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Director, Chief of Staff to General Counsel, Americas

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Overview:
The Americas Law team is responsible for legal guidance to all customer-facing and market-supporting functions across the United States, Canada and LAC.

The Executive Vice President, General Counsel (GC) of the Americas is searching for a Director, Chief of Staff to partner with the Americas GC and the Americas Law leadership team. This strategic and visible role ensures efficient operations, drives alignment, and enables decision-making while liaising with internal and external stakeholders. As Chief of Staff, you will report directly to the Americas GC, a member of the Americas Leadership Team. You will be responsible for managing and coordinating operational and administrative activities and internal and external commitments for the Americas GC, and work alongside the Americas Law leadership team members and stakeholders to drive executive priorities and key projects and initiatives.

Role
• Act as a key point of contact between Americas GC and internal and external stakeholder groups.
• Create, plan and direct all operational processes and administrative initiatives that drive efficiencies for Americas Law leadership and their teams and stakeholders.
• Provide project management for key initiatives and special projects.
• Drive business reporting ensuring operational excellence, including coordinating updates into quarterly operating reports, Earnings, and other business updates; identify insights and make meaningful recommendations as needed.
• Develop executive presentations and briefings and assist in preparing for internal and external meetings and speaking engagements.
• Participate in planning and lead implementation of employee communication and engagement initiatives (e.g., Town Halls, leadership team meetings and offsites, community engagements).
• Track and manage budget, including supporting budget requests with Finance and conducting periodic review of team’s outside counsel and operational expenses
• Responsible for planning, developing, and executing Americas GC and related schedules, in coordination with Executive Assistant to the Americas GC.

All About You
• Strong inter-personal skills with ability to build relationships, influence and collaborate internally and externally at all organizational levels.
• Excellent verbal and written skills, ability to “storyboard” and develop visually compelling presentations with clear logic and structure.
• Experienced project manager – proficient in managing competing priorities and multi-tasking in a fast-paced, deadline-driven environment; highly organized and detail-oriented while also capable of seeing and understanding the bigger picture; exhibit learning agility and a collaborative mindset.
• Problem solver—able to anticipate needs, identify issues early and proactively resolve directly or through prompt escalation.
• Flexible and creative, able to not only adapt but also excel under pressure and thrive in a constantly changing and challenging environment.
• Trusted partner who can manage sensitive information and maintain confidentiality.
• A passion to achieve and excel, embodying team spirit and a sense of humor.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $147,000 - $236,000 USD

Mastercard Glassdoor Company Review

4.3

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4.4

CEO of Mastercard

Michael Miebach

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Average salary estimate

$191500 / YEARLY (est.)

min

max

$147000K

$236000K

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What You Should Know About Director, Chief of Staff to General Counsel, Americas, Mastercard

If you're looking to take your career to the next level, Mastercard has an exciting opportunity for you! We're on the hunt for a Director, Chief of Staff to General Counsel, Americas to join our vibrant team. This position is not just any role—it's a strategic and highly visible position where you'll work closely with the Executive Vice President and the entire Americas Law leadership team. As the Chief of Staff, you will be the vital link between our General Counsel and various internal and external stakeholders, enabling seamless communication and collaboration. Your day-to-day activities will include managing operational processes, overseeing special projects, and ensuring everything runs smoothly. You'll be responsible for developing compelling presentations, driving business reporting, and engaging in both employee communication and community initiatives. With a focus on operational excellence, you'll help influence decisions and facilitate key initiatives for the Americas Law team. We are looking for someone who possesses exceptional interpersonal skills, a knack for project management, and the ability to thrive in a fast-paced environment. If you’ve got a problem-solving mindset and a passion for collaboration, then this role is perfect for you. You will not only help shape the future of Mastercard but also be a key player in cultivating a diverse and inclusive work environment where everyone can succeed. Plus, we offer competitive compensation, comprehensive benefits, and a culture of support and innovation. Join us in our mission to power economies and empower people worldwide!

Frequently Asked Questions (FAQs) for Director, Chief of Staff to General Counsel, Americas Role at Mastercard

What are the responsibilities of the Director, Chief of Staff to General Counsel at Mastercard?

The Director, Chief of Staff to General Counsel at Mastercard is responsible for various strategic and operational duties, including acting as a liaison between the General Counsel and stakeholders, streamlining operational processes, managing special projects, and facilitating effective communication. You’ll also handle business reporting, develop executive presentations, and oversee employee engagement initiatives, ensuring that the Americas Law team operates at peak efficiency.