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Merchant Partnership Specialist

  • Conduct market research to identify and acquire quality merchant partners to achieve business sales targets
  • Manage merchant relationship including negotiation of partnership terms, promotion offers and operation supports
  • Keep track of market trends and establish new vibrant merchant partnership strategy
  • Prepare merchant partnership agreements and provide on-boarding support
  • Build constructive relationship with merchant partners and handle their daily enquiries
  • Raise demands of product development and liaise with fintech team to achieve continuous product realisation
  • Work closely with marketing team, update promotional materials and participate in engagement activities
  • Conduct regular reports of data analysis to optimize operations direction and planning
  • Demonstrate the Company’s core values and competency expectations
  • Support ad-hoc projects and tasks as assigned by superior
  • Bachelor Degree holder in any discipline, or equivalent qualifications at HKQF level 5
  • Minimum 3 years of experience in e-commerce / merchant partnership is preferable
  • Knowledge of merchant acquiring / sales & distribution is an advantage
  • Familiar with the trend of local loyalty and reward program
  • Excellent communication, interpersonal and presentation skills
  • Strong business acumen with excellent problem solving and data analytical skills
  • Excellent command of spoken and written English and Chinese
  • Candidate with less experience will be considered as Officer
  • Attractive remuneration package
  • Career progression opportunities
  • Discretionary performance bonus
  • Medical & Dental insurance
  • Birthday leave
  • Anniversary leave
  • Study leave
  • Study subsidy scheme
  • Employee property loan / personal loan scheme
  • Numerous other staff benefits

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Merchant Partnership Specialist, Konew FinTech Corporation Limited

Are you passionate about building strong partnerships and driving business success? Join us as a Merchant Partnership Specialist at our dynamic company! In this role, you will be at the forefront of forging exciting connections with merchant partners, driving sales targets through insightful market research and solid relationship management. You'll negotiate partnership terms and promotional offers that both our company and the merchants can celebrate. Keeping a pulse on market trends, you'll brainstorm and implement fresh strategies to ensure our partnerships thrive. As you prepare partnership agreements, your onboarding support will pave the way for seamless integrations. Not only will you build constructive ties with merchants, but you'll also address their inquiries with grace and efficiency. Collaborating closely with our fintech team, your insights will help shape product development and realisation. Additionally, your partnership with the marketing team will ensure that our promotional materials are not just up-to-date but also resonate with the market. Your analytical prowess will come into play as you conduct regular data reports that will guide our operational decisions. Our company is committed to your growth, offering an attractive remuneration package, career progression opportunities, and multiple staff benefits. If you're ready to make a difference and grow in a supportive environment, this is your chance!

Frequently Asked Questions (FAQs) for Merchant Partnership Specialist Role at Konew FinTech Corporation Limited
What responsibilities does a Merchant Partnership Specialist at our company have?

As a Merchant Partnership Specialist in our company, you will conduct market research to identify potential merchant partners, manage relationships with existing partners, and negotiate terms that drive collaboration and sales. You'll handle daily inquiries from merchants, analyze market trends to inform partnership strategies, and prepare partnership agreements to ensure smooth onboarding.

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What qualifications do I need to become a Merchant Partnership Specialist with your company?

To apply for the Merchant Partnership Specialist role at our company, you should have a Bachelor's degree or equivalent qualifications at HKQF level 5. A minimum of 3 years of experience in e-commerce or merchant partnership is preferred, with knowledge in merchant acquiring and local loyalty programs seen as beneficial.

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What skills are essential for a Merchant Partnership Specialist position?

Key skills for a Merchant Partnership Specialist at our company include excellent communication and interpersonal skills, strong business acumen, and problem-solving abilities. A good command of both spoken and written English and Chinese, paired with proficiency in data analysis, is also critical for success in this role.

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What can I expect in terms of career growth as a Merchant Partnership Specialist?

Our company places a strong emphasis on career progression opportunities for Merchant Partnership Specialists. With a solid foundation of training and development, you will have opportunities to advance within the organization, potentially moving into senior roles or other areas that align with your interests and skills.

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What employee benefits does your company offer for the Merchant Partnership Specialist position?

The Merchant Partnership Specialist role at our company comes with an attractive remuneration package that includes a discretionary performance bonus, medical and dental insurance, birthday and anniversary leave, study leave, and a study subsidy scheme among other benefits designed to support your well-being and professional development.

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Common Interview Questions for Merchant Partnership Specialist
Can you describe your experience in managing merchant relationships?

When answering this question, highlight specific instances where you successfully developed and maintained relationships with merchants, focusing on negotiation strategies and how you added value to those partnerships.

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What strategies would you implement to identify potential merchant partners?

Consider outlining a systematic approach, discussing how you would conduct market research, assess merchant fit, and leverage industry connections to uncover partnership opportunities.

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How do you ensure effective communication with merchant partners?

Discuss the importance of regular updates, feedback loops, and open channels of communication that you've found beneficial for fostering strong partnerships in your previous roles.

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What do you believe is the key to a successful merchant partnership?

Explain your perspective on creating win-win situations, highlighting trust, mutual goals, and alignment of values between your company and the merchant.

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How do you keep up with trends in e-commerce and merchant acquiring?

Share specific resources you rely on, such as industry reports, webinars, and networking events, as well as how you apply those insights to your role as a Merchant Partnership Specialist.

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Can you provide an example of a challenging negotiation and how you handled it?

Use the STAR method (Situation, Task, Action, Result) to recount a challenge you faced during a negotiation, showcasing your skills and the positive outcome.

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How would you handle a partner’s dissatisfaction with an agreement?

Focus on the importance of active listening, empathy, and your commitment to finding a resolution that aligns with both parties' interests.

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What analytical tools do you use to evaluate partnership success?

Mention any specific data analytics tools or methods you've used to track KPIs and evaluate the effectiveness of merchant partnerships.

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Describe your approach to onboarding new merchant partners.

Emphasize the significance of a structured onboarding process, including training, resources provided, and continuous support to ensure successful partnerships.

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What motivates you to work in merchant partnerships?

Reflect on your passion for building relationships and driving mutual success, citing examples of how these align with your career goals.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 1, 2025

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