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Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions - job 1 of 2

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role is open to San Francisco, Chicago, or New York City dependent upon where the candidate is currently located.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.   

Strategic Accounts, LinkedIn Marketing Solutions, is searching for a Sr. Client Solutions Manager to manage relationships with our largest and often most complex customers. This person will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Sr. Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Sr. Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.   

Responsibilities:   

  • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges. 
  • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals 
  • Be a consultative seller to renew and grow client investments. 
  • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved. 
  • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights. 
  • Apply rigor and use technology to design account plans to meet revenue goals. 
  • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs. 
  • Drive new product adoption and partner technology integration to enable client success and efficiency. 
  • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met. 
  • Travel requirements: approximately 15% of the time for team offsite, LinkedIn conferences, and client meetings. 

Qualifications

Basic Qualifications:

  • BA/BS degree or equivalent practical experience  
  • 5+ years of experience in advertising, marketing, consulting, or media
  • 1+ years of media sales, digital media account management, or consulting experience

Preferred Qualifications:  

  • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)  
  • Demonstrated ability to understand marketing & digital media metrics  
  • Ability to conduct regular forecasts and reports  
  • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions
  • Demonstrated understanding of internet advertising technology and marketing automation  
  • Know-how of the digital industry landscape  
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision  
  • Strong executive engagement and stakeholder management skills, ownership of agency and client relationships
  • Ability to build insights backed, narrative to support strategic sales pitches, strong storyteller
  • Ability to work independently and collaborate cross-functionally  
  • Demonstrated commitment to understanding and prioritizing the needs of the customer  
  • Know-how of sales planning & CRM tools

Suggested Skills: 

  • Digital Advertising
  • Digital Marketing
  • Strategic Communications 
  • Solution-based Selling 
  • Campaign Management 

LinkedIn is committed to fair and equitable compensation practices.The pay range for this role is $139,000 to $213,000 (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.    

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.  

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$176000 / YEARLY (est.)
min
max
$139000K
$213000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions, LinkedIn

Are you ready to take your career to the next level in the vibrant world of marketing solutions? As a Sr. Client Solutions Manager for Strategic Accounts at LinkedIn, based in Chicago, IL, you'll play a pivotal role in managing relationships with some of the most dynamic and complex clients in the industry. Your mission? To harness your extensive knowledge of online media and strong relationship-building skills to deliver campaign insights and strategies that truly matter. You'll work closely with cross-functional teams, ensuring that client goals are not only met but exceeded. This isn't just a role; it's an opportunity to be a consultative seller, drive client investments, and bring a best-in-class customer experience to life. If you thrive in a fast-paced environment and enjoy juggling multiple campaigns and projects, this position is tailor-made for you. Your insights will shape marketing ROI objectives while fostering collaboration across the board. You'll also have the chance to explore innovations in content marketing and be part of a culture that values trust, care, inclusion, and, of course, fun. Travel may take you to exciting locations for team offsites and client meetings, promising a blend of work and adventure. Ready to make an impact? LinkedIn is the place for your talents to shine!

Frequently Asked Questions (FAQs) for Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions Role at LinkedIn
What are the responsibilities of a Sr. Client Solutions Manager at LinkedIn?

As a Sr. Client Solutions Manager at LinkedIn, you will build trusted relationships with clients, provide top-notch customer experiences, analyze and optimize advertising campaigns, and work closely with cross-functional teams to achieve client goals. You'll manage various aspects of the client's media campaigns, drive new product adoption, and ensure campaign effectiveness to meet revenue targets.

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What qualifications are needed to become a Sr. Client Solutions Manager at LinkedIn?

To become a Sr. Client Solutions Manager at LinkedIn, you should possess a BA/BS degree or equivalent experience, have at least 5 years in advertising or media, and ideally 1+ years of media sales or account management experience. Preferred qualifications include 2+ years of programmatic campaign management and a strong grasp of digital marketing metrics and strategy.

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What is the work culture like at LinkedIn for a Sr. Client Solutions Manager?

The work culture at LinkedIn promotes trust, care, inclusion, and fun, making it a fantastic environment for a Sr. Client Solutions Manager. Flexible work arrangements allow you to balance home and office work, supporting your productivity and personal growth while fostering a collaborative spirit among team members.

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How does LinkedIn ensure the success of its clients?

LinkedIn ensures client success through dedicated roles like the Sr. Client Solutions Manager, who proactively identifies and addresses client challenges, optimizes campaigns, and educates clients on new products and features. This consultative approach, combined with data-backed insights, helps clients achieve their marketing objectives effectively.

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How does the Sr. Client Solutions Manager at LinkedIn contribute to revenue growth?

The Sr. Client Solutions Manager contributes to revenue growth by engaging with clients to renew and expand their investments. Through strategic campaign analysis and optimizing advertising solutions, you will help clients maximize their ROI while identifying new opportunities for value within LinkedIn's marketing solutions.

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Common Interview Questions for Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions
Can you describe your previous experience in digital media account management?

In your answer, highlight specific roles or projects where you managed client accounts in the digital media space. Detail your responsibilities, and any notable successes like increased campaign performance or revenue growth. Use metrics wherever possible to quantify your impact.

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How do you handle multiple client campaigns simultaneously?

Discuss your time management and prioritization strategies. Mention tools you use to keep organized and any frameworks, like Agile, that help you adapt to rapidly changing client needs while ensuring quality and on-time delivery.

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What strategies do you use to analyze and optimize advertising campaigns?

Share specific methodologies you utilize for campaign analysis, such as A/B testing, performance metrics tracking, or competitive analysis. Provide examples of how you've implemented changes based on data-driven insights to improve campaign outcomes.

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Describe a time when you successfully built a long-term client relationship.

Choose a specific instance where your relationship management led to client success. Detail how you cultivated trust, addressed challenges, and influenced the client’s business positively. Highlight how this contributed to both their success and your organization’s goals.

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How do you stay current with the latest trends in digital marketing?

Mention resources you rely on, such as industry publications, webinars, podcasts, and networking events. Discuss the importance of continuous learning and how it helps you bring innovative ideas and solutions to your role as Sr. Client Solutions Manager.

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What metrics do you consider most important when assessing a campaign’s success?

Explain which metrics you find essential, like conversion rates, CTR, or ROI, and justify your choices based on how they impact both client objectives and broader marketing strategies. Use examples to illustrate your points.

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How would you approach a situation where a client is unhappy with campaign results?

Emphasize your consultative approach to problem-solving. Discuss how you would analyze the situation, communicate transparently with the client, and present actionable solutions to improve performance and rebuild trust.

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What qualities make a successful Sr. Client Solutions Manager?

Discuss qualities such as strong communication skills, analytical ability, adaptability, and a customer-centric mindset. Provide examples of how these traits have contributed to your own success in previous roles.

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Can you give an example of a successful collaboration with cross-functional teams?

Choose a project where you worked with different departments, such as sales, marketing, or product development. Describe your role, how you facilitated collaboration, and the positive outcomes that resulted from this teamwork.

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What motivates you to succeed in a client solutions role?

Reflect on personal motivations such as helping clients achieve their goals, the excitement of overcoming challenges, and the satisfaction of driving results. Tie this back to how these motivations align with LinkedIn’s values and mission.

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