Partnership Representative

The Partnership Representative at HavenHub is responsible for making 50+ outbound calls daily to recruit and onboard qualified contractors. They build and maintain relationships with existing vendor partners, manage onboarding processes, contract negotiations, and ensure compliance with company policies and service standards. This role also acts as a liaison between vendors and internal teams, swiftly addressing any issues that arise.

While experience in vendor management, business development, or contractor relations is a plus, the primary qualifications for a Partnership Representative at HavenHub include having a sales-driven mindset, strong communication, and negotiation skills. Candidates should also be organized, able to multitask, and excel in problem-solving in a fast-paced environment, with a familiarity of CRM systems and outreach tools.

A typical day for a Partnership Representative at HavenHub involves making over 50 outbound calls to recruit contractors, nurturing existing partnerships, tracking performance metrics, and participating in contract negotiations. The role requires balancing communication with vendors, ensuring they meet company standards, and collaborating with internal teams to resolve any challenges efficiently.

Absolutely! At HavenHub, we pride ourselves on being a rapidly growing home services company, and we provide numerous opportunities for career growth. As a Partnership Representative, you’ll have the chance to develop your skills within a supportive, high-energy team and advance in your career as you contribute to our expanding business.

HavenHub stands out as a great workplace for a Partnership Representative due to our commitment to fostering strong partnerships and creating an inclusive environment. With competitive pay and performance-based bonuses, team-driven support, and the opportunity to make a real impact by connecting homeowners with contractors, HavenHub is dedicated to your professional growth and satisfaction.

In responding to this question, focus on specific examples from your past roles where you successfully managed vendor relationships. Detail any strategies you used for negotiation and problem-solving, and demonstrate your understanding of compliance with company policies.

To answer effectively, discuss your organizational skills and time management strategies. Mention any tools or techniques you use to keep track of your tasks and ensure that all contractors receive the attention they need.

Highlight your interpersonal communication skills and any successful approaches you’ve taken to establish trust with contractors. Discuss the importance of regular communication and providing valuable feedback to strengthen these relationships.

Demonstrate your problem-solving skills by recounting specific conflicts you’ve managed in the past. Emphasize your ability to listen to both sides and work towards a resolution that aligns with the company's goals.

Discuss key performance indicators (KPIs) like contractor engagement levels, compliance rates, and project completion times. Emphasize your analytical skills and how these metrics drive decision-making.

Share a personal success story that illustrates your outreach methods and negotiation skills. Be sure to highlight the importance of tailoring your pitch to the contractor’s needs and maintaining ongoing follow-up.

Mention specific CRM systems or outreach tools you have used successfully. Explain how these tools have helped you streamline your processes and improve partnership management.

Talk about your strategies for maintaining a positive attitude and your proactive approach during challenging periods. Highlight any techniques you apply to keep engagement high with potential contractors.

Describe the importance of collaboration and communication within a team setting. Share examples of how you’ve worked with colleagues to achieve common goals in partnership development.

Express your enthusiasm for HavenHub’s mission and values. Highlight how your skills and experience align with the role and how you see yourself contributing positively to the team and company’s goals.