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Manager – HR Operations

Company Description

IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings.

Job Description

The Regional HR Operations Manager is responsible for overseeing the HR operations function, ensuring efficient HR service delivery and adherence to IQ-EQ's policies and procedures. This role involves managing HR payroll and benefits for the region, maintaining accurate people data, and ensuring compliance from a legislation and regulatory point of view.  

Onboarding  

  • Oversee full onboarding cycle including new hire orientation  
  • Coordinate with Recruiting department on offer process and candidate questions 
  • Assist recruiting with resource planning and position postings 
  • Ensure completion of electronic I-9 verification process and other required documentation  
  • Maintain comprehensive and accurate employee records 
  • Identify issues and develop solutions to ensure positive employee onboarding experience  

Payroll Management 

  • Manage the payroll review cycle and submission process, ensuring payroll is accurate, timely, and compliant 
  • Oversee payroll system setup, maintenance, and integration with other HR systems 
  • Support and back up Payroll Associate as needed  

Benefit Administration 

  • Administer benefits including implementation of new benefit programs and processing employee enrollments  
  • Oversee annual benefit open enrollment  
  • Facilitate the resolution of benefit related issues and questions  
  • Analyze plan design and costs to optimize plan efficiency 
  • Collaborate with benefit brokers and vendors to ensure successful benefit administration  

HR Operations 

  • Maintain and ensure accuracy and integrity of HR data in SAP HR, Paylocity, and other relevant systems 
  • Administer employee changes such as promotions, pay changes, etc. 
  • Provide day to day support and advice on HR operations to Payroll and HR leads  
  • Deploy annual companywide HR trainings and ensure compliance  
  • Generate HR data reports as needed  
  • Understand and communicate company policies and procedures 
  • Address and resolve employee queries and issues related to HR operations  
  • Implement best practices to enhance HR operational efficiency  
  • Oversee offshore HR administrative resource  
  • Other projects and tasks as assigned 

Qualifications

  • Five plus years of experience in HR operations or a similar role, preferably two plus years in a managerial position 
  • Bachelor's degree in Business Administration, Human Resources Management or related field preferred 
  • PHR or SPHR preferred 
  • Strong knowledge of payroll processing and systems (experience with SAP and/or Paylocity a plus) 
  • Experience working in a fast-paced and complex environment 
  • Strong critical thinking and communication skills  
  • Experience partnering with Senior Leaders 
  • Demonstrated ability to analyze, interpret, and manipulate data as it relates to the HR function 
  • Excellent knowledge of Excel and HRIS systems 
  • Knowledge of tax and wage laws  
  • Knowledge of FMLA, FLSA, ERISA, EEO, OSHA 
  • Understanding of fiscal procedures 
  • Performs other duties as assigned 

Additional Information

Salary based on experience and location ($90,000-$110,000) and full benefits package offered. 

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Average salary estimate

$100000 / YEARLY (est.)
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$90000K
$110000K

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What You Should Know About Manager – HR Operations, IQ-EQ

At IQEQ, we're looking for a passionate Manager – HR Operations to join our dynamic team in Dallas, TX. As a leading service provider in the alternative asset industry, IQEQ prides itself on delivering excellence, and this role is vital in maintaining our high standards. As the Regional HR Operations Manager, you'll oversee the HR operations function, ensuring that our HR services run smoothly and effectively. Your responsibilities will encompass managing payroll and employee benefits, maintaining precise people data, and ensuring compliance with relevant regulations. You'll play a key role in the onboarding process, coordinating with our recruiting team to make new hires feel welcome and prepared from day one. You'll also manage payroll submissions, ensuring accuracy and timeliness while supporting benefit administration activities. This role requires a strategic thinker who can analyze HR operations and implement best practices to optimize efficiency. If you have over five years of HR operations experience and a knack for people management, we want to hear from you. Join us at IQEQ and help shape the future of HR in a thriving, fast-paced environment full of growth and opportunity.

Frequently Asked Questions (FAQs) for Manager – HR Operations Role at IQ-EQ
What are the key responsibilities of the Manager – HR Operations at IQEQ?

