Assistant Property Manager

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Assistant Property Manager with Hines, you will assist in providing day-to-day site-wide operations management of the retail, common area and parking garage while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to: 

• Develop and maintain ethical, professional, and courteous relations with tenants, residents, 3rd party management teams, visitors and contractors

• Coordinate across mixed use assets; residential, office and hotel and cultivate relationships across departments and business functions in order to foster effective teamwork

• Assist with the management and development of all property personnel

• Assists Security/MPD Staff when needed.

• Continues to modify and develop security post-orders.

• Sends BOLOS to MPD and retail tenants when necessary.

• Handle the administration and vendor management of all activities related to the physical operation of the property

• Assist with negotiating contracts and supervise all contractor services related to the physical operation of the property

• Manage fiscal activities of the property including, but not limited to: on-site accounting, operations analysis, budget preparation and management, business and financial planning

• Assists marketing team with on-site events and planning.

• Updates tenant warden lists.

• Updates WPS Disaster plan management tenant contacts and ensure all tenants are up-to-date with training.

• Assists in developing, producing and distributing building communications.

• Coordinates special events, special programs, holiday events, tenant breakfasts, gifts, and promotions.

• Maintains critical date tracking, updates vendor and other files including contract expirations and certificates of insurance.

• Direct all emergency procedures including but not limited to:

  • Establish and execute emergency plans and practice drills

  • Monitor emergency equipment

  • Lead and/or assist with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent

  • Act as fire/life safety director while assisting emergency authorities and response teams

• Comply with all company and regional policies 

Qualifications

Minimum Requirements include:

• Bachelor’s degree in business administration or related field from an accredited institution preferred
• Two or more years professional work experience, with supervisory experience strongly preferred
• P&L responsibility and budgetary experience
• Successfully complete the Hines Property Management Training Program
• Interact with employees, visitors and contractors with poise and diplomacy
• Maintain a calm demeanor in emergencies
• Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction, and style
• Speak before an audience with confidence, using appropriate communication skills/style
• Demonstrate strong initiative and customer service orientation
• Establish and maintain a cooperative working atmosphere among staff
• Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions
• Perform numerical and financial calculations
• Analyze and interpret various types of data in order to draw conclusions and solve problems
• Demonstrate proficiency in Microsoft Office software
• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms

• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings

• Ability to lift up to 25lbs

• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters

• Transfer properties and work overtime as business needs deem appropriate

• Compensation: $81,800 - $88,000

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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