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People & Culture Generalist (15 Month Contract)

Founded in Vancouver, Canada in 2003, Plenty of Fish is one of the early pioneers in the online dating industry, with one of the largest and most diverse communities of singles. We're one of the top revenue-driving brands in the Match Group (comprised of Tinder, OkCupid, Hinge and Match.com).


We love what we do, and have the ability to profoundly impact millions of people's lives every single day! Named one of BC’s Top Employers, Plenty of Fish is a great place to build friendships, grow your career and collaborate with top talent.


We work hybrid at Plenty of Fish - IRL in our downtown Vancouver office on Tuesday and Wednesday and work remotely the remainder of the week!


We’re looking for a People and Culture Generalist for a 15-month contract to join our lean but mighty team in Vancouver. Reporting to the Senior People & Culture Manager and working closely with our colleagues in the Match Group portfolio, this role is an exciting opportunity to work in a dynamic environment with some great people.


So…what will you do?
  • Employee Lifecycle Support
Coordinate onboarding, offboarding, and the 90-day review process to ensure a smooth and engaging employee experience.

  • Benefits Communication and Administration
Act as the primary contact and support in benefits administration, leave programs, and accommodations, ensuring compliance with applicable legislation and internal policies. Collaborate effectively with benefit vendors, the P&C team, and Payroll to ensure timely and accurate processing of benefits and leave requests.

  • HR Operations
Maintain accurate employee records in Workday, collaborate with the Payroll team as needed, and continuously seek opportunities to streamline, automate, and improve the way HR information is managed.

  • Employee Relations
Serve as the primary contact for employees and managers on questions related to HR policies, benefits, immigration-related support, employment letters, workplace accommodations, and more.

  • Change Management and Engagement
Support the People & Culture team with initiatives such as engagement surveys, quarterly pulse surveys, weekly company-wide communications, business reorganizations, and culture-building programs that foster a positive and inclusive workplace.

  • People & Culture Projects
Work cross-functionally and globally with the Match Group People team and stakeholders on global People & Culture initiatives, program rollouts, and projects that support business goals and a top-tier employee experience.


You could be a match for this role if you have…
  • Minimum of 3 years of relevant experience in a generalist HR role, ideally in a dynamic high-tech environment
  • At least 1 year of experience administering employee benefits and providing support across immigration, leaves, and accommodations processes
  • Experience and are comfortable operating in a people-first, collaborative team while embracing broader organizational relationships
  • Excellent organizational skills and detail-oriented, with the ability to communicate effectively both in writing and orally to a high standard
  • Demonstrated high level of personal initiative and proactivity in your work
  • Ability to take ownership of a variety of tasks and effectively balance priorities while providing a high level of customer service to our employee population
  • Been known as a critical thinker who can analyze and interpret data with proficiency using Google Sheets
  • Experience working with an HRIS (preferably Workday)
  • Working knowledge of BC’s Employment Standards Act
  • CPHR or working towards the designation is a plus


$60,000 - $72,000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Vancouver, British Columbia.

**We would love to hear from you, even if you don't match 100% of the requirements**



Why Plenty of Fish?

• We're recognized as one of BC's Top Employers 2025!

• Generous vacation, flex days, professional development days 

• RRSP matching, and employee stock purchase plan 

• Professional development budget and unlimited access to Udemy from day one

• Match Group mentorship program

• Parental leave top up and fertility preservation benefits

• Extended health & dental benefits from day one

• Corporate ClassPass membership and other wellness benefits 

• And many more on our careers page


Our Values

• Be Proud - We own our ship. We see challenges as opportunities and take action.

• Make Waves - We profoundly impact millions of peoples' lives, every day.

• Dive Deep - We empathize with our members and use data to surface thoughtful decisions.

• Crew Together - We're all working towards the same goals and win as a team.


Want To Dive Deeper?

LinkedIn

Glassdoor



We’re committed to creating an equal and inclusive environment; we welcome all crew (and prospective crew) members regardless of race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, conviction unrelated to employment, or any other prohibited ground of discrimination recognized by applicable law.  Plenty of Fish is proud to be an equal opportunity workplace.


If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your recruiter directly.


#PoF

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Average salary estimate

$66000 / YEARLY (est.)
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$60000K
$72000K

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What You Should Know About People & Culture Generalist (15 Month Contract), Match Group

At Plenty of Fish, we're on the hunt for a People & Culture Generalist to join our vibrant team for a 15-month contract in beautiful Vancouver, British Columbia. As one of the pioneers in online dating, we take pride in impacting millions of lives daily and building a welcoming community. In this role, you'll be at the heart of employee lifecycle support, ensuring smooth onboarding and offboarding processes, and enhancing the overall employee experience. You'll dive into benefits administration, acting as the go-to person for our team regarding various employee needs, from leave programs to workplace accommodations. Your organizational skills will shine as you maintain accurate records in Workday and liaise with payroll, optimizing HR operations for efficiency. You'll serve as a trusted resource for employees and managers, tackling questions on policies, benefits, and more. Besides that, your creativity will come into play as you help us build an inclusive workplace, supporting engagement initiatives and culture-building projects across the Match Group. If you have at least three years of HR experience, a collaborative spirit, and a knack for critical thinking, we’d love to see you on our team. Let's make waves together at Plenty of Fish!

