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Manager, Brand Content and Culture - job 2 of 2

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

We are looking to add to our US Marketing Team, with an eye toward developing the Best In Class Marketers who can provide a Fan-to-Fan experience to our customers. As the Brand Content Manager, you will be tasked with ensuring our brand campaigns resonate with our consumers. You will be expected to have foundational and strategic understanding of handling a brand campaign and the execution across various creative outputs including linear, digital, social, retail, etc. 

We are seeking an individual who will specifically manager the branding relevance pillar, leading Breakfast, Brand Trust and/or Big In Culture for our retail programs that are seen by millions of customers daily. This role with work with our agency partners an internal cross functional team to develop, launch and evolve the branding elements of our Brand Campaign initiatives. 

  • Lead ongoing Creative excellence education for local agency teams 

  • Lead content development and execution for dedicated local programs (i.e. Summer Beverages, Breakfast, Spicy McNuggets, Bagels, etc.) 

  • Lead coordination and collaboration with COE teams  

  • Lead quarterly local agency check-ins 

  • Develop Local retail and creative plans & comms plan  

  • Oversee and lead creative office hours for local agency teams on a weekly basis 

  • Manage GRC feedback for local programs

  • Provides exposure to other programs and opportunity to work with different managers/teams  

  • Potential opportunities to help with any activations at a National or local level 

  • Lead development and execution of Brand Trust windows  

  • Strategic planning / collaboration for PR-led Brand Trust initiatives 

  • Participate and support Brand Trust committee meetings 
     

What we're looking for:
 

  • Highly collaborative and adept at leading and influencing cross-functional teams effectively, including internal teams and external partners 

  • Customer-focused, entrepreneurial, and result-oriented – “can-do” leadership style that leverages creativity and pragmatism in the face of challenges 

  • Ability to consistently lead with clarity, prioritizing the right levers that will make the biggest impact to business 

  • Ability to translate business needs into technology requirements; demonstrated understanding of product lifecycles and comfort with technical design 

  • Excellent consensus-builder with ability to listen and synthesize multiple perspectives into a path forward 

  • Outstanding written and oral communication skills, as well as experience and comfort around executive communications 

  • Strong communication and persuasion skills and ability to interact effectively with senior leaders 

  • Experience in a digital customer-focused industry 

  • Strong business acumen and proven strategic, analytical and creative abilities 

  • Significant knowledge and experience working in a highly matrixed organization 

  • Ability to think with agility, work and thrive in a self-starter, fast-paced and changing environment 

  • Ability to manage multiple workstreams at once under time pressure  

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $112,860 - $143,900 /per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

  • Bachelor’s Degree and 5 years relevant work experience or Master’s Degree and 3 years relevant work experience 

  • Experience leading highly visible, cross-functional strategic initiatives in a high-growth environment 

  • Preference for experience and / or strong interest in growth and digital marketing 

  • Preference for clear ability to turn data into insights into action and ability to tell stories through impact deliverables with clear narratives. 

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Average salary estimate

$128380 / YEARLY (est.)
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$112860K
$143900K

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What You Should Know About Manager, Brand Content and Culture, McDonald's Corporation

If you’re passionate about branding and culture, McDonald's in Chicago is looking for you as their new Manager, Brand Content and Culture! In this exciting role, you’ll work with an iconic brand that serves over 70 million customers daily. Just imagine the impact you could have in shaping our brand campaigns to resonate with consumers across multiple platforms! Your responsibilities will involve managing the branding relevance pillar, guiding initiatives such as Breakfast, Brand Trust, and Big In Culture that are seen by millions. You'll collaborate with internal teams and agency partners to develop and execute creative content for local programs. We’re seeking someone not just with skills but also with a collaborative spirit to lead various teams towards creative excellence. You’ll coordinate agency check-ins, oversee feedback for local programs, and strategize for PR-led initiatives—ensuring all efforts align with McDonald’s core values of inclusivity, integrity, and community. With your command of digital marketing, strong communication skills, and business acumen, you’ll be a go-to expert in translating business needs into actionable branding strategies. And don’t worry; we take care of our people with a range of fantastic benefits, from tuition assistance to sabbaticals. If you’re ready to make an impact in a fast-paced, dynamic environment with one of the world’s leading companies, this is your chance!

Frequently Asked Questions (FAQs) for Manager, Brand Content and Culture Role at McDonald's Corporation
What are the main responsibilities of the Manager, Brand Content and Culture at McDonald's?

The Manager, Brand Content and Culture at McDonald's is responsible for overseeing brand campaigns that resonate with consumers, managing the branding relevance pillar, and leading initiatives such as Breakfast and Brand Trust. You’ll collaborate with agency partners and internal teams to execute creative content across multiple platforms and ensure alignment with McDonald's core values.

