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Outside Sales Representative

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Overview

For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences. We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve.

 

At Gordon Food Service, our customers come first.  As an Outside Food Sales Representative, you will cultivate relationships, develop new business, and provide innovative solutions to our customers, helping them to achieve their goals and, in return, yours!  

 

This position will reside in: Toledo, Ohio

 

Position Benefits

  • A generous 401(k) matching program that is above industry standards

  • Financial rewards for performance compensation structure which includes salary, commission, and bonuses

  • Low-cost benefit options for you and your family's health and future

  • An Automobile expense reimbursement plan 

  • Cell phone reimbursement plan

 

Outside Food Sales Representative

We invite you to join our sales team where you’ll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives. 

 

As an Outside Food Sales Representative, you’ll be responsible for the overall sales and relationship management efforts for existing and prospective customers within your assigned territory.  This includes pursuing new customers, deepening and strengthening existing customer relationships, and sales territory management.

 

Pursuing New Customers

  • Researching industry and market trends impacting restaurants within your territory

  • Identifying and researching prospective customers within your territory

  • Developing sales strategies that highlight products, services, values, and solutions offered by Gordon Food Service and presenting the sales strategy to prospective customers

 

Deepen and Strengthen Existing Customer Relationships

  • Visiting all customers within the assigned territory on a weekly, bi-weekly, or monthly basis

  • Conducting business reviews to determine existing customer's needs and areas of opportunity for growing sales

  • Providing ongoing training to customers on Gordon Food Service product offerings

  • Identifying opportunities within existing customer's businesses where Gordon Food Service can add value through product and service offerings

 

Sales Territory Management

  • Balancing new customer acquisition and deepening and strengthening existing customer relationships

  • Coordinating visits to prospective customers and existing customers

  • Communicating order status and order processing updates to customers

 

Sales Training - Getting You Ready

Gordon Food Service’s goal during your first 90 days is to set you up for success! This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship.  Throughout your first 90 days, you will learn:

 
  • How to use Gordon Food Service systems, processes, and tools to manage customer relationships

  • About the products available to Gordon Food Service customers

  • The sales process for engaging new customers

  • How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative

  • Best practices on developing relationships with current and prospective customers

  • Strategies on how to effectively manage your territory

 

Position Requirements

  • High School Diploma/GED is required 

    • Bachelor's degree and/or culinary certificate preferred

  • 1 year of prior sales, business, or food service experience

  • Maintaining a valid state driver's license and a safe driving record

  • Ability to obtain your food safety certification

 

Gordon Food Service encourages veterans and active military members to apply

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and drug tests all employees.

Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Outside Sales Representative, Gordon Food Service | Service Alimentaire Gordon

Welcome to Gordon Food Service! We're thrilled to introduce an exciting opportunity for an Outside Sales Representative based in Toledo, Ohio. At Gordon Food Service, we’ve been proudly serving the food distribution industry for over 125 years, making us the largest family-operated broadline food distribution company in North America. In this role, you'll not only cultivate relationships with local businesses but also bring innovative solutions to help enhance their operations. Imagine yourself visiting restaurants, building rapport with owners, and developing strategies that showcase our top-notch products and services. Your work will directly contribute to our customers’ success, achieving both their goals and your own! You’ll be outfitted with a robust support system, including training programs tailored to set you up for success in your first 90 days. You'll dive deep into our offerings, sales processes, and effective territory management strategies. Alongside competitive compensation and benefits, including a generous 401(k) matching program and automobile expense reimbursements, you will flourish in a culture that prioritizes servant leadership and customer success. So if you're ready to leverage your sales skills and drive growth within your assigned territory while being part of a remarkable team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Outside Sales Representative Role at Gordon Food Service | Service Alimentaire Gordon
What are the main responsibilities of an Outside Sales Representative at Gordon Food Service?

As an Outside Sales Representative at Gordon Food Service, your key responsibilities will include cultivating new customer relationships and deepening existing ones while managing your sales territory. You'll research market trends, develop sales strategies, and regularly visit customers to determine their needs and explore areas for growth in sales. Your proactive approach will help ensure that you identify opportunities where our products and services can add significant value.

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What qualifications do I need to become an Outside Sales Representative at Gordon Food Service?

