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Account Executive - Massachusetts

Kiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.


We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.


Job Summary


Kiva Confections relies on the Account Executive (AE) to manage and grow relationships with Key Accounts and other designated accounts within a specified market. The AE will be the primary point of contact for these accounts and will be responsible for achieving revenue targets, developing and executing collaborative programs with Kiva's retail partners, building relationships, and identifying and closing new business opportunities within their assigned territory.  This position reports directly to the Senior Sales Manager.


The Account Executive plays a critical role in Kiva Confections' sales and distribution strategy. By effectively managing key accounts, driving revenue growth, and fostering strong relationships with retail partners and buyers, the AE will contribute significantly to the company's overall success.



This job is for you if...
  • You have unquestionable integrity, strong interpersonal skills, a sense of urgency, and a strategic, approachable style.
  • You enjoy collaborating with field marketing, utilizing category and shopper insights to align chain-specific program goals and go-to-market strategies.
  • You are able to problem-solve, maintain a solution-oriented attitude when facing account issues or objections, and negotiate effectively to achieve mutual business objectives is essential.
  • You have a proven track record of success in key account management, with the ability to sell premium products in price-sensitive markets and build relationships that drive revenue and market share growth is required.
  • You have excellent customer service, organization, and attention to detail are vital, along with knowledge of competitive trends.
  • You are able to build and exert influence both internally and externally, and excellent communication skills are key.


As Kiva's Account Executive - Massachusetts, you will...
  • Meet or exceed assigned revenue targets by actively managing and expanding sales within existing accounts and proactively prospecting for new business.
  • Build and maintain strong relationships with key decision-makers at assigned accounts, including owners, buyers, dispensary managers, budtenders, and other relevant stakeholders.
  • Work closely with Kiva Trade Marketing Managers and retail partners to design and implement Sales Driving Activities that include, but not limited to: promotional programs, incentives/contests, displays and merchandising, product launches, brand and product training, and other initiatives that drive sales and enhance brand visibility.
  • Utilize data and analytics to drive decision-making, strategy development, and performance measurements.
  • Identify and pursue new business opportunities within the assigned market, including targeting new accounts and expanding Kiva brands and product distribution within existing accounts.
  • Contribute to the achievement of company-assigned Key Performance Indicators (KPIs) related to field activities, sales, distribution, and brand awareness.
  • Oversee and execute daily interactions with retailers and all relevant field activities within the Salesforce platform. This includes, but is not limited to, ensuring that all retailer contact information is accurate and up-to-date, logging all interactions and activities, and managing any follow-up tasks or actions.


What we're looking for...
  • Associate or Bachelors’ degree in Business, Marketing or equivalent experience required
  • 5+ years of experience in leading and managing Key Account relationships, with a proven track record of generating significant revenue
  • Minimum of 5 years sales experience in CPG, spirits/wine/beer and/or cannabis highly preferred
  • We are looking for demonstrated dedication to excellence, competitive drive and excellent customer relation skills!
  • You are Proficient in using Google Suite and Microsoft Office
  • Experience using distribution ERP is a plus
  • Must have reliable transportation and be able to pass Motor Vehicle Report requirements
  • Must display excellent communication, interpersonal, written, and verbal skills
  • Experience working with well-recognized, premium brand company
  • You have a passion for the cannabis industry!


$74,500 - $82,500 a year
Salary plus quarterly bonus. Please note, we consider a number of factors such as internal pay parity, relevant experience/skills, geographic location, etc.

Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:


Category: Personal Identifiers

Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number


Business Purpose:

- To comply with state and federal law and regulations requiring; employers to maintain certain records;

- To evaluate your job application and candidacy for employment;

- To obtain and verify background check and references; and

- To communicate with you regarding your candidacy for employment.


Category: Pre-Hire Information

Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records

Business Purpose: Same as above


Category: Employment History

Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Business Purpose: Same as above


Category: Education Information

Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Business Purpose: Same as above


If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.

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CEO of KIVA Confections
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Average salary estimate

$78500 / YEARLY (est.)
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$74500K
$82500K

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What You Should Know About Account Executive - Massachusetts, KIVA Confections

Join the team at Kiva Confections as the Account Executive in Massachusetts, where you’ll have the exciting opportunity to manage and grow relationships with key accounts in a thriving cannabis market! At Kiva, we pride ourselves on creating world-class cannabis-infused edibles, and as the AE, you'll be the face of our brand, connecting with dispensaries and retailers to drive sales and enhance our product visibility. Picture yourself strategizing with retailers, designing promotional programs, and establishing strong connections while achieving revenue targets. With our array of delectable products like Kiva Chocolate Bars and Camino Gummies, your role will revolve around influencing and building relationships with dispensary managers and buyers who recognize the quality of our brand. Your knack for problem-solving, excellent communication skills, and strategic thinking will directly contribute to Kiva's growth in Massachusetts as you identify new business opportunities and collaborate with our marketing team. If you have experience in Account Management, a passion for premium products, and love the cannabis industry, we want to hear from you! This role is not only rewarding but also essential to Kiva Confections' mission of redefining cannabis edibles for connoisseurs and curious consumers alike. Let’s work together to create remarkable consumer experiences and take Kiva to new heights!

