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Medicare Sales Field Agent - Tri-Cities, WA

Become a part of our caring community and help us put health first

 

***Total compensation package (base pay +commission with guarantee) could exceed $115K depending on experience and location.***

Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team.

We are looking for candidates who live in the Tri-Cities WA area which includes Kennewick, Walla Walla and Richland.

In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana’s customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more.

Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

Humana Perks:   

Full time associates enjoy    

  • ***Total compensation package (base pay +commission with guarantee) could exceed $115K depending on experience and location.***
  • Base salary with a competitive commission structure plus a monthly guarantee   
  • Medical, Dental, Vision and a variety of other supplemental insurances   
  • Paid time off (PTO) & Paid Holidays   
  • 401(k) retirement savings plan   
  • Tuition reimbursement and/or scholarships for qualifying dependent children 
  • And much more!  


Use your skills to make an impact

 

Required Qualifications  

  • Ability to have daily face to face interactions with prospective members in the field is required for this position
  • Active Health Insurance license or ability to obtain prior to the start date
  • Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources
  • Experience with Microsoft Office products such as Excel and Outlook
  • This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position  
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
  • Must reside within the assigned territory/County  


Preferred Qualifications  

  • Active Life and Variable Annuity Insurance license
  • Associate's or Bachelors’ degree 
  • Prior experience in TEAMS and PowerPoint
  • Experience engaging with the community through service, organizations, activities, and volunteerism
  • Experience selling Medicare products  
  • Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance 
  • Prior experience in public speaking and presentations  

Additional Information  

  • Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the test as provided by the Federal Government. 
  • Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success.

Training: will be the first three to four weeks of employment and attendance is mandatory.

Interview Format

As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions and given the opportunity to respond. You should anticipate this prescreen taking about 5-10 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

#MedicareSalesReps

​#EV

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.



 

$31,800 - $43,800 per year



 

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us

 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status . It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Average salary estimate

$37800 / YEARLY (est.)
min
max
$31800K
$43800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medicare Sales Field Agent - Tri-Cities, WA, Humana

Join the Humana team as a Medicare Sales Field Agent in the beautiful Tri-Cities of Washington! If you're passionate about the Medicare population and have a knack for sales, this position is a fantastic opportunity for you to have a significant impact on your income potential while helping people in your community. In this role, you’ll build relationships, drive self-generated sales, and meet sales goals, all while enjoying the flexibility of independent work. As a Medicare Sales Field Agent, you'll be actively engaging with customers, attending community events, and educating beneficiaries about Humana’s individual health plan products. Your efforts will not only help clients understand their options in health, dental, vision, and more but also enable you to excel in a rewarding commission-based environment. Enjoy a comprehensive benefits package, including competitive base pay and commission structure that can exceed $115K, along with insurance options, paid time off, and retirement plans. With Humana's inclusive culture, we welcome candidates with various backgrounds and language skills to ensure we provide the best service possible. If you're ready to make a positive difference, let's connect and see how you can thrive with us!

Frequently Asked Questions (FAQs) for Medicare Sales Field Agent - Tri-Cities, WA Role at Humana
What are the main responsibilities of a Medicare Sales Field Agent at Humana?

As a Medicare Sales Field Agent at Humana, your primary responsibilities include building community relationships, generating self-driven sales, and educating beneficiaries about various health plan products. You'll engage with clients through face-to-face, telephonic, and virtual interactions while attending community events and grassroots marketing initiatives. This role requires meeting sales goals and maintaining metrics independently, ensuring you have a direct impact on your earnings and success.

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What qualifications do I need to become a Medicare Sales Field Agent in Tri-Cities, WA?

To qualify for the Medicare Sales Field Agent position at Humana, you need an active Health Insurance license and must be capable of daily face-to-face interactions with prospective members. Familiarity with technology, proficiency in Microsoft Office, and experience or willingness to learn about CRM tools are essential. Preferred qualifications include a Life and Variable Annuity Insurance license, a degree, and public speaking experience. Bilingual candidates will have an advantage, as we value diverse skills within our team.

