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Licensed Colorist

Licensed Colorists at Madison Reed Hair Color Bar are an essential part of our guest promise, delivering quality services and excellent guest care. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Licensed Colorist brings to life our mantra of “confident is the new beautiful”, and is the expert on Madison Reed consultations, hair care products, blowout services, unlimited roots memberships, connecting with guests and fellow team members to foster a focused and friendly work environment, meeting the demands of a busy day by knowing the targets, having a plan to meet them, keeping the environment clean and organized while building relationships and supporting each other. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

Responsibilities:

  • Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
  • Provide consultations and all services offered on the menu, including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services to the highest of quality standards and to 100% guest satisfaction.
  • Be attentive to guest needs to help select the best products and color for them, while staying flexible to business needs and on time for bookings.
  • Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
  • Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
  • Adheres to protocols regarding Madison Reed systems, policies, processes and procedures.
  • Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
  • Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings.
  • Support the training and development of Assistant Colorists through demonstration, coaching and care.

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

  • Active cosmetology license in the state in which you are applying.
  • 1+ year of experience as a colorist behind the chair within a salon environment.
  • Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
  • Comfortable operating point of sale systems
  • Fluency in English

Benefits:

  • Medical, Dental, Vision & FSA (FT Only)
  • Employee Assistance Program (FT and PT)
  • Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
  • Life AD&D (FT Only)
  • Short & Long-term Disability (FT Only)
  • Accident Insurance (FT Only)
  • Critical Illness Hospital (FT Only)
  • Hospital Indemnity (FT Only)
  • Parental Leave* (FT Only - Dependent on Tenure and Position)
  • Team Member Discount: Working Advantage (FT & PT)
  • Pet Insurance (FT & PT)
  • One Medical Membership (FT & PT)
  • The College Tuition Benefit (FT & PT)
  • 401k Plans (FT & PT)
  • Paid Vacation Time (FT Only)
  • Paid Holidays (FT & PT)
  •  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Madison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. Madison Reed has a zero tolerance for discrimination, racism, xenophobia, homophobia or misogyny in any form in our workplace. We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day.

Where applicable we comply with the Fair Chance Ordinance, and we will consider employment for qualified applicants with arrest and conviction records. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the ordinance and state law. We value inclusion and access for all candidates, and we are pleased to provide reasonable accommodation as needed to complete the interview process. Please contact hiring@ madison-reed.com to make a reasonable accommodation request. Requests must be submitted prior to your scheduled interview

ALERT: At Madison Reed, we take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Madison Reed, let us know by contacting us at hiring@ madison-reed.com. We are aware of a scam whereby imposters are posing as employees from Madison Reed. Beware of anyone requesting financial or personal information. By providing your telephone number, you agree to receive automated (SMS) text messages and pre-recorded voice messages at that number from Madison Reed regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by clicking the opt out option in your Paylocity profile.

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Average salary estimate

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What You Should Know About Colorist, Licensed Cosmetologist , Madison Reed Hair Color Bar

As a Licensed Colorist at Madison Reed Hair Color Bar in Rochester Hills, MI, you truly become a vital part of our guest experience, blending your passion for beauty and hair color with expert service. You take pride in helping guests find the perfect shade that matches their personality and style. Your day will be filled with consultations that help clients feel confident and beautiful, perfectly embodying our mantra that 'confident is the new beautiful.' In this role, you will provide a variety of services from shampooing and conditioning to styling and all chemical treatments, ensuring every detail meets our high standards for quality. A key focus is on building relationships—connecting with guests and team members alike while maintaining an organized and clean work environment. On top of fulfilling service duties, you’ll also play a role in achieving monthly sales goals and understanding business needs. We’re looking for someone who loves the craft of hair color, has a keen eye for detail, and can thrive in a busy yet collaborative atmosphere. Being part of Madison Reed means you’ll continually grow your skills and knowledge through ongoing training. Here, you can expect flexibility in working hours, great team support, and a chance to advance your career in the beauty industry while enjoying a range of benefits including medical, dental, and even pet insurance. If you’re ready to bring your creativity to life and help others shine, we’re excited to see what you can do with us!

Frequently Asked Questions (FAQs) for Colorist, Licensed Cosmetologist Role at Madison Reed Hair Color Bar
What are the responsibilities of a Licensed Colorist at Madison Reed?

