and shaping
- Experience supporting Power BI users, including troubleshooting, onboarding, and training.
- Ability to collaborate with data engineers, analysts, and business stakeholders.
- Excellent communication skills for translating technical issues into clear, actionable guidance.
- Understanding of ETL Processes, data pipelines, and data integrity best practices
- Excellent analytical and problem-solving skills
NICE TO HAVE:
- Expertise in Power BI Service Administration
- Knowledge of Power BI tenant settings, workspaces, gateways, and dataflows
- Familiarity with Power BI REST APIs, PowerShell scripts, and admin APIs for automation and governance.
- Ability to manage Power BI licensing, security groups, and user access provisioning
- Integration of Power Automate with Power BI (alert-triggered workflows, dataset refresh automation)
- Proficient in building Power Automate flows for process automation
- Knowledge of data source connectivity, including on-prem and cloud-based sources (SQL Server, SharePoint, Azure, etc)
- Experience setting up and enforcing data governance, naming conventions, and workspace policies.
- Ability to provide subject-matter expertise to other administrators
- ITIL 4 Foundations certification
- Microsoft Certified SharePoint Administrator Associate certification
- Microsoft Teams Administrator Associate certification
- Microsoft Certified Power BI Data Analyst Associate certification
GDIT IS YOUR PLACE
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA NE Offutt AFBAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransAverage salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At GDIT, we’re looking for a dedicated SCITLS Power BI User Support to help elevate our mission in supporting USSTRATCOM at Offutt AFB. As a vital member of our team, you will play a critical role in ensuring that our users have the best experience possible with the Power BI platforms we provide. You’ll be on the front line, assisting system administrators with user support and troubleshooting issues, and creating collaborative solutions that foster efficient access to program data. If you have a passion for technology and teamwork, then this is your chance to shine! You’ll engage directly with users via ServiceNow, responding to their inquiries and requests for assistance. Your expertise with Power BI will allow you to deliver exceptional service, guiding users through onboarding, training, and issue resolution. You’ll work closely with data engineers and analysts in this onsite position, utilizing your technical skills and analytical abilities to analyze user incidents and identify effective solutions. With your strong communication skills, you’ll translate complex technical concepts into easy-to-understand guidance, making you an indispensable asset to our team. As a SCITLS Power BI User Support, you will contribute not only to the success of our mission but also to the safety of our nation and its allies. Join us and be part of something bigger, where your contributions have a real impact.
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