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Donor Relations and Data Entry Intern

Every year, nearly 1,200 children in Illinois are newly diagnosed with a life-threatening illness. Make-A-Wish Illinois believes that wishes are an important part of the overall care and treatment of these children, and each wish offers the opportunity for a joyous, life-changing experience. This belief guides us in everything we do at Make-A-Wish Illinois, as we are fueled and guided by our values — values that are represented in the inspired people we work with and the life-changing work we do, every day. 

Since being founded locally in 1985, Make-A-Wish Illinois has granted more than 17,000 wishes and continues its mission to share the power of a wish with children in all 102 counties across the state. This is made possible with the support over 1,000 WishMakers and numerous donors and other supporters. A dynamic, professional staff is also essential to delivering high-quality wishes to children.

The Make-A-Wish Illinois Internship Program is a structured 10-week program (June-August) that will provide you with a unique opportunity to see how a renowned nonprofit organization runs from the inside by developing business acumen. The Donor Relations and Data Entry Intern will be a member of the Development Services team within the Development Department and is responsible for assisting the Donor Relations and Donor Services Coordinator to ensure that donors feel highly engaged with the Make-A-Wish® mission.  

This is an unpaid internship opportunity.

Qualified candidates will be contacted by hiring team to schedule interviews.

Time Commitment: 10-15 hours per week (hybrid work experience), including at least one in-office working day, from early June through early August. It is required to attend our in-office orientation on Tuesday, June 3rd, 2025.

Minimum Requirements:

  • Must be able to work in a hybrid environment and commute to our downtown Chicago office (we are located in the Central Loop)
  • Selected candidates will be asked to participate in a criminal background check
  • Must reside in the state of Illinois during the duration of the internship cycle
  • Demonstrated ability to work well in a team environment
  • Desire to contribute to the mission of Make-A-Wish

Key Responsibilities:

  • Run reports in CRM to identify wish kids for donor stewardship 
  • Compile information from multiple sources to write and edit succinct, emotionally powerful wish child stories and profiles  
  • Create, assemble, and distribute framed recognition pieces for donors  
  • Ensure data integrity in CRM through project-based work 
  • Assist Development team members with administrative support  
  • Conduct research for Wish Ball attendees 
  • Navigate through our event platform, OneCause 
  • Perform other duties as requested or assigned  

Skills and Abilities:

  • Creative writing and editing skills  
  • Strong attention to detail  
  • Proficiency with Microsoft 365 applications  
  • Knowledge of Salesforce CRM a plus but not required  
  • Ability to work in a fast-paced, collaborative environment  
     

Preferred Qualifications:

  • Coursework in public relations, communications, journalism, marketing, or business administration 

Additional Requirements:

  • Submit a non-academic writing sample (news release, blog post, newsletter article, etc.)

An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside. In addition to the learning opportunities outlined in the job description, all interns also:

  • Sit down with the senior leaders of our organization
  • Build working relationships with interns throughout other departments
  • Skill-based workshops and projects
  • Participate in creating impactful lifelong memories for children with critical illnesses and families
  • Opportunity to assist in the creation and execution of wishes
What You Should Know About Donor Relations and Data Entry Intern, Make-A-Wish® Illinois

Are you looking for an exciting internship opportunity where you can make a genuine difference? Join Make-A-Wish Illinois as a Donor Relations and Data Entry Intern! At Make-A-Wish, we believe that every wish granted is a beacon of hope for children battling life-threatening illnesses. As part of our dedicated Development Services team, you'll play a crucial role in engaging with our wonderful donors who help make these magical wishes come true. Throughout this 10-week unpaid internship, running from June to August, you’ll get hands-on experience in the non-profit sector while assisting the Donor Relations and Donor Services Coordinator. Your responsibilities will include running reports in our CRM to identify wish kids, crafting emotionally impactful stories for our communications, and ensuring data integrity while having fun along the way! You’ll be part of a vibrant team that’s committed to delivering high-quality wish experiences for children across Illinois. With a minimum commitment of 10-15 hours each week—including required in-office days—you’ll also build valuable connections with senior leaders and fellow interns, gaining insights and skills that will serve you well in your future endeavors. Plus, you'll enjoy workshops and projects that enhance your learning experience. If you have a passion for creative writing, teamwork, and making a difference, we want to hear from you! This is your chance to contribute to a noble cause while developing professional skills that are highly regarded in the workforce. Come join us and help share the power of a wish!

Frequently Asked Questions (FAQs) for Donor Relations and Data Entry Intern Role at Make-A-Wish® Illinois
What responsibilities does the Donor Relations and Data Entry Intern at Make-A-Wish Illinois have?

As a Donor Relations and Data Entry Intern at Make-A-Wish Illinois, your primary responsibilities will include running reports in our CRM to identify wish kids, compiling and crafting emotionally charged stories about wish children, creating recognition pieces for donors, ensuring data accuracy in our CRM, and providing administrative support to the Development team. You'll also have the opportunity to conduct research for events like the Wish Ball.