Frequently Asked Questions (FAQs) for Account Executive - Massachusetts Role at KIVA Confections
What are the responsibilities of an Account Executive at Kiva Confections?

The Account Executive at Kiva Confections is responsible for managing and expanding relationships with key accounts within Massachusetts. This involves achieving revenue targets, designing collaborative programs with retail partners, and identifying new business opportunities. The AE plays a key role in fostering strong relationships with decision-makers at dispensaries, thus contributing to Kiva's success in the cannabis edibles market.

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What qualifications do I need to apply for the Account Executive position at Kiva Confections?

To apply for the Account Executive position at Kiva Confections, candidates should ideally hold an Associate or Bachelor’s degree in Business, Marketing, or have equivalent experience. Additionally, a minimum of 5 years in key account management or related sales experience is preferred, particularly in the CPG or cannabis sectors.

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How does Kiva Confections define success for the Account Executive role?

Success for the Account Executive role at Kiva Confections is primarily defined by the ability to meet or exceed revenue targets through effective account management and new business development. Success also involves building strong relationships with key retail partners and aligning strategies with category insights to drive sales growth.

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What is Kiva Confections' approach to training and support for Account Executives?

Kiva Confections is committed to supporting the growth of its Account Executives through comprehensive training programs. These include product knowledge training, marketing strategy workshops, and ongoing mentoring from experienced team members. This ensures that AEs are well-equipped to succeed in managing key accounts.

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What opportunities for career growth exist for Account Executives at Kiva Confections?

Account Executives at Kiva Confections have plenty of opportunities for career growth, as the company actively promotes from within and values career development. As Kiva continues to expand, there will be chances to take on additional responsibilities, lead new initiatives, or even transition into senior roles within the sales and marketing teams.

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Common Interview Questions for Account Executive - Massachusetts
How would you approach building relationships with key accounts as an Account Executive?

When building relationships with key accounts, I believe in taking a personalized approach. I would start by researching each account thoroughly, understanding their business goals, and identifying areas where Kiva Confections can provide value. Building trust through consistent communication, delivering on promises, and being responsive to their needs creates a strong foundation for long-term partnerships.

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Can you describe a time when you had to overcome objections from a client?

In my previous role, I encountered a situation where a client hesitated to carry our product due to pricing concerns. I took the time to understand their reservations and presented comprehensive data on our product's quality and market demand. By showing them how our products could drive revenue in their dispensary, I successfully converted their objection into agreement.

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What strategies would you employ to meet your sales targets at Kiva Confections?

To meet my sales targets at Kiva Confections, I would develop a strategic plan that involves analyzing the market and available data to identify high-potential accounts. I would focus on maintaining relationships with existing clients while actively pursuing new partnerships through targeted outreach and engaging presentations that emphasize our superior product offerings and brand story.

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How do you handle competitive pressures in the market?

Handling competitive pressures requires me to stay informed about market trends, pricing strategies, and customer preferences. I would focus on differentiating Kiva Confections' products through unique selling points, maintaining excellent customer service, and leveraging strong relationships with our accounts to ensure they feel valued and supported amidst competition.

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Describe your experience with sales data analysis and how it influences your decision-making.

In my past roles, I regularly analyzed sales data to track performance and identify trends. I use this data to make informed decisions about which accounts to prioritize, which products to promote, and where to adjust our strategies. Understanding what sells and what doesn’t allows me to tailor my approach for greater success.

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What do you think makes Kiva Confections' products stand out in the market?

Kiva Confections’ products stand out due to their commitment to quality and rigorous ingredient sourcing. Each product, whether it’s a Kiva Chocolate Bar or a Terra Bite, is crafted with the utmost care and designed to provide a consistent and enjoyable experience for consumers. This dedication to quality resonates strongly in an expanding market.

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How would you collaborate with marketing teams to promote Kiva products?

Collaboration with marketing teams is key in my approach. I would work closely to coordinate promotional activities that align with our sales goals. By combining insights from customer interactions with marketing strategies, we can create impactful campaigns that showcase Kiva’s product strengths and drive consumer engagement.

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What motivates you to succeed in a sales role like the one at Kiva Confections?

I am motivated by the opportunity to contribute to a growing brand that aligns with my passion for quality cannabis products. Achieving sales success not only feels rewarding, but also allows me to directly impact the company's growth and help consumers experience the best cannabis offerings available.

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How do you prioritize your tasks and manage multiple accounts?

I prioritize my tasks based on urgency and importance. I utilize customer relationship management tools to keep track of interactions, deadlines, and follow-ups. By setting clear short-term and long-term goals for each account, I can ensure that I’m addressing each client’s needs while efficiently managing my time and resources.

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What qualities do you believe are essential for an Account Executive at Kiva Confections?

Essential qualities for an Account Executive at Kiva Confections include strong communication skills, excellent negotiation abilities, and a deep-rooted passion for the cannabis industry. Additionally, having a strategic, problem-solving mindset and the capacity to build enduring relationships with clients are crucial for achieving success in this role.

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MISSION Kiva was founded in 2010 with a clear mission - change how the world views and uses cannabis. Frustrated by the inconsistent, low-quality edibles available at the time, a young couple began making chocolate bars out of their Bay Area home ...

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DATE POSTED
April 5, 2025

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