Associate Account Director (Nordics) - LinkedIn Talent Solutions

As an Associate Account Director (Nordics) at LinkedIn Talent Solutions, your primary responsibilities include engaging with customers to understand their goals, driving decision-making through stakeholder engagement, and optimizing customer growth by identifying new opportunities. You'll also be involved in account planning, negotiation, and utilizing data to support your strategies. Your role emphasizes a customer-centric approach and a dedication to ensuring clients receive the utmost value from our solutions.

To qualify for the Associate Account Director (Nordics) position at LinkedIn Talent Solutions, you should be fluent in a Nordics language alongside English and have at least one year of relevant sales experience. Preferred qualifications include familiarity with recruitment media, SaaS opportunities, and IT solutions. Strong negotiation and forecasting abilities are highly valued, as well as a track record of managing high-level business relationships in a complex sales environment.

Essential skills for an Associate Account Director (Nordics) at LinkedIn include exceptional communication abilities, strong negotiation skills, effective forecasting, and adept account management. You should also possess strategic thinking skills and the ability to analyze data to make informed decisions. A deep understanding of customer needs and a genuine passion for helping clients succeed are also immensely important in this role.

At LinkedIn Talent Solutions, we are dedicated to our employees' growth and development. As an Associate Account Director (Nordics), you will have access to various learning opportunities, mentorship programs, and the resources necessary for professional advancement. We create a culture where employees thrive on trust, inclusion, and continuous learning, ensuring that you have the support needed to excel in your career.

The work culture for an Associate Account Director (Nordics) at LinkedIn is vibrant and inclusive. We emphasize flexibility, allowing for a hybrid work environment where you can collaborate with your team both in the office and remotely. Our environment is built on trust and care, celebrating diversity and encouraging innovative thinking. You'll find support not only through collaboration with your peers but also through a focus on making impactful contributions to our customers and the wider organization.

To build relationships with stakeholders effectively, I would start by conducting thorough research to understand their unique objectives and challenges. I would then engage in active listening, asking open-ended questions to gather insights and foster trust. Consistent and clear communication tailored to each stakeholder's needs would help establish credibility, creating a foundation for long-term partnerships.

To mitigate churn risk, I would proactively identify signals of dissatisfaction through regular check-ins with clients, analyzing usage data for any concerning trends. I would also adapt my strategies based on client feedback, ensuring that they continuously receive value from our solutions. By advocating for their needs internally and collaborating to create tailored offerings, I would help enhance their overall experience.

In my previous role, I developed a robust sales forecasting process that involved analyzing historical sales data, tracking market trends, and collaborating closely with the sales team. This helped us set realistic revenue goals and allowed for timely adjustments in strategy. I always ensure my forecasts are data-driven while also incorporating qualitative insights from client interactions.

To prioritize multiple accounts, I implement a systematic approach that involves segmenting accounts based on their potential value and immediate needs. Utilizing a CRM tool, I keep track of tasks and deadlines, ensuring I allocate my time effectively. Regular assessments help me adjust priorities based on client interactions and any changes in their business dynamics.

Data is central to my sales approach. It informs my understanding of market dynamics and customer behavior, enabling me to make informed decisions. I use data analytics to identify trends, assess client satisfaction, and measure the impact of our solutions. Presenting clients with data-driven insights not only strengthens my recommendations but also builds their confidence in our strategy.

During a challenging negotiation regarding contract terms, I focused on understanding the client's underlying concerns. By asking clarifying questions, I was able to identify their priorities. I then offered flexible terms that still met our business needs while building trust, which led to a successful agreement that benefited both parties.

I adapt my communication style by first assessing the preferences and priorities of each stakeholder. For example, I may be more data-driven and formal with senior leaders but choose a more relaxed and conversational tone with team members. This approach ensures clarity and fosters an engaging atmosphere, making it easier to discuss complex ideas and drive collaboration.

I use a combination of open-ended questions and active listening techniques to understand a customer's objectives deeply. By asking specific questions about their goals and challenges, I can uncover underlying motivations and tailor our solutions to meet their needs effectively. Engaging in ongoing dialogue helps me build rapport and ensures we align our strategies for their success.

I would demonstrate value to a potential client by showcasing relevant case studies and success stories that align with their objectives. I would also offer tailored insights based on data analysis, clearly articulating how our solutions can address their specific challenges. Engaging them in a dialogue about their needs while providing actionable recommendations would further solidify our value proposition.

In a sales role like Associate Account Director, I'm motivated by the opportunity to empower clients and contribute to their success. Establishing meaningful relationships and seeing the direct impact of our solutions on their business drives my passion for sales. Additionally, the challenge of meeting and exceeding revenue goals keeps me engaged and eager to continue learning and growing.