Job details

Engineering Specialist Supervisor - Overnight

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At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

This positions supports the Director of Engineering in maintaining the property assets to the highest level by providing direction and supervision to the staff, monitoring various aspects of the day to day operations, preparing reports related to department operations, assisting in staffing, training, evaluating performance.

Job Specific

Maintains engineering department staffing levels so as to provide for optimal performance
Establishes daily work assignments, and directs flow of same to completion
Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
Assists all department heads in handling any unusual maintenance related guest complaints
Ensures completion to standard of all required preventive maintenance operations
Assists engineers in diagnosis of problems related to equipment malfunction
Coordinate all training programs for department personnel
Provides supervision/support to all Engineering department staff on a daily basis
Ensures maintenance shop adherence to cleanliness and safety standards
Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel
Assist Chief of Engineering in monitoring energy consumption, maintaining equipment and supply inventories
Assists Dispatcher in communicating Maintenance Request needs to engineers as needed
Assists Director of Engineering in the preparation of ADA compliance checklist
Administers; key control system, tool control procedures
Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information
Performs periodic inspections of all property assets to ensure maintenance to standard
Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Develops/approves all departmental budgets, forecasts and schedules
Establishes and ensures adherence to all department and Loews Hotels guidelines, policies and procedures
Reviews/Maintains daily payroll report/records maintaining labor cost within established budgetary guidelines
Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
Other duties as assigned

General

Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards

Qualifications

Three to five years in supervisory position in a Hospitality environment
Working knowledge of Electrical, Plumbing, HVAC, Refrigeration and Life Safety operating systems
Ability to read and interpret architectural/blue-line drawings
Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems
Effective management, leadership, organizational and communication skills
Knowledge of computer based management systems such as: Espresso
Ability to stand, stoop, bend repetitively and lift up to 50 lbs
Ability to work flexible schedule to include weekends and holidays
Valid State driver License

Average salary estimate

$67500 / YEARLY (est.)

min

max

$60000K

$75000K

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What You Should Know About Engineering Specialist Supervisor - Overnight, Loews Hotels & Co

At Loews Hotels at Universal Orlando, we believe that our team members make a real difference while having fun each day. As an Engineering Specialist Supervisor - Overnight, you'll be at the forefront of ensuring that our award-winning hotel facilities operate at peak performance. Located in the heart of Orlando, our team is proud to be recognized among Central Florida’s Top Workplaces and America’s Best-in-State Employers by Forbes. In this role, you will support the Director of Engineering by supervising staff, overseeing daily operations, and ensuring that all maintenance tasks meet our high standards of quality and efficiency. You’ll maintain engineering department staffing levels, establish daily work assignments, and inspect completed work to ensure accuracy. Additionally, you will assist guests with any unusual maintenance-related complaints and coordinate training programs for the engineering team. Working alongside a dynamic and diverse group of colleagues, you will not only contribute to an engaging work culture but also enjoy perks like free theme park access and a meal during your shift. At Loews Hotels, we focus on employee growth and community engagement, making it more than just a job—it's a chance to excel while connecting with others in a vibrant setting. If you are ready to embrace your full potential and help create unforgettable experiences, we invite you to join us as an Engineering Specialist Supervisor - Overnight.

Frequently Asked Questions (FAQs) for Engineering Specialist Supervisor - Overnight Role at Loews Hotels & Co

What are the responsibilities of an Engineering Specialist Supervisor - Overnight at Loews Hotels?

As an Engineering Specialist Supervisor - Overnight at Loews Hotels, your responsibilities will include supervising engineering staff, coordinating daily operations, inspecting completed work for quality assurance, and assisting with guest maintenance complaints. You’ll also manage training programs and ensure that all preventive maintenance tasks are completed to standard.