Workday Time Tracking and Absence Consultant

As a Workday Time Tracking and Absence Consultant at Intecrowd, your primary responsibilities will involve architecting, configuring, and testing Workday solutions specific to client needs. You'll lead or coach teams in gathering business requirements, designing solutions, and demonstrating configurations. Additionally, working with the data conversion team to help migrate legacy data into Workday and assisting the integration consulting team will be essential parts of your role.

To qualify as a Workday Time Tracking and Absence Consultant at Intecrowd, you must hold a current Workday Time Tracking certification and possess over four years of experience in configuring and implementing Payroll/Absence/Time Tracking solutions. A Bachelor’s degree or equivalent work experience is also required, along with previous consulting experience in a software company and solid project management skills.

Success as a Workday Time Tracking and Absence Consultant at Intecrowd hinges on strong verbal and written communication skills, a deep understanding of Workday's Payroll product suite, and a passion for customer service. You will also benefit from having solid business analysis skills and a capability to manage multiple HCM/Payroll projects simultaneously, demonstrating an ability to learn new technologies rapidly.

At Intecrowd, your growth as a Workday Time Tracking and Absence Consultant is a priority. The company fosters a collaborative environment where you can mentor and be mentored. You will also be encouraged to participate in professional development opportunities, attend conferences, and contribute to a culture of continuous education, ensuring your skills remain sharp and relevant.

The work culture at Intecrowd for Workday Time Tracking and Absence Consultants is rooted in partnership, engagement, and collaboration. You'll be part of a supportive team that values your input and expertise. Emphasis is placed on continuous learning, ensuring that consultants not only meet project goals but also feel valued in their roles, promoting a healthy work-life balance while having the option to work remotely.

In answering this question, focus on specific projects where you've successfully implemented Workday Time Tracking and Absence features. It's important to highlight your role, the challenges encountered, how you overcame them, and the impact your contributions had on the client.

Discuss your approach to conducting interviews, workshops, and surveys with clients. Explain how you ensure that requirements are both comprehensive and clearly documented. Providing examples from past experiences where your methods led to successful outcomes will strengthen your response.

Outline your testing protocol, which should include component testing, integration testing, and user acceptance testing. Mention the importance of documenting the testing phases and involving clients in the process to ensure complete satisfaction.

Emphasize the importance of structured training sessions, documentation, and ongoing support post-deployment. Highlight any previous experiences where your knowledge transfer strategies helped clients adopt Workday effectively.

Choose a specific, complex issue you encountered during a project. Describe the problem-solving process you undertook, the tools you used, and how your solution brought value to the client. Be sure to communicate the impact of your initiative.

Share a list of best practices you adhere to, such as regular audits, consistent training for users, and active communication with stakeholders. Provide reasons for these best practices based on your real-world experiences.

Illustrate your project management techniques, such as prioritizing tasks, effective communication, and possibly utilizing tools like Gantt charts or project management software to keep everything on track. Refer to a past experience where you successfully met a tight deadline.

Articulate your unique strengths and align them with the role's requirements. Highlight your technical expertise, client-facing experience, and commitment to customer service that makes you an asset to Intecrowd.

Mention various methods you use to stay current, such as participating in webinars, following industry news, and networking with other professionals. Convey your enthusiasm for continuous learning and applying new updates to your work.

Explain the metrics and methods you use, such as feedback surveys, follow-up meetings, and performance metrics. Share your philosophy regarding client engagement and ensuring ongoing satisfaction after deployment.