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Account Executive - ISSA Show North America - job 1 of 4

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

Sales Account Executive - ISSA Show North America

You'll play a crucial role in expanding our customer base and exploring new sectors within the commercial, industrial, and residential cleaning markets while representing the world’s leading brand. Your mission is to drive revenue growth by acquiring new customers while nurturing relationships with existing clients.

What You'll Do:

  • Drive Sales Growth: Sell across various products and revenue streams, aiming to exceed revenue targets with combination of existing business and new business acquisitions.
  • Develop Sales Strategies: Work with the Sales Manager and team to create and implement effective sales strategies. You'll craft engaging client tactics, deliver impactful presentations, and design customized packages that align with market trends.
  • Generate Leads: Proactively pursue new business opportunities through customer insights, networking, industry events, and market analysis.
  • Innovate: Contribute to and embrace new sales initiatives and programs designed to capture diverse demographics based on customer feedback.
  • Collaborate with Marketing: Partner with Marketing teams to generate quality leads and enhance customer acquisition efforts.
  • Nurture Customer Relationships: Grow the spend of existing customers in your territory year-over-year.
  • Negotiate Effectively: Handle customer objections proactively and secure successful sales outcomes through skillful negotiation.
  • Team Player: Work closely with the Sales Manager and internal teams on new key customers and floor placement strategies.
  • Manage Data: Keep accurate records of your sales pipeline, activities, and customer information in Salesforce CRM.

What You'll Bring:

  • A proactive approach to sales and customer relationships
  • Strong communication skills across diverse audiences
  • Ability to thrive in a dynamic, fast-paced environment
  • Passion for the cleaning industry and its evolving markets

Qualifications

Key Qualifications

  • Experience in sales, preferably in trade shows or conferences
  • Proven ability to grow revenue from existing and new accounts
  • Track record of meeting or exceeding sales targets
  • Skill in identifying cross-selling and upselling opportunities
  • Effective at addressing customer needs and concerns
  • Familiarity with CRM systems for customer data management and sales forecasting
  • Ability to thrive in a fast-paced environment with strong time management skills
  • Capable of navigating internal processes to secure support and resources
  • Strong collaborator, able to build relationships with exhibitors and team members
  • Eager to learn and stay updated on industry trends, products, and news
  • Open to occasional travel (10-20%) as needed for the role

We Value

  • Your unique perspective and experiences
  • A commitment to fostering an inclusive work environment
  • The ability to adapt and learn new skills
  • A passion for delivering excellent customer service
  • Creative problem-solving and innovative thinking
  • This role offers the opportunity to shape the growth of ISSA Show North America within the cleaning markets. We welcome applications from individuals with diverse backgrounds and experiences who can bring fresh perspectives to our team.
  • We're committed to creating an inclusive environment where you can do your best work and grow your career. Join us in making a difference in the cleaning industry!

Additional Information:

  • Location: Dallas, TX (hybrid)
  • Salary: $55,000 to $65,000, plus commission.
  • Job posting closes on April6th, 2025

This role offers the opportunity to shape the growth of ISSA Show North America within the cleaning markets. We welcome applications from individuals with diverse backgrounds and experiences who can bring fresh perspectives to our team.

We're committed to creating an inclusive environment where you can do your best work and grow your career. Join us in making a difference in the cleaning industry!

Additional Information

Why work at Informa 

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns.
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too.
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
  • Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount.
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
  • Recognition for great work, with global awards and kudos programs.
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Average salary estimate

$60000 / YEARLY (est.)
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$55000K
$65000K

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What You Should Know About Account Executive - ISSA Show North America, Informa Group Plc.

As an Account Executive for ISSA Show North America at Informa Markets, you are stepping into a pivotal role where your skills can truly shine. Located in the vibrant city of Irving, Texas, this position invites you to become a driving force in the commercial, industrial, and residential cleaning markets. You'll be responsible for expanding our customer base while nurturing existing relationships, a task that's essential for achieving revenue growth. Picture yourself crafting dynamic sales strategies with the Sales Manager and collaborating closely with the marketing team to generate compelling lead opportunities. Your day-to-day will involve engaging presentations and innovative solutions tailored to diverse client needs. Not to mention, you'll harness the power of Salesforce CRM to manage your sales pipeline effectively. With a proactive and positive approach, you’ll not only work towards exceeding sales targets but also help shape the direction of ISSA Show North America. If you have a passion for the cleaning industry, thrive in fast-paced environments, and are driven to build lasting customer relationships, we’d love to see you bring your unique perspective and experiences into our inclusive team. There’s no place like Informa to grow your career, so join us in making an impact across the cleaning industry!

