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New Parent Support Home Visitor - job 1 of 3

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This Position is Contingent on Contract Award. 

International SOS is looking for qualified individuals to be New Parent Support Home Visitors for The Navy Fleet and Family Support Program (FFSP.) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances. 

Key Responsibilities:

  • Coordinate, publicize and provide a wide variety of deployment and mobilization support services. 
  • Expectant parents and parents with children under 3 shall be assessed and screened for child abuse risk, using the established Navy NPS screening tools and procedures. 
  • Parents who are not screened at risk or eligible for NPS home visiting shall be provided information and referral to appropriate military and civilian community resources and services. 
  • Ensure home visitation services use the Nurturing Parenting Program for all at risk parents accepting NPS services. 
  • Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements. 
  • Ensure that home visiting services are fully documented in the in required systems in accordance with current Navy requirements. 
  • Ensure that documented information and referred, assessment, screening, and educational services for parents not at risk are entered and counted in required systems. 
  • Ensure staff delivering services are accounting for all services delivered in the scheduling module in required systems. 
  • New Parent Support Home Visit functions shall require visits to the customers’ homes. FAP Case Management and Intervention functions may require home visits per regional or installation SOPs.  

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Qualifications

Required Skills and Knowledge: 

  • Educational qualifications include a minimum of a bachelor’s degree in social work or nursing, with a minimum of three years’ experience in social work, maternal/child health, child development and/or public health. Nurses are required to maintain current state licensure or certification.  
  • Must have the ability to prepare and conduct management briefings to communicate recommendations to supervisory authority. 
  • Individual should be detail-oriented, self-motivated and able to work autonomously. 

Required Work Experience:

  • Demonstrated experience providing new parent support home visitor services is required.  
  • The personnel accomplishing these visits shall be mindful that quite often homes are unstable, and multiple problems with more than one caregiver in the house could exist. In some cases, the client and/or other residents can pose a physical threat to the occupants and/or the personnel making the visit. Personnel making these visits, in additional to professional skill requirements, shall possess the maturity and experience to recognize situations that can pose harm, and shall be prepared to mitigate that threat or avoid harmful circumstances in extreme cases. 
  • New parent support home visitors shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle.  
  • Strong oral and written communication, assessment, data management, and advocacy skills are required.  
  • Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic background.  
  • Contractor shall maintain a valid, unrestricted motor vehicle license and be physically able to perform all contractual duties. 
  • Knowledge of the FFSMIS system is desired but not required. 
  • Working knowledge of Microsoft Word, Excel, Access and PowerPoint. 

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus.  International SOS complies with all federal, state, and local minimum wage laws 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Average salary estimate

$60000 / YEARLY (est.)
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$70000K

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What You Should Know About New Parent Support Home Visitor, International SOS Government Medical Services

International SOS is excited to welcome a New Parent Support Home Visitor to our team in Honolulu, HI! This role is vital in providing much-needed support to expectant parents and families with children under three, especially those connected to the Navy Fleet and Family Support Program. As a New Parent Support Home Visitor, you'll work closely with military families, guiding them through the early stages of parenthood while addressing their unique challenges and needs. Your responsibilities will include conducting home visits, assessing families for potential risks, and offering referrals to various resources within the community. You'll utilize the Nurturing Parenting Program to provide evidence-based support to families at risk, ensuring that they have the tools and knowledge necessary to thrive. This position requires a compassionate individual with a strong background in social work or nursing, complemented by experience in maternal and child health. You'll need excellent communication skills to connect with families from diverse backgrounds and to foster an atmosphere of trust and safety. Importantly, the role demands maturity in recognizing potentially unsafe situations during home visits. Join us at International SOS as we strive to empower military families during a critical period of their lives, giving them the support and guidance they deserve!

Frequently Asked Questions (FAQs) for New Parent Support Home Visitor Role at International SOS Government Medical Services
What are the responsibilities of the New Parent Support Home Visitor at International SOS?

As a New Parent Support Home Visitor at International SOS, your primary responsibilities include coordinating and publicizing deployment and mobilization support services. You will assess families for child abuse risks using established Navy screening tools, provide information and referrals to community resources, and ensure that all home visits utilize the Nurturing Parenting Program for at-risk parents. Documentation of all services in compliance with Navy requirements is essential, alongside maintaining accurate records of assessments and services provided.

