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Full Time - Merchandising Service Associate - Day

Your Impact at Lowe's

As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
  • Keep your weekends free with a set weekday schedule. *
  • Make your well-being a priority with multiple top-tier health insurance options.
  • Explore educational opportunities with Lowe's tuition assistance program.
  • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
  • Gain extra savings with a 10% Associate Discount.
  • Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

*Live Nursery MST Associates may be required to work weekend shifts.

Your Day at Lowe's

As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access.

While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.

Key Responsibilities
  • Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
  • Verify buyback items and ensure they are pulled, prepped, and ready for shipping
  • Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
  • Confirm product pricing information is clearly visible and replace any missing price labels
  • Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
  • Repair/replace damaged or missing items, including signage, merchandise and displays.
  • Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
  • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
  • Complete other duties as assigned

Minimum Qualifications
  • Read, write, and perform basic arithmetic (addition and subtraction)
  • Ability to hear, listen, and to communicate verbally with others
  • Utilize web-based computer programs to accomplish assigned tasks
  • Ability to sit and stand for long periods of time
  • Minimally lift 25lbs unassisted or over 25lbs with or without accommodation

Preferred Qualifications
  • Lowe's sales floor experience
  • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
  • Experience operating power equipment such as lifts, order pickers, and similar equipment
  • Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Should Know About Full Time - Merchandising Service Associate - Day, Lowes

As a Merchandising Service Associate at Lowe's in Delavan, Wisconsin, you're the backbone of ensuring our stores provide a seamless shopping experience for customers. You’re not just stocking shelves; you’re building eye-catching displays and showcasing the products that our customers demand. Imagine coming to work each day knowing you have a direct impact on how shoppers perceive and navigate our store! Your role involves verifying signage and pricing information to guarantee everything is accurate and easy to find. While a lot of your work is behind the scenes, don't be surprised if you get to engage with customers and help them find exactly what they need. By joining the Merchandising Services Team at Lowe's, you’ll also be part of a supportive workplace that prioritizes your personal and professional growth. From flexible schedules that let you enjoy your weekends to comprehensive benefits like health insurance options, tuition assistance, and a robust retirement plan, Lowe's is committed to helping you thrive both in and out of the workplace. Whether you’re just starting your career or looking for a new direction, this role offers the opportunity to learn while you earn. We’re on the lookout for individuals who are eager to showcase their creativity and take pride in their work. Ready to make an impact? Apply today to become a key player in the Lowe's family!

Frequently Asked Questions (FAQs) for Full Time - Merchandising Service Associate - Day Role at Lowes
What are the main responsibilities of a Merchandising Service Associate at Lowe's?

A Merchandising Service Associate at Lowe's is primarily responsible for creating and maintaining attractive product displays, ensuring signage and pricing are accurate, and assisting in merchandising resets. Additionally, this role includes communicating with the Merchandising Services Team about project priorities and interacting with customers to answer questions and provide product information.

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What qualifications are preferred for the Merchandising Service Associate position at Lowe's?

Preferred qualifications for the Merchandising Service Associate role at Lowe's include experience in sales floor activities, familiarity with merchandising tasks, and the ability to read planograms for display setup. Experience with power equipment and essential tools is also advantageous as it contributes to the efficiency of merchandising activities.

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How does Lowe's support the growth of a Merchandising Service Associate?

Lowe's is committed to supporting the growth of a Merchandising Service Associate by providing various educational opportunities including tuition assistance programs, as well as on-the-job training to help associates learn new trade skills. Additionally, the company offers a clear path for advancement within the organization.

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What kind of work environment should a Merchandising Service Associate expect at Lowe's?

A Merchandising Service Associate at Lowe's can expect a dynamic work environment that includes both inside and outside conditions. Associates may encounter varying temperatures and weather-related factors while working and must adhere to safety guidelines, especially when it comes to lifting and using powered equipment.

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What benefits does Lowe's offer to Merchandising Service Associates?

Lowe's offers a comprehensive benefits package for Merchandising Service Associates, which includes flexible weekday schedules, multiple health insurance options, a 401(k) plan with company matching, tuition assistance for educational opportunities, and an associate discount to support your financial well-being.

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Common Interview Questions for Full Time - Merchandising Service Associate - Day
How do you ensure that product displays are visually appealing?

When answering this question, highlight your attention to detail and creativity. Discuss how you analyze current trends, understand customer preferences, and use resources like planograms to create attractive displays that align with the store's goals.

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Can you describe a time when you handled a challenging customer interaction?

Share a specific example that showcases your communication skills and problem-solving ability. Explain the situation, how you approached the customer, and the outcome, emphasizing the positive resolution and what you learned from the experience.

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What strategies would you employ for maintaining accurate pricing and signage in-store?

Discuss your organizational skills and methods for regularly auditing signage and pricing. Emphasize the importance of attention to detail and being proactive in identifying discrepancies to ensure the shopping experience is seamless for customers.

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How do you prioritize your tasks in a fast-paced retail environment?

Showcase your time management skills by explaining how you assess urgency and importance of tasks. Provide an example where you successfully managed multiple responsibilities, demonstrating your ability to adapt when needed.

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What experience do you have with merchandising tools or equipment?

Share relevant experiences with tools and equipment that may be used in merchandising. Whether it's using lifts or basic hand tools, emphasize your competency and comfort level with operating such equipment safely and efficiently.

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How do you stay updated on product knowledge and merchandising trends?

Express your commitment to continuous learning by mentioning resources you use, such as industry publications, online courses, or attending trade shows. This shows your initiative and dedication to performing well in the role.

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What role does teamwork play in being a successful Merchandising Service Associate?

Highlight the importance of collaboration and communication within the Merchandising Services Team. Provide examples of past scenarios where teamwork led to successful outcomes, emphasizing how you contribute to a positive group dynamic.

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How would you handle a situation where a display does not match the planogram?

Discuss how you would first assess the discrepancies, communicate with your team, and then take corrective action to align the display with the planogram. This shows your problem-solving abilities and dedication to maintaining store standards.

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What motivates you to excel in a merchandising role at Lowe’s?

Share what drives your passion for merchandising—whether it's a love for creativity, a desire to provide excellent customer service, or the satisfaction you get from achieving sales goals. This helps interviewers see your enthusiasm and alignment with Lowe's values.

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Why do you want to work specifically at Lowe's as a Merchandising Service Associate?

When answering this, express your admiration for Lowe's culture, values, and commitment to community service. Mention specific aspects of the job that resonate with you, such as their support for employee growth or their dedication to creating a great shopping experience.

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Full-time, on-site
DATE POSTED
March 29, 2025

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