Senior Product Manager

Who are we?

Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we've experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world's most sustainable pet wellness company, we're putting pets and our planet first - one bowl at a time.

Today, we are proud to share we've served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet's wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they're getting sicker earlier. They're dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That's where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don't stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it's not just about living longer, but living well too.

Our mission is to increase the lifespan of dogs and cats.

What you’ll do

• Developing a product strategy that is aligned to the company’s growth and revenue targets for your team.
• Customer centricity is your top priority. You have a natural curiosity and empathy to solve customer problems.
• Identify and prioritise opportunities for innovating the digital customer journey through research and data. Running regular user experiments, A/B testing and feedback sessions with customers.
• Lead our agile product development processes, continually striving to improve the ways of working and product delivery.
• Facilitate the end-to-end execution of product initiatives including conceptualisation, planning, prototyping, development, launch and scale
• Working with our data team to develop real-time reports and statistical models, analysing data to draw insights from initiative performance.
• Track and be accountable for the key performance metrics that measure the success of our product. Create more accessible visibility across the business around retention metrics and progress
• Work collaboratively with key stakeholders across the organisation including customer care, growth, R&D, operations, product, design, and engineering to ensure alignment with the business strategy and objectives
• Frequently present findings and recommend growth initiatives all the way up to the executive level.

• Proven experience working as a senior product manager in a high growth start-up. Track record of designing, developing, and optimising digital experiences leading to improved conversion.
• Experience working directly on retention initiatives on a software product.
• Knowledge and understanding of analytical tooling, and tag management software.
• Experience running experiments and split tests of statistical significance and comfortable using a variety of testing tools.
• Solid understanding of design principles and agile development approaches and a demonstrated experience of working with technical teams to deliver innovative digital experiences.
• Ability to ruthlessly prioritise and juggle multiple priorities to maximise short term and long-term value.
• Understands what good looks like from a cross-functional collaboration perspective.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expand. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability-focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet wellness company and we’re always looking at ways for us to improve sustainability practices.
• Be part of a diverse top-talent team, coming from widely different backgrounds and geographies.
• Up to 18 weeks of paid parental leave top-up
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training and care to help them live their best life!

We are committed to building inclusive and diverse teams

Lyka is an equal-opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.