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What qualifications are needed for a New Parent Support Home Visitor at International SOS?

To become a New Parent Support Home Visitor at International SOS, candidates must possess a minimum of a bachelor's degree in social work or nursing, combined with at least three years of relevant experience in social work, maternal/child health, or child development. Additionally, candidates should maintain current licensure if they are nurses. Strong communication, assessment, and advocacy skills, along with maturity in working with diverse family dynamics, are also essential.

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How does International SOS support military families as a New Parent Support Home Visitor?

International SOS supports military families through the New Parent Support Home Visitor role by providing dedicated assistance tailored to each family's unique situation. By conducting home visits, offering community resource referrals, and utilizing evidence-based parenting programs, you will help parents navigate early challenges and ensure their well-being. Your efforts directly contribute to creating a safer, more nurturing environment for both parents and children.

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What kind of experience is required for the New Parent Support Home Visitor position at International SOS?

Experience in providing new parent support services is a prerequisite for the New Parent Support Home Visitor position at International SOS. Candidates should also have a background in working with family programs or social service agencies, equipped with a good understanding of military lifestyles or personal experience as a military family member. This knowledge is crucial for effectively engaging with the diverse populations your role will serve.

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What benefits are available for New Parent Support Home Visitors at International SOS?

As a New Parent Support Home Visitor at International SOS, you will be eligible for a comprehensive benefits package which includes medical, dental, vision, and basic life insurance. Moreover, you can look forward to a 401k plan, paid time off, and the potential for an annual bonus, in addition to your salary which will be determined based on your experience and qualifications.

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Common Interview Questions for New Parent Support Home Visitor
Can you describe your experience working with military families?

In answering this question, focus on any previous roles where you engaged with military families or served in military communities. Highlight how this experience has prepared you to understand their unique challenges and perspectives, emphasizing your ability to build relationships and establish trust.

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How do you handle challenging situations during home visits?

A strong response involves discussing your ability to assess situations quickly and effectively. Share examples of challenges you've faced, focusing on your communication skills and your approach to ensuring safety, as well as any strategies you implement to mitigate risks during visits.

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What strategies do you use to encourage open communication with parents?

Discuss techniques you've employed to foster an open dialogue, such as active listening, empathetic responses, and creating a non-judgmental environment. Explain how these methods have successfully led to parents feeling comfortable sharing their concerns.

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How do you stay organized while managing multiple cases?

Talk about specific tools or systems you've used in the past to keep track of appointments, documentation, and follow-up tasks. Emphasize the importance of being detail-oriented and how effective organization contributes to better service delivery.

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Can you explain the Nurturing Parenting Program and how it benefits families?

Provide a brief overview of the Nurturing Parenting Program, its goals, and the positive outcomes it promotes for families. Emphasize your familiarity with the program and how you intend to apply its principles in your home visits.

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What techniques do you use to assess child development in home environments?

Share specific assessment tools and observations you use to evaluate child development and how you incorporate your findings into your support strategies. Highlight the importance of considering the child's environment in these assessments.

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How do you maintain confidentiality when working with families?

Discuss your understanding of confidentiality laws and ethical considerations in your role. Explain how you ensure that sensitive information is protected, while also providing families with necessary referrals and support.

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What role does cultural competence play in your approach to home visiting?

Highlight your commitment to cultural competence by discussing experiences that have deepened your understanding of different backgrounds. Emphasize the importance of being sensitive to the values and beliefs of families you work with.

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How do you document interactions with families to comply with Navy requirements?

Explain your approach to documentation, stressing the importance of accuracy, timeliness, and adherence to Navy protocols. Share your experience using relevant case management systems or software to maintain organized records.

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Why do you want to work as a New Parent Support Home Visitor with International SOS?

Convey your passion for supporting families and your admiration for International SOS's mission. Mention what excites you about aiding military families during significant life transitions and how your skills align with the organization's goals.

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Founded in 1985, International SOS Group of Companies delivers customized health, security risk management and well-being solutions. The International SOS Group of Companies is headquartered in Central, Singapore.

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DATE POSTED
March 18, 2025

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