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Program Manager, Business Intelligence & Project Controls

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

  • Lead and manage multiple interconnected projects within the program, ensuring alignment with organizational goals and objectives.

  • Develop and maintain comprehensive program plans, including schedules, budgets, resource allocation, and risk management strategies.

  • Utilize BI tools and techniques to analyze program performance, identify trends, and make data-driven decisions.

  • Implement and oversee project control systems to monitor progress, manage changes, and ensure timely delivery of program milestones.

  • Create and present regular reports and dashboards to stakeholders, highlighting program status, risks, and key performance indicators.

  • Collaborate with cross-functional teams to define project scope, requirements, and deliverables.

  • Manage updates to project management tools (Adaptive Work, Ingenious, Tririga)

  • Identify and mitigate risks and issues that may impact program success.

  • Foster a culture of continuous improvement by implementing best practices in program management and BI.

  • Mentor and develop team members, promoting knowledge sharing and skill enhancement

Qualifications:

  • Bachelor's degree in Business, Computer Science, Engineering, or related field; Master's degree preferred.

  • 7+ years of experience in program management, with a focus on BI and project controls.

  • Strong proficiency in BI tools and technologies (e.g., Power BI, Tableau, QlikView).

  • Extensive experience with project control methodologies and tools (e.g., Primavera P6, MS Project).

  • Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.

  • Strong leadership and communication skills, with the ability to influence stakeholders at all levels.

  • PMP certification or equivalent preferred.

  • Experience in Agile and traditional project management methodologies.

  • Proficiency in data analysis and statistical techniques.

Estimated total compensation for this position:

80,000.00 – 118,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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Average salary estimate

$99000 / YEARLY (est.)
min
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$80000K
$118000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Manager, Business Intelligence & Project Controls, JLL

At JLL, we're all about shaping a brighter future, and we're looking for a talented Program Manager, Business Intelligence & Project Controls to join our dynamic team in Chicago, IL. In this role, you'll lead and manage multiple interconnected projects that align with our organizational goals, ensuring that we deliver top-notch services and technology to our clients. Your days will be packed with developing comprehensive program plans, utilizing BI tools to analyze performance, and creating engaging reports for stakeholders that keep everyone informed about key metrics and potential risks. Collaboration is at the heart of this position, as you'll work closely with cross-functional teams to define project scopes and deliverables. With your strong leadership skills, you'll also mentor team members and promote a culture of continuous improvement, all while championing the ideals of data-driven decision-making. If you're a professional with a robust background in program management, particularly within the realms of BI and project controls, JLL is the place for you to thrive. Join us and be a part of a supportive culture that prioritizes your well-being and offers personalized benefits, including a solid 401(k) plan and comprehensive health care. Whether you're an experienced program manager or someone looking to pivot into this exciting field, we encourage you to apply and take your career to the next level at JLL.

Frequently Asked Questions (FAQs) for Program Manager, Business Intelligence & Project Controls Role at JLL
What are the main responsibilities of the Program Manager, Business Intelligence & Project Controls at JLL?

The Program Manager, Business Intelligence & Project Controls at JLL will lead and manage interconnected projects, develop program plans, and utilize BI tools to analyze performance. You'll also create reports for stakeholders, ensuring timely delivery of milestones while fostering collaboration across teams.

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What qualifications are required for the Program Manager position at JLL?

To qualify for the Program Manager, Business Intelligence & Project Controls position at JLL, candidates should have a Bachelor's degree in a related field and over 7 years of experience in program management focused on BI and project controls. Proficiency in BI tools and project control methodologies is essential.

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What tools will I be using as a Program Manager, Business Intelligence & Project Controls at JLL?

As a Program Manager at JLL, you will utilize various tools including Adaptive Work, Ingenious, Tririga for project management, and BI tools like Power BI, Tableau, or QlikView to analyze data and make informed decisions.

Join Rise to see the full answer
How does JLL support the professional growth of a Program Manager?

JLL is committed to fostering a culture of continuous improvement, providing opportunities for mentoring, skill enhancement, and knowledge sharing among team members. This environment encourages personal and career growth for all who join the team.

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What benefits can I expect as a Program Manager at JLL?

As a Program Manager at JLL, you can expect a comprehensive benefits package that includes a matching 401(k) plan, medical, dental, and vision care, paid parental leave, and generous paid time off, all designed to support your well-being and work-life balance.

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Common Interview Questions for Program Manager, Business Intelligence & Project Controls
How do you prioritize multiple projects as a Program Manager?

To effectively manage multiple projects, I prioritize based on organizational goals, resource availability, and deadlines. I use methodologies like Agile and traditional project management principles to allocate resources and define project timelines, ensuring that all stakeholders are aligned.

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Can you provide an example of how you've used BI tools in previous roles?

In my previous role, I utilized Power BI to analyze program performance by creating dashboards that tracked key performance indicators. This data-driven approach enabled our team to make timely decisions and adjust our strategies based on real-time information.

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How do you handle project risks and issues?

I actively identify potential risks by keeping open communication with team members and stakeholders. When issues arise, I assess their impact on the project and initiate contingency plans to mitigate risks while maintaining transparency with the team and leadership.

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What steps do you take to ensure stakeholder engagement?

Ensuring stakeholder engagement involves regular communication through status reports, meetings, and engaging presentations. I make it a priority to gather feedback and keep all parties informed about project progress and any changes that may arise.

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What measurements do you use to gauge the success of your projects?

Project success is gauged through various metrics, including meeting deadlines, staying within budget, and achieving key performance indicators. Additionally, I value stakeholder feedback and continuous improvement processes as indications of success.

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How do you foster a culture of continuous improvement within your teams?

Fostering a culture of continuous improvement involves encouraging open discussions around best practices, facilitating workshops, and promoting knowledge sharing. I also seek regular feedback from my team on processes and workflows to identify areas for enhancement.

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Describe your experience with project control methodologies.

I have extensive experience with methodologies like Primavera P6 and MS Project, which I utilize to monitor project timelines and adherence to budgets. My hands-on experience allows me to streamline controls that enhance program management efficiency.

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How do you adapt your management style in different project environments?

I adapt my management style based on project complexity and team dynamics. In high-velocity environments, I lean towards Agile methodologies for flexibility, while in more structured projects, I implement traditional project management practices for clarity.

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What do you enjoy most about being a Program Manager?

I thrive on the challenge of bringing together diverse teams, driving projects forward, and achieving tangible results. The ability to influence positive changes and contribute to an organization's vision is incredibly fulfilling for me.

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What strategies do you use for effective team collaboration?

I promote effective collaboration through regular team check-ins, utilizing collaborative tools, and establishing clear roles and responsibilities. This approach not only drives accountability but also encourages a shared understanding of project goals.

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We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communit...

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DATE POSTED
April 9, 2025

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