Frequently Asked Questions (FAQs) for People & Culture Generalist (15 Month Contract) Role at Match Group
What responsibilities does the People & Culture Generalist at Plenty of Fish have?

The People & Culture Generalist at Plenty of Fish plays a pivotal role in various HR processes, including managing onboarding, offboarding, benefits communication, HR operations, and employee relations. This role ensures smooth transitions in the employee lifecycle while maintaining compliance with relevant legislation and internal policies.

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What qualifications do I need to apply for the People & Culture Generalist position at Plenty of Fish?

To apply for the People & Culture Generalist position at Plenty of Fish, candidates should have a minimum of three years of relevant HR experience, preferably in a fast-paced, high-tech environment. Experience in benefits administration and a working knowledge of employment standards in BC are essential. A CPHR designation or progress towards it is a bonus.

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What is the work environment like for the People & Culture Generalist at Plenty of Fish?

At Plenty of Fish, the work environment is dynamic and collaborative. The People & Culture team operates in a hybrid model, with in-office work on Tuesdays and Wednesdays in downtown Vancouver, allowing for flexible remote work the rest of the week. Our culture emphasizes teamwork, innovation, and impact, making it a wonderful place to grow your career.

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How does Plenty of Fish support employee professional development for the People & Culture Generalist role?

Plenty of Fish offers numerous professional development opportunities for the People & Culture Generalist, including access to a professional development budget, unlimited courses on Udemy from day one, and a mentorship program through Match Group. We encourage our team members to continuously learn and grow in their careers.

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What is the salary range for the People & Culture Generalist position at Plenty of Fish?

The salary range for the People & Culture Generalist position at Plenty of Fish is between $60,000 and $72,000 CAD annually. This range may vary based on factors such as candidate experience, education, and market considerations, ensuring fair compensation for the role.

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Common Interview Questions for People & Culture Generalist (15 Month Contract)
Can you explain your approach to onboarding new employees?

When discussing your approach to onboarding, emphasize the importance of creating a welcoming experience. Highlight processes you've implemented in your previous roles that supported new hires in understanding their roles and the company culture, ensuring they feel connected from day one.

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How do you handle employee relations issues?

Discuss your interpersonal skills and experiences in resolving conflicts or concerns. Provide examples of how you’ve acted as a mediator, ensuring fair treatment while adhering to company policies and fostering positive workplace relationships.

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What methods do you use to ensure compliance with HR policies?

Highlight your proactive approach to staying updated on HR regulations and internal policies. You can discuss implementing regular audits, employee training sessions, and clear communication channels to ensure understanding and compliance within the organization.

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How would you handle a situation where an employee is unhappy with their benefits?

Explain how you would first listen to the employee's concerns attentively. Then, outline your process for reviewing the existing benefits, discussing viable options, and ensuring that the employee understands the benefits they are entitled to, providing clear communication throughout the process.

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Can you describe a successful change management initiative you were involved in?

Share a detailed example of a change management project where you played a key role. Discuss how you engaged stakeholders, communicated effectively, and measured the initiative's success in adopting new practices or policies.

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What is your experience with HRIS software?

Speak about your familiarity with HRIS systems, particularly Workday, if applicable. Explain how you've used such platforms to streamline HR processes, maintain records, and support data-driven decision-making in your previous roles.

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How do you prioritize tasks when managing multiple HR projects?

Emphasize your organizational skills and strategies for prioritizing tasks based on urgency and impact. You might mention using project management tools or methods to keep track of deadlines and ensure all projects progress smoothly.

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In what ways do you promote an inclusive workplace?

Discuss specific initiatives or programs you’ve implemented to enhance inclusion within the workplace, like training sessions on diversity, employee resource groups, and ensuring fair practices in recruitment and promotions.

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How do you analyze and interpret HR data to improve processes?

Explain your proficiency with analytical tools and data interpretation skills. Provide examples of how you've previously used data to identify trends, measure employee satisfaction, or gauge the effectiveness of HR initiatives.

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What motivates you to work in HR and People & Culture?

Share your passion for fostering positive workplace environments and helping individuals grow in their careers. Highlight how you aim to create supportive cultures and facilitate strong employee relationships, making HR a key driver of business success.

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DATE POSTED
April 4, 2025

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