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RN Quality Improvement Coordinator - Relocation Offered!

General Summary of Position

Participates in the continuous systematic monitoring of all MedStar Family Choice participating provider processes and outcomes; directs problem focused studies; implements and maintains department objectives to ensure compliance of NCQA accreditation, Federal/State regulations, licensing or reviewing agency requirements; liaison for Quality Improvement Committees. The ideal candidate should be a critical thinker with practical experience in patient care, public health, quality improvement and the assessment of quality improvement initiatives, as well as writing for diverse audiences and can
independently assess which data management and statistical strategies when needed to optimally report outcomes. The
candidate should also have the ability to assess medical records and make determinations on clinical criteria with policies and
procedures.

We recruit, retain, and advance associates with diverse backgrounds, skills, and talents equitably at all levels.

*This position is 4 days on-site per week with 1 day per week remote*

Key Responsibilities 

  •   Actively participates in the development and completion of the annual QI Plans and QI Appraisals. Prepares annual Performance Improvement Plan (PIP), and Quality Improvement Activity Analysis (QIA's). 
  • Attends and contributes content to the monthly Quality Improvement staff meetings. Assists the Quality Improvement Manager in maintaining accurate and thorough meeting minutes. Attends the Quality Improvement Committee meetings
    and other meetings as directed. 
  • Contributes to member and provider newsletters as well as MFC website content when necessary. 
  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. 
  • Participates in EPSDT activities and serve as liaison for EPSDT auditors as needed. 
  • Follows the established protocol for reporting any quality issues identified. Develop project initiatives, process and
    performance measures for Quality Management and deliverables to ensure positive outcomes defined by corporate
    objectives and NCQA and regulatory regulations. 
  • Actively participates in evaluating compliance with the regulations and standards, provides cross departmental input in
    gathering required material in support of audit activities and follow up on audit findings and assist with upload as
    needed. 
  • Actively participates in the HEDIS audit by attending/leading HEDIS trainings, gathering required records, abstracting pertinent medical record data, entering data into the HEDIS software database, and performing peer audits. Attend HEDIS pro-Active meetings and remain current on annual updates up to and including medical record review, QI data analysis and reporting, conducting clinical audits and tracers, Physician Advisor interaction, and special projects. 
  • Participates in the design and implementation of multidisciplinary quality improvement projects as determined by MFC. 
  • Collaborates with the Quality Improvement Manager to ensure that all components of the QI Standards for NCQA
    accreditation are met. Remain current on annual updates. 
  • Investigates quality of care events for MFC, summarizes findings, and reports cases to the MFC Quality of Care Peer Review Committee (QOC). Organize and attend monthly QOC meetings, maintain confidential meeting minutes, and report the QOC activities to the QI/UM committee. Ensure that all applicable cases are forwarded to the Credentialing Department for tracking and trending. 
  • Investigates quality of care events for MedStar Family Choice, summarize findings, and collaborate on cases with the MedStar Health Plans Medical Director. Report quality of care activities to the QIC quarterly meetings. Functions as a liaison to the District/State for quality improvement matters on an as needed basis. 
  • Provides feedback to healthcare providers to apprise them of services that are still needed for patients in order for them to be compliant. Works directly with provider offices to inform them of their Quality and performance on HEDIS measures and educates them on opportunities for improvement. 
  • Provides oversight of assigned programs/services/outreach and reports findings to quality improvement committee. Participates in the development and maintenance of corrective action plans, as needed. 
  • Revises QI policies and procedures annually.

What We Offer

  • Culture- Collaborative, inclusive, diverse, and supportive work environment.
  • Career growth- Career mentoring to help you pursue your passions and gain skills to enhance your value.
  • Wellbeing- Competitive salary and Total Rewards benefits to help keep you happy and healthy.
  • Reputation- Regional & National recognition, advanced technology, and leading medical innovations.

Qualifications

  • Bachelors degree in healthcare field (BSN) preferred.
  • 3-4 years Healthcare experience required, Quality improvement experience preferred. 
  • Active DC RN License required.
  • CPHQ Certification upon hire preferred.

This position has a hiring range of $87,318 - $157,289

Average salary estimate

$122303.5 / YEARLY (est.)
min
max
$87318K
$157289K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RN Quality Improvement Coordinator - Relocation Offered!, MedStar Health

Are you a passionate healthcare professional looking to make a real difference? MedStar Family Choice is on the hunt for a dynamic RN Quality Improvement Coordinator to join our team in Washington, DC, offering relocation assistance! In this pivotal role, you'll be engaging in the systematic monitoring of provider processes and outcomes, ensuring compliance with NCQA accreditation, and uplifting the quality of care we provide. If you thrive in collaborative settings and have a knack for critical thinking, this might be the perfect job for you! Your main responsibilities will include overseeing the development of annual Quality Improvement Plans, contributing to staff meetings, and collaborating closely with the Quality Improvement Manager and committees. You'll also get to dig into exciting initiatives like HEDIS audits and patient care quality assessments. With a flexible mix of on-site and remote work, this position allows you to balance your professional aspirations with personal well-being. We’re committed to a diverse workforce and encourage applicants from various backgrounds. If you have a BSN, an active DC RN License, and 3-4 years of healthcare experience along with quality improvement know-how, we'd love to see your application. Join us at MedStar Family Choice, where collaboration, career growth, and innovation thrive!

