RN Clinical Consultant

As an RN Clinical Consultant at Service Management Group, your primary responsibilities include providing community-based clinical direction, building relationships with clients, and utilizing innovative technology to enhance patient care. You’ll conduct assessments, create personalized care plans, and educate clients about managing their health conditions, all while emphasizing a patient-centered approach.

To qualify for the RN Clinical Consultant position at Service Management Group, candidates must possess at least an Associate or Bachelor’s Degree in Nursing, a valid MN State RN License, and BLS Certification. Additionally, you'll need a minimum of two years of nursing experience, particularly in community-based settings or with underserved populations, to ensure you can effectively meet the needs of the clients.

Yes, Service Management Group values experience with underserved populations, particularly those involved in programs like Medicaid waiver. At least one year of such experience is preferred to ensure that you are well-equipped to understand and address the challenges faced by these clients in their healthcare journey.

Candidates for the RN Clinical Consultant role at Service Management Group should be proficient in Microsoft Office Suite and Google Suite, as well as have experience with Electronic Health Records (EHR/EMR). The ability to quickly learn new technology and engage clients through various digital platforms is essential for successful care delivery.

Service Management Group offers a competitive benefits package to RN Clinical Consultants including generous paid time off, health, dental, and vision insurance, a retirement plan, company-paid disability and life insurance for full-time employees, professional development opportunities, and a free mental health/wellbeing program, all designed to support a fulfilling work-life balance.

Building relationships involves active listening and empathy. Share examples of how you prioritize understanding your clients' needs and challenges. Highlight your methods for establishing trust and rapport, while emphasizing a patient-centered approach that strengthens your role as their healthcare advocate.

It’s crucial to remain calm and composed under pressure. Discuss specific strategies such as prioritizing tasks, maintaining open communication with the healthcare team, and employing problem-solving techniques to support clients effectively, while showcasing your experience in managing high-pressure situations.

Sharing your experience with various technology platforms is important. Discuss instances where technology improved care delivery, such as using telehealth solutions for remote consultations, or how digital tools helped track patients' progress, emphasizing your adaptability to new tools for a better care experience.

Compassionate care begins with understanding cultural and socioeconomic factors affecting patients. Discuss your commitment to treating clients with respect and dignity, and share your strategies for providing tailored, empathetic support that meets the unique challenges faced by these populations.

Effective prioritization starts with excellent organizational skills. Describe your methods for managing daily tasks, utilizing tools for scheduling and tracking patient interactions, and ensuring you're available and responsive to client needs while maintaining quality of care.

Choose a specific example where you went above and beyond to secure resources or services for a client. Highlight your communication and negotiation skills with healthcare professionals and how you navigated the system to ensure your client's needs were met effectively.

Acknowledging the challenges shows awareness. Discuss the emotional demands, the complexity of working with diverse populations, and navigating the healthcare system while presenting solutions you apply to overcome these challenges and maintain your effectiveness as a consultant.

Explain your commitment to lifelong learning. Mention any memberships in professional organizations, continuing education courses, or relevant literature you follow. Discuss how staying updated enhances your practice and the care you provide to clients as an RN Clinical Consultant.

Education requires clarity and patience. Illustrate your strategy for breaking down complex information into manageable parts, encouraging client questions, and using teachable moments to reinforce understanding and promote self-management behaviors among clients.

Share your passion for making a difference. Discuss personal experiences or influences that drive your dedication to equitable healthcare. Connect your motivation to the mission of Service Management Group to show that you align with their values in your work as an RN Clinical Consultant.