To become an Outside Sales Representative at Gordon Food Service, you will need a High School Diploma or GED, and while a Bachelor's degree or culinary certificate is preferred, it's not mandatory. Additionally, at least one year of previous sales, business, or food service experience is important. Maintaining a valid driver’s license with a safe driving record is essential, as is the ability to obtain your food safety certification when required.

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How does Gordon Food Service support their Outside Sales Representatives?

Gordon Food Service is dedicated to supporting their Outside Sales Representatives through comprehensive training programs that include e-learning, classroom sessions, and mentorship from experienced peers. During your first 90 days, you will learn about the products we offer as well as effective sales and relationship management strategies that will empower you to succeed in your role and achieve your financial objectives.

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What is the work environment like for an Outside Sales Representative at Gordon Food Service?

The work environment for an Outside Sales Representative at Gordon Food Service is dynamic, engaging, and highly collaborative. You’ll have the autonomy to manage your territory while being supported by a solid team. The culture promotes servant leadership, respect, and the genuine pursuit of customer success, making it an inviting space for those who thrive on teamwork and relationship-building.

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What benefits can I expect as an Outside Sales Representative at Gordon Food Service?

As an Outside Sales Representative at Gordon Food Service, you can expect a comprehensive range of benefits that include a competitive salary with performance-based compensation, a generous 401(k) matching program, low-cost health benefits for you and your family, a reimbursement plan for automotive expenses, and cell phone expenses. These benefits are designed to support your health, well-being, and financial growth.

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Common Interview Questions for Outside Sales Representative
Can you describe your sales experience relevant to the Outside Sales Representative position?

When answering this question, focus on detailing your sales background, emphasizing any specific experiences that relate directly to the food service industry or outside sales. Discuss the types of clients you’ve worked with, your approach to relationship management, and any measurable outcomes or successes you achieved.

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How do you approach building relationships with new clients?

For this question, emphasize your relationship-building skills and methods. You could discuss the importance of active listening, understanding client needs, and following up consistently. Share specific strategies you've employed to foster strong connections, such as personalized communication or regular visits.

Join Rise to see the full answer
How do you stay organized when managing multiple accounts?

In your response, highlight any tools or systems you use to manage multiple client accounts efficiently. Discuss how you prioritize tasks, create schedules for visits, or log communication. Sharing specific examples of how you've successfully balanced competing priorities can strengthen your answer.

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What strategies do you use to identify prospective customers?

Here, showcase your research abilities and strategic thinking. Talk about how you analyze market trends, utilize networking opportunities, or leverage online resources to identify new prospects. Mention any prior success you’ve had in acquiring new clients and how you approached the process.

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Can you discuss a time you overcame a significant sales challenge?

Use the STAR method (Situation, Task, Action, Result) to structure your response effectively. Share a specific challenge you faced, the actions you took to address it, and the outcome of your efforts. This demonstrates your problem-solving skills and resilience.

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How would you handle a difficult customer interaction?

Discuss your approach to conflict resolution and customer service. Highlight the importance of empathy, active listening, and maintaining professionalism. Sharing a specific example where you turned a difficult situation into a positive outcome can reinforce your point.

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What are your long-term career goals?

In your answer, express your ambition while aligning it with the values and objectives of Gordon Food Service. Discuss how the Outside Sales Representative role fits into your overall career trajectory, and convey your enthusiasm for contributing to the company's success.

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Why do you want to work for Gordon Food Service?

Highlight your admiration for Gordon Food Service’s long-standing reputation, commitment to customer service, and culture of servant leadership. Share how these values resonate with you personally and professionally, and your excitement about being part of their team.

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How do you keep up with industry trends?

Emphasize your commitment to continuous learning by discussing the resources you use to stay informed, such as industry publications, networking events, or online courses. Demonstrating that you proactively seek knowledge will showcase your dedication to your profession.

Join Rise to see the full answer
What do you believe are the key qualities of a successful Outside Sales Representative?

Discuss qualities such as strong communication skills, resilience, analytical thinking, and relationship-building. Provide a brief example illustrating how you embody these qualities in your work, showing that you understand what it takes to succeed in this role.

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Our purpose is to serve our customers with the highest-quality food service products and services. We achieve this purpose through innovative systems and the spirit and integrity of our people.

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DATE POSTED
April 2, 2025

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