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What qualifications are required for the Manager, Brand Content and Culture position at McDonald's?

For the Manager, Brand Content and Culture role at McDonald's, candidates should have a Bachelor’s Degree and 5 years of relevant work experience or a Master’s Degree with 3 years of experience. A strong background in cross-functional initiatives within a high-growth environment is preferred, along with expertise in digital marketing and effective storytelling through data insights.

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What are the benefits offered to the Manager, Brand Content and Culture at McDonald's?

McDonald's offers a wide array of benefits for the Manager, Brand Content and Culture position, including health and welfare benefits, a 401(k) plan, educational assistance, flexible working arrangements, and generous time off policies. The role is also eligible for bonuses based on individual and company performance.

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How does the Manager, Brand Content and Culture at McDonald's collaborate with other teams?

Collaboration is key for the Manager, Brand Content and Culture at McDonald's. This role involves working closely with internal cross-functional teams and external agency partners to develop and execute branding strategies. You will lead creative office hours, coordinate agency check-ins, and oversee content development to ensure consistency and excellence in branding initiatives.

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What skills are essential for success as the Manager, Brand Content and Culture at McDonald's?

Success as the Manager, Brand Content and Culture at McDonald's requires strong leadership and collaboration skills, the ability to prioritize business impact, excellent written and oral communication, and a deep understanding of digital marketing. Candidates must also be adept at translating business needs into actionable insights and possess a customer-focused, entrepreneurial spirit.

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Common Interview Questions for Manager, Brand Content and Culture
Can you describe your approach to managing brand campaigns as a Manager, Brand Content and Culture?

A successful approach to managing brand campaigns involves understanding your audience and aligning campaign strategies with consumer insights. It's crucial to foster collaboration with cross-functional teams to ensure the creative output resonates deeply and effectively reflects the brand’s message.

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How do you prioritize projects when managing multiple workstreams?

Prioritizing projects requires a clear understanding of business objectives and effective communication with team members. I typically assess tasks based on their urgency and impact, ensuring that the most critical projects receive attention while maintaining momentum in other areas.

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How do you ensure creative excellence in brand content at McDonald's?

Ensuring creative excellence involves setting high standards and encouraging open feedback cycles. I emphasize collaboration, providing constructive critiques during creative office hours, and facilitating training sessions for agency teams to keep everyone aligned with brand goals.

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What role does data play in your decision-making as a brand manager?

Data is essential for informing strategic decisions in brand management. I rely on analytics to understand customer behavior, track campaign effectiveness, and adjust strategies as necessary to drive engagement and achieve desired outcomes.

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Can you give an example of a successful branding initiative you've led?

Certainly! One branding initiative involved launching a seasonal campaign where we focused on incorporating local flavors into our offerings. By conducting market research and engaging with customers, we created buzz and fostered a community connection that significantly boosted sales and brand loyalty.

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How would you handle conflicts within your team or with agency partners?

In handling conflicts, my approach is to maintain open lines of communication and actively listen to all perspectives. I aim to understand the underlying issues and facilitate discussions that lead to a consensus, always focused on finding solutions that benefit the project and the team.

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What strategies do you use to promote inclusivity in marketing campaigns?

Promoting inclusivity starts with diverse teams and perspectives. I ensure that campaigns reflect varied cultural backgrounds and customer needs, fostering an environment where everyone feels represented and valued, which in turn strengthens the brand’s connection with all audiences.

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How do you stay updated on industry trends relevant to branding and marketing?

To stay updated, I regularly read industry publications, follow thought leaders on social media, and participate in professional networks. Attending conferences and webinars also provides valuable insights and the opportunity to exchange ideas with peers.

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What do you see as the biggest challenge in brand management today?

One of the biggest challenges in brand management today is navigating the fast-paced changes in consumer preferences and technology. Brands must be agile, continuously innovate, and effectively leverage data to adapt and maintain relevance without compromising their core values.

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How would you measure the success of a branding campaign?

Measuring success involves analyzing both quantitative and qualitative metrics. I assess engagement rates, conversion stats, and brand sentiment through customer feedback and social listening. Additionally, aligning these metrics with specific business goals is key to gauging overall effectiveness.

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McDonald's Corporation is a chain of fast food restaurants. Headquartered in Oak Brook, Illinois, the company's famous menu items include the Big Mac, Chicken McNuggets and Egg McMuffin. McDonald's is a publicly owned company and operates a Canadi...

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Full-time, on-site
DATE POSTED
April 4, 2025

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