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Technology Manager

Title: Technology Manager - T5

Location: Remote Canada

Reports To: VP of Engineering

The Role:  

 

The Technology Manager works in close collaboration with Delivery and Project Directors to provide technology oversight and guidance across all phases of the Software Development Lifecycle. This role is ultimately accountable for the successful design, implementation, and delivery of technology solutions for our customers.  The Technology Manager also works in close collaboration with our Vice President of Engineering and Chief Technology Officer to define and implement the overall technology strategy for J.D. Power.

 

 What You'll Be Doing in This Role: 

 

  • Support product roadmap and revenue growth by defining technology vision and strategy
  • Collaborate with sales teams to review customer requirements and provide pre-sales support
  • Create and deliver technology presentations to existing and prospective customers
  • Contribute to the technology elements of the RFI/RFP process as required
  • Contribute to the development of product roadmaps by assessing technology requirements and constraints
  • Support sales teams by developing and presenting proof of concept prototypes
  • Provide technology leadership and support for all customer communications
  • Develop a detailed understanding of market needs and product requirements
  • Support the development of detailed software design and architecture documents
  • Facilitate the day-to-day technology oversight for all software development and quality assurance activities
  • Design and code complex software applications from business and technical specifications
  • Develop, execute, and review unit, component, and integration level tests to verify requirements are met
  • Perform code reviews to ensure quality, proactively identify defects, and recommend improvements
  • Work with Architects to review and provide feedback for Software Design Documents
  • Investigate and resolve complex technology issues for assigned projects
  • Collaborate with technology stakeholders to create detailed work package estimates
  • Create, prioritize, assign, and monitor all software development tasks for assigned projects
  • Support the interview and selection process for internal and external candidates
  • Represent J.D. Power at community, networking, and recruitment events
  • Travel up to 25% to support client workshops and meetings

 

Qualifications of this Role: 

 

  • Post-secondary education in Computer Science or Software Engineering
  • 7+ years of software development experience
  • 7+ years of technical team leadership experience
  • 5+ years of experience creating detailed technical architecture designs and documentation
  • Experience working with a variety of software development languages
  • Experience with service-oriented architecture and design principles
  • Experience with relational and non-relational database design and development
  • Experience leading and coordinating offshore team members
  • Excellent presentation skills with the ability to communicate at all levels of an organization
  • Exceptionally self-motivated, self-directed, and detail-oriented
  • Superior analytical and problem-solving skills
  • Effective at leading multidisciplinary teams

 

The Way We Work: 

  • Leader Led
  • Remote First
  • Foster Flexibility
  • Reward Performance
  • Time Off Matters

 

Company Mission  

 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.   

 

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.   

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

J.D. Power is an equal-opportunity employer and compliant with AODA/ADA legislation. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com

  

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.  

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Average salary estimate

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What You Should Know About Technology Manager, J.D. Power

The Technology Manager at J.D. Power is a pivotal role that allows you to blend your technical expertise with strong leadership skills while working remotely from Canada. In this dynamic position, you will collaborate closely with Delivery and Project Directors, ensuring technical oversight throughout the Software Development Lifecycle. Your contributions will shape the technology vision and strategy that drive product roadmap and revenue growth. You’ll engage with sales teams to understand customer requirements, providing pre-sales support and crafting compelling technology presentations for clients. With a sound grasp of market needs, you will also create detailed software design and architecture documents, leading the technical aspects of software development and quality assurance. If you're ready to exercise your leadership capabilities, foster communication with multidisciplinary teams, and guide technical innovations, this is the perfect opportunity for you. You’ll need over seven years of software development experience, solid leadership qualities, and a knack for problem-solving to thrive in this role. At J.D. Power, we’re not just about data; we unite it with cutting-edge technology to tackle our clients’ toughest challenges. If you’re passionate about making an impact in the tech landscape, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Technology Manager Role at J.D. Power
What are the primary responsibilities of a Technology Manager at J.D. Power?

As a Technology Manager at J.D. Power, you'll be responsible for overseeing various phases of the Software Development Lifecycle, ensuring the design and implementation of technology solutions are successful. You'll collaborate with project teams, define technology strategies, support product roadmaps, engage in pre-sales activities, and lead the technical design process.

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What qualifications are required for the Technology Manager role at J.D. Power?

To qualify for the Technology Manager position at J.D. Power, candidates should possess post-secondary education in Computer Science or Software Engineering, along with over seven years of software development and technical leadership experience. Strong skills in presenting and a comprehensive understanding of software and architecture design are also crucial.

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How does a Technology Manager at J.D. Power interact with other teams?

In the Technology Manager role at J.D. Power, you'll engage with various teams, including delivery, project directors, and sales. You'll support the development of product roadmaps, provide technology leadership, and communicate technical requirements to ensure cohesion across multiple departments.

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What kind of technical skills are essential for a Technology Manager at J.D. Power?

A Technology Manager at J.D. Power must be proficient in various software development languages and possess deep knowledge of service-oriented architecture, technical documentation, and database design. Familiarity with both relational and non-relational databases will also be beneficial.

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Is remote work an option for the Technology Manager position at J.D. Power?

Yes, the Technology Manager role at J.D. Power is fully remote, allowing for a flexible work environment. This setup supports a healthy work-life balance while maintaining high performance and productivity.

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Common Interview Questions for Technology Manager
Can you describe your experience leading software development teams?

In your response, highlight specific projects where you led a team to success, detailing your leadership style and the outcomes achieved. Be sure to discuss any challenges faced and how you overcame them.

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What strategies do you use to ensure project deadlines are met?

Discuss methods such as agile methodologies, prioritization, and communication techniques that you have implemented in past projects. Provide examples of how these strategies helped you meet or exceed expectations.

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How do you handle conflict within a technical team?

Illustrate your conflict resolution skills by sharing a specific example of a conflict, your approach to resolving it, and the positive outcome that resulted from your intervention.

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What experience do you have with service-oriented architecture?

Explain your experience with designing and implementing service-oriented architectures, including any specific technologies used and the impact of those architectures on project success.

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How do you stay updated on the latest technology trends?

Share the sources you rely on for industry news, such as blogs, podcasts, or conferences, and discuss how you integrate new knowledge into your work to keep your team ahead of the curve.

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Describe a time you had to give a technical presentation. How did you prepare?

Provide a detailed account of a specific instance where you delivered a technical presentation. Explain your preparation process, the audience's feedback, and how you tailored your message for clarity.

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What steps do you take to ensure the quality of software products?

Outline your approach to quality assurance, including techniques such as code reviews, testing protocols, and collaboration with QA teams to ensure that software meets high standards before release.

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How do you manage offshore teams effectively?

Discuss your experience working with offshore teams, emphasizing communication strategies, project management tools, and time zone considerations that you have found effective.

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What is your approach to gathering and implementing client feedback on technology solutions?

Explain how you solicit client feedback during and after project completion, and provide examples of how you’ve adapted solutions based on that feedback to improve user satisfaction.

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How do you prioritize tasks within a project?

Describe your task prioritization process, including any frameworks or tools you use, and share an example of how this approach has led to efficient project completion.

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J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

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Full-time, remote
DATE POSTED
April 4, 2025

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