Frequently Asked Questions (FAQs) for Account Executive - ISSA Show North America Role at Informa Group Plc.
What are the key responsibilities of an Account Executive at ISSA Show North America?

As an Account Executive at ISSA Show North America, you'll play a crucial role in driving sales growth by acquiring new customers and nurturing relationships with existing clients. This includes developing and implementing effective sales strategies, generating leads through proactive networking and industry events, and collaborating with the marketing team to enhance customer acquisition efforts.

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What qualifications are required to become an Account Executive at ISSA Show North America?

To excel as an Account Executive at ISSA Show North America, we seek candidates with experience in sales, preferably within trade shows or conferences. A proven track record of meeting or exceeding sales targets, familiarity with CRM systems, and strong communication skills are essential. Additionally, a passion for the cleaning industry and the ability to adapt in a dynamic environment will be highly valued.

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How important is customer relationship management for the Account Executive role at ISSA Show North America?

Customer relationship management is absolutely vital for the Account Executive role at ISSA Show North America. You'll be responsible for nurturing existing customer relationships year-over-year, addressing their needs, and addressing objections skillfully to secure successful sales outcomes. Your ability to build rapport and trust with clients will directly impact your sales growth and overall success in this role.

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What does the typical career path look like for an Account Executive at ISSA Show North America?

An Account Executive at ISSA Show North America can look forward to various advancement opportunities within Informa Markets. With a strong focus on internal promotions, your career might evolve into leadership positions such as Sales Manager or even higher roles within the company, depending on performance and career development interests.

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What can you expect from the work culture at Informa as an Account Executive for ISSA Show North America?

At Informa, the work culture is characterized by inclusivity, support, and collaboration. As an Account Executive for ISSA Show North America, you will be part of a diverse and ambitious team that encourages innovative thinking, personal development, and flexibility to adapt to your work style, making it a great place to grow your career.

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Common Interview Questions for Account Executive - ISSA Show North America
Can you describe your experience in sales, particularly related to trade shows or conferences?

Highlight specific roles you've held in sales, emphasizing any experience directly tied to trade shows or conferences. Share success metrics or achievements, such as exceeding sales targets or building strong client relationships, which demonstrate your effectiveness in this area.

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How do you approach developing sales strategies for new market opportunities?

Discuss your research methods for identifying market trends and customer needs. Explain how you collaborate with team members to create tailored strategies that meet these insights, and be prepared to provide examples of successful strategies you've implemented in the past.

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What techniques do you use to build and nurture customer relationships?

Explain your approach to relationship management, including regular follow-ups, personalized communication, and active listening. Provide examples of how you’ve successfully grown accounts by understanding and addressing customer needs.

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How do you manage your sales pipeline and customer data effectively?

Talk about your experience with CRM systems, such as Salesforce, detailing how you use them to track leads, manage contacts, and forecast sales. Be sure to mention methods you employ for keeping information accurate and up-to-date.

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Can you give an example of a challenging sales negotiation and how you handled it?

Share a specific example where you faced a common objection or challenge during a negotiation. Detail the strategies you used to address the concerns and ultimately reach a successful agreement, highlighting your negotiation skills.

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What motivates you in a sales role, especially within the cleaning industry?

Discuss what drives your passion for sales, which could include the opportunity to build relationships, achieve goals, or contribute to a growing industry. Relate this to your understanding of the cleaning industry's importance and your eagerness to make a difference.

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How do you stay updated on trends within the cleaning industry?

Mention your methods for keeping up-to-date, such as attending industry events, subscribing to relevant publications, and engaging with online communities. Explain how this continuous learning helps you serve your clients better.

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Describe a time when you exceeded sales targets. What was your strategy?

Select a specific instance where you surpassed sales goals, describing the strategies you implemented. Emphasize the planning, teamwork, and customer engagement that led to this success.

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How do you handle competing priorities in a fast-paced sales environment?

Share your time management strategies, such as prioritizing tasks, setting clear goals, and utilizing tools for organization. Provide an example where you successfully juggled multiple commitments without sacrificing quality.

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What is your approach to collaborating with marketing teams in a sales role?

Discuss the importance of collaboration for generating leads and enhancing customer relations. Illustrate your experience working with marketing to create campaigns or materials that effectively resonate with your target audience.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
April 2, 2025

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