As a Licensed Colorist at Madison Reed, your primary responsibility is to provide exceptional hair color services, including consultations, chemical treatments, and styling. You'll also engage with guests to determine their color preferences, ensuring they leave satisfied. In addition, you'll contribute to the overall goal of meeting monthly sales targets and maintain a clean and organized salon environment. Your role also encompasses teamwork, where you will support and mentor Assistant Colorists, fostering a strong and collaborative atmosphere.

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What qualifications do I need to become a Licensed Colorist at Madison Reed?

To qualify as a Licensed Colorist at Madison Reed, you need an active cosmetology license in the state of Michigan along with at least one year of experience working as a colorist in a salon setting. Strong communication skills, problem-solving abilities, and the capacity to work effectively in a fast-paced environment are also essential to thrive in this role.

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How does Madison Reed support the growth of its Licensed Colorists?

At Madison Reed, we believe in fostering the growth of our Licensed Colorists through ongoing training programs that keep you updated on the latest hair care products and techniques. This continuous professional development allows you to refine your skills, expand your service offerings, and stay ahead in the beauty industry, ensuring you provide top-notch service to our guests.

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What types of benefits does Madison Reed offer to its Licensed Colorists?

Madison Reed offers a comprehensive benefits package for both full-time and part-time Licensed Colorists, including medical, dental, and vision insurance, paid vacation time, a 401k plan, and employee discounts. We also provide additional perks such as pet insurance and college tuition benefits, ensuring that our team members feel valued and supported both personally and professionally.

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What is the work environment like for a Licensed Colorist at Madison Reed?

The work environment at Madison Reed is vibrant, collaborative, and guest-focused. As a Licensed Colorist, you will work closely with a friendly team dedicated to delivering exceptional service. The salon offers a supportive atmosphere where teamwork and creativity are highly valued. You can expect to engage in ongoing conversations with guests, making it an interactive and fulfilling place to work.

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Common Interview Questions for Colorist, Licensed Cosmetologist
Can you describe your experience with hair color techniques?

To respond effectively, showcase your hands-on experience with various hair color techniques like balayage, highlights, and color corrections. Share specific examples where your skills helped achieve a beautiful outcome for your clients, illustrating your artistic approach and technical expertise.

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How do you handle difficult clients during a consultation?

The key is to remain calm and listen actively to their concerns. Explain your approach to problem-solving and how you would seek a solution that meets their needs. Highlight your communication skills and your ability to build rapport with clients, even in challenging situations.

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What strategies do you use to keep up with beauty trends?

Talk about your passion for continuous learning in the beauty industry. Mention methods such as attending workshops, following beauty influencers, engaging with professional bodies, and participating in online forums to stay current on the latest trends and techniques.

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How do you ensure the cleanliness and organization of your workspace?

Discuss the importance of cleanliness in a salon environment and detail your routine for maintaining an organized workspace. Explain how this practice contributes to both guest satisfaction and operational efficiency, creating a comfortable experience for clients.

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Can you provide an example of how you met or exceeded sales goals?

Share a specific example where you not only met but exceeded sales targets through strategic recommendations and upselling services or products. Highlight the importance of guest consultations that led to increased service satisfaction and higher sales.

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What motivates you as a Licensed Colorist?

Explain your passion for beauty and helping others feel confident. Share how the satisfaction of creating beautiful hair colors that uplift clients drives you, and mention the personal fulfilment you gain by being part of a supportive team environment.

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How do you adapt to last-minute scheduling changes?

Speak to your flexibility and time-management skills. Discuss how you prioritize tasks effectively while maintaining a high level of service for guests. Mention past experiences where you successfully adjusted on-the-fly without compromising on quality.

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What role does teamwork play in providing excellent guest service?

Emphasize the collaborative nature of the salon environment. Illustrate how teamwork contributes to a seamless guest experience and how you engage with colleagues to ensure every client receives the highest standard of care.

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How do you recommend products to clients?

Discuss the importance of personalized consultations when recommending products. Explain your approach to matching products with client needs based on their hair type and desired outcomes, ensuring they feel informed and empowered in their choices.

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What steps do you take to ensure guest satisfaction?

Focus on your proactive approach to understanding guest needs through consultations, maintaining open communication, and delivering high-quality services tailored to those needs. Highlight your commitment to follow-ups to ensure that they're happy with the results.

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Founded in 2013 and headquartered in San Francisco, California, Madison Reed is an online hair color company that also provides hair services.

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Full-time, on-site
DATE POSTED
March 28, 2025

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