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Property Manager - Wilmington, NC - Seahawk Cove

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities:
  • Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
  • Operate Entrata system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  • Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
  • Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors;
  • Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems.
  • Establish fluent communication and good relationship with tenants by investigating and resolving their complaints.
  • Write, edit emails and make phones to vendors, owners and other organization for discussing and scheduling minor construction issues and others.  
  • Other duties and projects as assigned


Qualifications:
  • 3+ years of property management experience with managing multiple apartment building at the same time.
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Capable of operating Entrata and different management or accounting software
  • Capable of effectively handling multiple projects simultaneously
  • Capable of visiting to different sites to perform inspections and regular communications with tenants.
  • Excellent verbal and written communication skills, including report writing skills
  • Excellent time management skills and the ability to prioritize work


$35,000 - $40,000 a year

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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Average salary estimate

$37500 / YEARLY (est.)
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$35000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager - Wilmington, NC - Seahawk Cove, Tripalink

If you're an experienced Property Manager looking to make a significant impact in Wilmington, NC, then Seahawk Cove is the place for you! At Tripalink, we are revolutionizing urban living with our innovative co-living and apartment rental platform. We pride ourselves on fostering a community atmosphere, and as a Property Manager, you'll be at the forefront of shaping exceptional living experiences. With responsibilities ranging from managing move-ins and move-outs to maintaining properties and fostering relationships with tenants, your role will be vital in ensuring our communities thrive. You'll operate the Entrata system to streamline everything from maintenance requests to tenant data management. Your organizational skills will shine as you oversee multiple sites, ensuring everything runs smoothly. If you enjoy solving problems and building connections, you'll find fulfillment in addressing tenant concerns and collaborating with vendors. Our commitment to diversity means you'll be part of a vibrant team, dedicated to growth and excellence. Join Tripalink, where your contributions will be recognized, and your professional journey will flourish in an exciting work environment. Let's redefine urban living together and create the ideal community for our residents.

Frequently Asked Questions (FAQs) for Property Manager - Wilmington, NC - Seahawk Cove Role at Tripalink
What are the primary responsibilities of a Property Manager at Tripalink in Wilmington, NC?

As a Property Manager at Tripalink in Wilmington, NC, your primary responsibilities include managing the move-in and move-out process, ensuring properties are maintained, and fostering positive relationships with tenants. You'll utilize the Entrata system to handle tenant data, maintenance requests, and contracts, all while attending to various property inspections to prevent potential issues.

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What qualifications are necessary to apply for the Property Manager position at Tripalink in Wilmington, NC?

To apply for the Property Manager role at Tripalink in Wilmington, NC, you should have 3+ years of property management experience, particularly with multiple apartment buildings. Additionally, strong organizational and problem-solving skills, proficiency in management software like Entrata, and excellent communication skills are required to excel in this position.

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How does Tripalink support the professional development of its Property Managers?

Tripalink is committed to the professional development of its Property Managers through various avenues such as leadership cultivation, individual development opportunities, and rotation among departments and locations. This collaborative environment fosters personal growth while providing access to external partners and regular team activities.

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What is the salary range for a Property Manager at Tripalink in Wilmington, NC?

At Tripalink, the salary range for a Property Manager in Wilmington, NC is between $35,000 and $40,000 per year. Compensation may vary based on location, individual skills, qualifications, and experience, allowing for competitive pay that reflects your value to the team.

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What are the key traits that make a successful Property Manager at Tripalink?

Successful Property Managers at Tripalink possess excellent time management and communication skills, attention to detail, and the ability to juggle multiple projects. Additionally, a proactive approach to addressing tenant needs and a passion for creating community contribute greatly to achieving excellence in this role.

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Common Interview Questions for Property Manager - Wilmington, NC - Seahawk Cove
Can you describe your experience with property management software like Entrata?

When answering this question, provide specific examples of how you've used Entrata or similar software in managing tenant data, maintenance requests, and operations. Highlight your proficiency and any metrics that demonstrate efficiencies you've achieved.

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How do you handle tenant complaints and ensure satisfaction?

Discuss your approach to tenant complaints, emphasizing active listening, empathy, and proactive solutions. Explain your process for following up with tenants to ensure their issues are resolved to their satisfaction.

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What strategies do you use to manage multiple properties effectively?

Share your strategies for prioritizing tasks, utilizing technology, and fostering efficient communication. Examples of successful project management across multiple sites will illustrate your ability to handle this challenge.

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Describe a time you successfully resolved a maintenance issue.

Use the STAR method (Situation, Task, Action, Result) to detail a specific maintenance issue, how you coordinated repairs, and the outcome. This showcases your problem-solving abilities and communication skills.

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What do you believe is the key to building a strong community among tenants?

Discuss the importance of engagement, communication, and organizing community events. Provide examples of initiatives you've implemented that enhanced tenant relationships and fostered a sense of belonging.

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How do you stay updated on property management laws and regulations?

Explain your commitment to continuous learning and professional development. Mention resources you use, such as workshops, online courses, and industry publications, to ensure compliance and best practices.

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How would you handle an emergency situation at a property?

Detail your emergency response plan, emphasizing quick communication, prioritization of tenant safety, and collaboration with emergency services. A calm and collected approach will reflect your preparedness.

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What metrics do you track to gauge property performance?

Identify key performance indicators you monitor, such as occupancy rates, tenant satisfaction scores, and maintenance response times. Explain how these metrics inform your strategies for property improvement.

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Can you share an example of a difficult negotiation you've handled?

Provide a detailed example using the STAR method. Focus on your negotiating tactics, how you maintained professionalism, and the successful outcome that benefited all parties involved.

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Why do you want to work for Tripalink as a Property Manager?

This is your chance to express your enthusiasm for Tripalink's mission and values. Share your alignment with their community-focused philosophy and your eagerness to contribute to their innovative approaches in urban living.

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DATE POSTED
April 6, 2025

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