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What kind of support and training does Humana provide for new Medicare Sales Field Agents?

Humana offers comprehensive training for new Medicare Sales Field Agents, which lasts three to four weeks and is mandatory for all new hires. This training covers product knowledge, sales strategies, and compliance, ensuring you are well-prepared to succeed in your role. Additionally, you'll have access to ongoing support and resources as you establish yourself in the community and navigate your sales journey.

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What are the compensation details for a Medicare Sales Field Agent at Humana?

As a Medicare Sales Field Agent at Humana, you can expect a total compensation package that includes a competitive base salary along with commission opportunities that can exceed $115K per year, depending on your experience and location. The compensation structure is designed to reward your hard work and sales performance, providing both financial stability and motivation as you grow in your career.

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What benefits does Humana offer to its Medicare Sales Field Agents?

Humana provides a wide range of benefits to its Medicare Sales Field Agents, including medical, dental, and vision insurance, a 401(k) retirement savings plan, paid time off, and various supplemental insurances. Additional perks, such as tuition reimbursement and opportunities for professional development, ensure that associates are supported in both their work and personal life.

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Common Interview Questions for Medicare Sales Field Agent - Tri-Cities, WA
How do you approach building trust with clients as a Medicare Sales Field Agent?

Building trust with clients is essential in sales. Start by actively listening to their needs and concerns, showing empathy and understanding. Personalize your interactions by sharing relevant experiences or advice that demonstrate your expertise. Always be transparent about products and services, ensuring clients feel confident in their decisions.

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What sales strategies have you found effective when selling Medicare products?

Effective sales strategies include personalizing the sales pitch based on client needs, leveraging community engagement techniques, and utilizing follow-up communications to maintain relationships. Understanding the unique benefits that Humana offers and being able to articulate them clearly to potential clients is crucial for closing the sale.

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Can you describe your experience with community engagement?

Community engagement is vital for a Medicare Sales Field Agent. Highlight any past involvement in community events or volunteer opportunities. Discuss how these experiences have helped you build relationships and understand community needs, further emphasizing your ability to advocate for clients at Humana.

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How do you manage your time and prioritize tasks in a sales-focused role?

Time management is essential in a sales role. Use a digital calendar to schedule appointments and set daily goals. Prioritize high-value tasks, such as follow-ups and outreach, while maintaining flexibility to adapt to sudden changes or community events. Consistent reflection on progress helps optimize productivity.

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What tools or technologies do you use to support your sales process?

Utilizing CRM tools is vital in tracking leads and managing client interactions. I'm comfortable using Microsoft Office for creating reports and presentations, and I often leverage mobile applications for on-the-go updates. Discuss specific technologies you've used and how they have contributed to your success.

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How would you handle objections from a potential client?

Handling objections requires patience and skill. Listen carefully to the client's concerns without interrupting, then address them respectfully by providing factual information or relatable experiences. Anticipating common objections and having prepared responses can also help build trust and reassure clients in their decision-making process.

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Describe a challenging sales situation you faced and how you overcame it.

Discuss a specific challenge where you needed to pivot your approach. Talk about the actions you took to assess the situation, adapt, and ultimately succeed. Emphasize lessons learned and how they can be applied to your role at Humana, showcasing your problem-solving skills.

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What motivates you to succeed as a Medicare Sales Field Agent?

Personal motivation stems from wanting to make a difference in clients' lives and the potential for financial growth through sales. Share specific stories of how helping clients navigate their healthcare needs provides fulfillment and drives you to achieve your sales goals.

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Do you have experience working independently in sales?

Working independently requires self-discipline and effective time management. Provide examples of previous roles where you've worked autonomously to meet sales targets, illustrating strong initiative and decision-making skills while staying accountable.

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What do you know about Humana's Medicare products?

Having a solid understanding of Humana's Medicare products is crucial. Research and articulate key aspects of the plans offered, including various coverage options, benefits, and how they meet the needs of different demographics. Displaying knowledge of the products will demonstrate preparedness and enthusiasm during your interview.

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