Assistant Property Manager - job 1 of 3

As an Assistant Property Manager at Lincoln Property Company, your main responsibilities include managing tenant leases, billing, and collecting receivables. You'll also generate monthly reports for owners, prepare vendor contracts, supervise contractor services, assist with the annual budget, and monitor tenant relations. Being proactive with tenant complaints and conducting routine property inspections will also be key parts of your role.

To qualify for the Assistant Property Manager position at Lincoln Property Company, you should possess a Bachelor’s degree or have at least 2 years of experience in the commercial property industry. A Real Estate License is essential, along with familiarity with property management software like Yardi and MRI. Strong customer service skills, organizational abilities, and basic accounting knowledge will also be beneficial.

The Assistant Property Manager position at Lincoln Property Company is strictly in-office. You will need to be present during standard business hours, as remote work or telecommuting is not an option for this role. This is a fantastic opportunity to engage with tenants and vendors directly and build relationships in person.

Essential skills for the Assistant Property Manager role at Lincoln Property Company include excellent customer service abilities, strong organizational skills, attention to detail, proficiency in Microsoft Excel and Word, and good communication skills. A basic understanding of accounting principles is also important for handling financial tasks effectively.

Lincoln Property Company is one of the largest private real estate firms in the United States. They offer a fully integrated platform of services across the entire real estate lifecycle. Their portfolio includes diverse asset types such as office, retail, industrial, and more, managing over 562 million square feet of commercial space. With a reputation for innovation, they are deeply involved in both property management and development projects.

When prioritizing tasks as an Assistant Property Manager, it’s crucial to assess urgency and importance. Consider tenant issues that require immediate attention, financial report deadlines, and maintenance requests. Using a task management system can help you stay organized and ensure that high-priority issues are addressed promptly.

In your response, highlight your familiarity with software such as Yardi or MRI, detailing how you've used these platforms to manage tenant information, billing, and reporting. Discuss specific features you're proficient in and how they have improved operational efficiency in previous roles.

To maintain good tenant relations, I prioritize clear communication and responsiveness. Regular check-ins, addressing concerns swiftly, and fostering open dialogue helps build trust. Additionally, organizing community events can enhance relationships and improve tenant satisfaction.

Handling difficult tenant situations involves active listening, empathy, and a calm demeanor. I would approach the situation by understanding the tenant's concerns, looking for solutions, and adhering to company policy to ensure fairness and transparency.

Budgeting is vital in property management as it dictates resource allocation for maintenance, repairs, and operational costs. I would emphasize the importance of creating realistic budgets based on historical data and current needs to ensure the property runs smoothly and efficiently.

Share a specific example of when you identified inefficiencies in a property management process. Explain the changes you implemented, the challenges faced, and how those changes improved workflow or tenant satisfaction.

Preparing for a routine property inspection involves reviewing past inspection reports, scheduling maintenance as needed, and communicating with tenants about the process. I would ensure that the property is clean and welcoming, as well as follow a checklist to cover all critical inspection points during the visit.

When working with vendors and contractors, I believe in establishing clear expectations and maintaining open lines of communication. I prioritize building solid working relationships and ensuring they understand the project's scope to achieve the best service and results.

The most important part of an Assistant Property Manager’s role is fostering positive relationships with tenants, owners, and service providers. Effective communication, responsiveness, and organizational skills underpin successful property management and tenant satisfaction.

Attention to detail is crucial in property management as it ensures all aspects, from lease agreements to maintenance requests, are handled accurately. Small oversights can lead to significant issues, which is why being meticulous helps prevent problems and enhances overall operational efficacy.