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What qualifications are needed for the Donor Relations and Data Entry Intern position at Make-A-Wish Illinois?

To qualify for the Donor Relations and Data Entry Intern position at Make-A-Wish Illinois, candidates should ideally be pursuing a degree in public relations, communications, journalism, marketing, or business administration. They must also demonstrate a strong attention to detail, have creative writing and editing skills, and be proficient in Microsoft 365 applications. Familiarity with Salesforce CRM is a plus, but not mandatory.

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Is the Donor Relations and Data Entry Internship at Make-A-Wish Illinois paid?

The Donor Relations and Data Entry Internship at Make-A-Wish Illinois is an unpaid opportunity. However, it offers invaluable experience in the nonprofit sector, skill-building workshops, mentorship from senior leaders, and a chance to make a meaningful impact in the lives of children with critical illnesses.

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What is the time commitment for the Donor Relations and Data Entry Intern at Make-A-Wish Illinois?

The Donor Relations and Data Entry Intern at Make-A-Wish Illinois is required to commit to 10-15 hours per week during the internship period from early June to early August. The internship includes at least one in-office working day, and you must attend a mandatory orientation on Tuesday, June 3rd, 2025.

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What kind of skills will the Donor Relations and Data Entry Intern develop at Make-A-Wish Illinois?

Interns will develop a diverse set of skills while working as Donor Relations and Data Entry Interns at Make-A-Wish Illinois. These include creative writing and editing, data management, teamwork in a collaborative environment, and familiarity with CRM systems. Additionally, interns will have the chance to participate in workshops that elevate their professional skills, enhancing their career prospects.

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Common Interview Questions for Donor Relations and Data Entry Intern
How do you plan to handle multiple tasks and deadlines during your internship as a Donor Relations and Data Entry Intern?

In preparing for this question, it's essential to highlight your time management skills, the techniques you use to prioritize tasks, and your experience working under pressure. You might say, 'I plan to create a detailed schedule outlining deadlines and set reminders to keep track of my tasks. Communicating with my team and asking for help when needed will also be key to managing multiple responsibilities effectively.'

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Can you give an example of how you have demonstrated strong attention to detail in your previous experiences?

When answering this question, provide specific examples from your academic or work history where your attention to detail positively impacted an outcome. For instance, you can say, 'During my last project, I meticulously checked all data entries for accuracy, which helped prevent errors that could have misled our findings and ensured the final report was reliable.'

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What interests you most about working with Make-A-Wish Illinois?

Your answer should reflect your passion for the cause, as well as any personal connection you might have to the mission. For example, you might say, 'I have always been inspired by the incredible impact that Make-A-Wish has on children facing serious health challenges. I am eager to contribute my skills to a cause that brings joy and hope to many families.'

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How would you approach writing a compelling wish child story for donor communications?

To effectively answer this question, outline your creative process for storytelling. You might explain, 'I would begin by gathering all relevant information and personal anecdotes from wish families, then, focusing on the emotional aspects, I’d weave these elements together to craft a narrative that highlights the child’s journey and the transformative power of their wish.'

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What software experience do you have that would assist you in this role?

Discuss any experience with Microsoft 365 applications and CRM software like Salesforce. You could say, 'I am proficient in Microsoft Word and Excel, and I have used basic CRM systems during a previous internship. I'm eager to learn more about Salesforce and enhance my data management skills during this internship.'

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How do you plan to contribute to a team-oriented environment?

Speak to your collaboration skills and how you view teamwork as integral to success. For instance, you might answer, 'I believe open communication and active listening are vital in a team setting. I enjoy sharing ideas, supporting my colleagues, and celebrating our collective achievements to foster a positive and productive environment.'

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What is your understanding of the role of donor relations in a nonprofit organization?

Your response should reflect your understanding of the importance of donor relations in sustaining a nonprofit's mission. For example, you might say, 'Donor relations are crucial because they build strong, lasting connections that nurture trust and encourage ongoing support, ultimately enabling the organization to fulfill its mission effectively.'

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Describe a time when you worked in a fast-paced environment. How did you manage your workload?

Provide a specific scenario that showcases your ability to adapt to hectic situations. You could say, 'In my last role during an event planning project, I prioritized urgent tasks, delegated when necessary, and used checklists to ensure everything ran smoothly while maintaining a high level of quality.'

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What motivates you to perform at your best in an internship like this?

Your answer should touch on intrinsic motivations, such as personal growth or passion for the mission. You might say, 'The chance to contribute to meaningful work that has a direct impact on children’s lives is incredibly motivating for me. I thrive when learning new skills and growing as a professional, especially in a mission-driven organization like Make-A-Wish.'

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How will you ensure accuracy in your data entry tasks as a Donor Relations and Data Entry Intern?

Discuss strategies you will use to ensure data integrity and accuracy, such as double-checking entries or utilizing software features. You could say, 'I would adopt a methodical approach, take my time to enter data carefully, and regularly review my work to catch any potential errors before finalizing anything.'

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Internship, hybrid
DATE POSTED
April 1, 2025

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