Frequently Asked Questions (FAQs) for RN Quality Improvement Coordinator - Relocation Offered! Role at MedStar Health
What are the key responsibilities of an RN Quality Improvement Coordinator at MedStar Family Choice?

As an RN Quality Improvement Coordinator at MedStar Family Choice, you will actively participate in creating Quality Improvement Plans, attend essential meetings, and contribute to various quality initiatives. Your role will involve analyzing healthcare data and ensuring compliance with NCQA standards to enhance overall patient care quality.

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What qualifications are necessary for the RN Quality Improvement Coordinator position at MedStar Family Choice?

To qualify as an RN Quality Improvement Coordinator at MedStar Family Choice, candidates should possess a Bachelor's degree in a healthcare field, preferably a BSN. An active DC RN License is required, along with 3-4 years of healthcare experience. Experience in quality improvement and a CPHQ certification upon hire are also preferred.

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How does the RN Quality Improvement Coordinator contribute to patient care at MedStar Family Choice?

The RN Quality Improvement Coordinator contributes to patient care by implementing quality improvement initiatives that directly impact clinical outcomes. By collaborating with healthcare providers and analyzing quality data, you'll help create better processes that enhance patient satisfaction and care continuity.

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Is there a focus on career development for the RN Quality Improvement Coordinator at MedStar Family Choice?

Absolutely! MedStar Family Choice is dedicated to fostering career growth for the RN Quality Improvement Coordinator. You will have access to mentoring opportunities that can enhance your skills, helping you to pursue your passions while building a rewarding career in healthcare.

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What kind of work environment can an RN Quality Improvement Coordinator expect at MedStar Family Choice?

The work environment at MedStar Family Choice is collaborative, inclusive, and supportive. We pride ourselves on a diverse team that values each member's contributions. You will find a culture focused on teamwork and shared goals, enhancing both staff well-being and patient care.

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Common Interview Questions for RN Quality Improvement Coordinator - Relocation Offered!
Can you describe your experience with quality improvement initiatives in healthcare?

When answering this question, highlight specific projects you have worked on, the methodologies you used, and the outcomes achieved. Demonstrating how you identified areas for improvement and the impact of your actions on patient care will resonate well.

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How do you stay updated with changes in healthcare regulations and quality standards?

Discuss the resources you utilize, such as professional organizations, continuing education courses, and industry publications. Emphasize your proactive approach to learning and adapting to new regulations to maintain compliance in quality improvement efforts.

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What tools and strategies do you use for data analysis in quality improvement?

Mention specific tools like Excel, statistical software, or healthcare data management systems you are proficient in. Explain how you approach data analysis to identify trends and guide quality improvement initiatives, emphasizing your analytical skills.

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How do you handle conflicts in a quality improvement team setting?

Describe your conflict resolution strategies, emphasizing communication skills and teamwork. Provide an example where you successfully addressed a conflict, leading to positive outcomes in quality improvement initiatives.

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What do you consider when assessing compliance with NCQA standards?

Discuss the specific areas you analyze, such as documentation, performance metrics, and process audits. Highlight the importance of attention to detail and thorough understanding of NCQA requirements in ensuring compliance.

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Can you explain a successful project you led in quality improvement?

Share a specific example where you took the lead, detailing the project goals, implementation, and measurable outcomes. Highlight your role in orchestrating teamwork and how you overcame challenges during the process.

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How do you educate healthcare providers about quality initiatives?

Discuss the strategies you use to communicate effectively with healthcare providers, emphasizing tailored education and engagement techniques. Highlight any previous training sessions you facilitated and the feedback received.

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What steps do you take when identifying quality issues within patient care?

Explain your systematic approach to identifying quality issues, including data review, stakeholder engagement, and root cause analysis. Emphasize your critical thinking skills and ability to take actionable steps toward improvement.

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What metrics do you use to measure the success of quality improvement programs?

Outline various metrics such as patient satisfaction scores, compliance rates, or clinical outcomes. Discuss how you set benchmarks and evaluate progress to determine the overall success of quality initiatives.

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How do you ensure ongoing engagement with quality improvement projects?

Emphasize your strategies for maintaining engagement, such as regular check-ins with stakeholders, establishing clear goals, and celebrating achievements. Highlight how fostering a culture of quality can sustain momentum in ongoing initiatives.

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While science is getting better and better at treating people, we’ll never forget the importance of how we simply treat people. At MedStar Health, we offer easy access to great health care in Maryland, Virginia, and Washington, D.C., via our 10 ho...

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DATE POSTED
April 8, 2025

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