The Manager – HR Operations at IQEQ oversees essential HR functions including payroll, benefits administration, and the full onboarding cycle for new employees. This role involves ensuring compliance with policies and regulations, maintaining accurate HR data, and providing support for employee queries. You'll also be responsible for analyzing data to improve HR operational efficiency and contributing to overall employee satisfaction.

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What qualifications are needed to be a Manager – HR Operations at IQEQ?

To qualify for the Manager – HR Operations role at IQEQ, candidates should ideally have a bachelor's degree in Business Administration, Human Resources Management, or a related field. A minimum of five years of experience in HR operations is necessary, including two years in a managerial capacity. Additional certifications such as PHR or SPHR are preferred, alongside strong knowledge of payroll systems and tax laws.

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How does the Manager – HR Operations role contribute to employee onboarding at IQEQ?

The Manager – HR Operations at IQEQ plays a pivotal role in the onboarding process by coordinating with the recruiting department and ensuring that new hires have a seamless transition into the company. This includes managing the entire onboarding cycle, overseeing new hire orientations, and ensuring all necessary documents are completed efficiently for an engaging welcome experience.

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What is the salary range for the Manager – HR Operations position at IQEQ?

The salary range for the Manager – HR Operations position at IQEQ is between $90,000 to $110,000, depending on experience and location. Along with a competitive salary, the role also offers a full benefits package to ensure employee wellness and satisfaction.

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Can the Manager – HR Operations role at IQEQ involve working with HRIS and payroll systems?

Absolutely! The Manager – HR Operations at IQEQ requires strong proficiency in HRIS and payroll systems, including SAP and Paylocity. This expertise is essential for ensuring accurate payroll processing, maintaining HR data integrity, and optimizing benefit administration, which are critical to the role's success.

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Common Interview Questions for Manager – HR Operations
What experience do you have in payroll management as a Manager – HR Operations?

In answering this question, candidates should highlight specific experiences dealing with payroll systems, the accuracy of submissions, and any improvements made in payroll processes. Mentioning familiarity with systems like SAP or Paylocity would add significant weight to your answer.

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How do you stay updated on employment laws that affect HR operations?

You should discuss strategies you use to remain informed, such as attending seminars, subscribing to HR law newsletters, or engaging in professional organizations. Emphasize your commitment to compliance and how this knowledge has positively impacted your previous roles in HR.

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Can you describe your approach to employee onboarding?

Provide a detailed explanation of the onboarding process you've implemented or improved in the past. Highlight how you coordinate with teams to ensure a smooth experience and how you capture feedback to continually enhance the process for future hires.

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What strategies do you employ to maintain accurate HR data?

Discuss your methods for ensuring data accuracy and integrity within HR systems. This may include regular audits, data maintenance protocols, and collaboration with IT departments to make certain that information remains up-to-date and correct.

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How do you handle employee conflict related to HR operations?

In your response, focus on your communication and mediation skills. Explain a specific example where you resolved an HR conflict, outlining your methodology and the eventual resolution that satisfied all parties involved.

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What is your experience managing benefits programs?

Detail your role in managing benefits programs, including how you interpret employee needs, analyze market options, and implement changes to enhance employee satisfaction and program efficiency. Mention specific programs you've managed and their outcomes.

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How do you prioritize your tasks as a Manager in HR Operations?

When answering this question, provide insight into your time management techniques. Share how you assess urgency versus importance, possibly mentioning tools or frameworks you use, and how you adjust priorities based on changing business needs.

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Have you ever integrated a new HRIS or payroll system? What was your approach?

This question gives you an opportunity to showcase your project management skills. Discuss the critical steps you took, including evaluation, stakeholder communications, and training employees on the new system, while emphasizing the project's successful outcome.

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In your opinion, what makes a successful HR operations team?

Address various elements that you believe are key to a successful HR operations team, such as clear communication, strong leadership, continual training, and alignment with company goals. Articulate how your leadership style fosters these qualities.

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What challenges have you faced in HR operations, and how did you overcome them?

Provide a specific example of a professional challenge you faced in HR operations, detailing the situation, the approach you took to navigate through it, and the results. Highlight how those experiences shaped your problem-solving skills and affected your team's performance positively.

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Our mission is to be the best we can be for our clients but equally important for our people. Our culture allows people to grow, express themselves and be authentic. We provide opportunities so you can build connections and develop your career i...

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DATE POSTED
April 10, 2025

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